Katherine Webster  |  June 10, 2021

Category: Fees

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Wells Fargo sign in a window - GAP insurance
(Photo Credit: Kristi Blokhin/Shutterstock)

Wells Fargo will pay $500 million to end a class action lawsuit, refunding U.S. consumers who paid off their car loans early and paid what they say were improper GAP insurance fees.

Lead plaintiff Armando Herrera had alleged Wells Fargo collected the entire amount of the loan, including the cost of the GAP insurance coverage.

GAP insurance, or guaranteed auto protection insurance, will cover the difference between what a borrower owes on the vehicle and what the insurer is willing to pay should the vehicle be stolen or damaged beyond repair. GAP insurance typically adds $400 to $600 to the vehicle’s purchase price.

Because GAP insurance is paid for up front and covers the term of the loan, vehicle owners who are able to pay off the loan early are entitled to a refund of the unused portion of their GAP insurance under state laws. 

But instead of refunding consumers, Wells Fargo pocketed that difference, Herrera alleged.

The Class is made up of anyone in the United States who entered into finance agreements with GAP agreements that were assigned to Wells Fargo, whose finance agreements were terminated as the result of an early payoff that occurred during the Class Period, and who did not receive a GAP refund. It also includes the members of the Statutory Subclass.

The Statutory Subclass consists of all individuals who entered into finance agreements with GAP agreements that were assigned to Wells Fargo, whose finance agreements were subject to state refund laws, whose finance agreements terminated as the result of an early payoff occurring during the Statutory Subclass Period, and who did not receive a GAP refund from Wells Fargo, or for whom Wells Fargo did not receive written confirmation from a dealer or GAP administrator that the GAP refund was paid.

Class Periods will vary by state.

If the settlement receives final approval, Class Members will need to file a claim form in order to benefit.

Wells Fargo says it has already paid more than $33 million to Statutory Subclass Members between Feb. 22, 2019, and March 31, 2021, with individual payments averaging $316.87, according to the settlement agreement.

That total is separate from the supplement settlement fund of $45 million, which will be used to paid approved claims from Non-Statutory Subclass Members and additional compensation for the Statutory Subclass, as well as attorneys’ fees and other expenses.

Non-Statutory Subclass Members — those who are not part of the Statutory Subclass — will be eligible for proportionate refunds, regardless of the method specified in the Class Member’s GAP agreement.

In addition to the early-payoff GAP insurance fee refunds, each member of the Statutory Subclass will receive up to $5.

Wells Fargo also will, by at least Jan. 1, 2022, implement processes to automatically provide early payoff GAP insurance refunds to consumers nationwide.

Did you pay off your Wells Fargo auto loan early and pay GAP insurance fees? Tell us about it in the comment section below.

The plaintiff is represented by Jason M. Frank, Andrew D. Stolper, and Scott H. Sims of Frank Sims & Stolper LLP; Franklin D. Azar of Franklin D. Azar & Associates PC; and Charles E. Schaffer of Levin Sedran & Berman LLP.

The Wells Fargo GAP Insurance Fees Class Action Lawsuit is Armando Herrera, et al. v. Wells Fargo Bank, et al., Case No. 8:18-cv-00332, in the U.S. District Court for the Central District of California.


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368 thoughts onWells Fargo to Pay $500M to Settle GAP Insurance Fees Class Action

  1. C. Middlebrook says:

    P.S. Looked at auto contract from 2010, and the check I received this week covers the amount I was owed.

  2. C Middlebrook says:

    Received a check today from Wells Fargo with a letter saying first payment was sent last January. I can’t find where I received it. So when I called WellsF, Cust Svc said it was from a “nameless”, third party through the court. Yeah, right. Lucky to get anything I guess.

  3. Starr says:

    I received two checks. I bought my car in 2013 and paid it off in 2015.

  4. Tammy says:

    I never received my money from the Gap lawsuit as of today. Was told that there is no way to contact the lawyers.

  5. Karla says:

    I had Gap insurance with Wells Fargo for a Toyota Sienna, I have a claim number for the settlement, the settlement was concluded and I never received my payment. Now the email and phone numbers for this case are no longer available. So I’m investing who I need to contract. The Plaintiffs Armando Herrera et al

    1. Thalia Trevino says:

      I had a 2022 Toyota Camry, I purchased the GAP insurance when I purchased the vehicle thru Wells Fargo. I never received my GAP payment.

  6. Karla Duron says:

    I had Gap insurance with Wells Fargo for a Toyota Sienna, I have a claim number for the settlement, the settlement was concluded and I never received my payment. Now the email and phone numbers for this case are no longer available. So I’m investing who I need to contract. The Plaintiffs Armando Herrera et al

  7. Karla Duron says:

    I had Gap insurance with Wells Fargo for a Toyota Sienna, I have a claim number for the settlement, the settlement was concluded and I never received my payment. Now the email and phone numbers for this case are no longer available. So I’m investing who I need to contract. The Plaintiffs Armando Herrera et al vs Wells Fargo case also kept the our money just like Wells Fargo did

  8. Derek says:

    I had a car loan thru Wells Fargo and totalled my car in an accident. My insurance covered the value of my car, but the gap insurance Wells Fargo used denied the claim. Now I have a negative credit on my Credit report

  9. Jamilla Thompson says:

    I had Gap insurance when I bought my 2014 acura rlx in 2016.

  10. Charles and Jennifer Wallace says:

    We had a car loan with Wells Fargo, paid off super early, reported to credit bureau that we were charged off. have proof had gap insurance as well.

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