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Online sports betting company FanDuel has been hit with a class action lawsuit claiming it provided bettors with inaccurate scores and game times, inducing wagers based on false information.
Filed Tuesday in Illinois federal court, lead plaintiff Andrew Melnick seeks to represent more than 6 million consumers across 10 states where online sports betting is legal, including Illinois, New Jersey, Pennsylvania, West Virginia, Indiana, Iowa, Colorado, Tennessee, Virginia, and Michigan.
Melnick, an Illinois resident, claims that he and others were duped into thinking they were placing much more advantageous bets based on the false information provided by FanDuel on its sports betting app that purports to provide “real time” information to bettors.
He says that he made an “over/under” bet in February of this year on FanDuel concerning a men’s NCAA college basketball game. Melnick says that he placed a bet based on the remaining game time information provided on FanDuel; however, he later found out that the game time information provided by the online betting company was off by up to 35 percent from the actual time.
Melnick says that after he discovered the discrepancy in game time information provided by FanDuel’s app, he attempted to get a refund by calling customer service; however, he says his request was denied.
In his class action lawsuit, he contends that the false information is no mistake. Instead, “while purporting to provide its customers with real-time, live sports game data, FanDuel regularly understates the time remaining in a given live sporting event in order to induce its customers to make wagers that they are more likely to lose, and/or that are riskier, than if they were being provided accurate, real-time information in connection with their live wagering,” says Melnick’s lawsuit.
In addition to false info about game times, the class action lawsuit contends that FanDuel provides inaccurate information about the score of the game. Class Members “have made and lost wagers that they would not have made had they known the actual time remaining in the given sporting event or, in the alternative, they would have, instead, wagered on the ‘Over’ and won that wager, rather than losing a wager placed on the ‘Under.’”
The plaintiff, who also points out that he has opted out of FanDuel’s arbitration clause, claims that he, along with hundreds of thousands of other FanDuel customers, have lost millions of dollars by placing bets based on false information provided by the app.
Were you provided false information by FanDuel that led you to place a bet? We want to hear from you! Tell us about your experience in the comment section below.
The lead plaintiff, Andrew Melnick, and the proposed Class Members are represented by Voelker Litigation Group and Fox & Fox S.C.
The FanDuel False Information Class Action Lawsuit is Melnick v. Betfair Interactive US, LLC, Case No. 1:21-cv-01178, in the U.S. District Court for the Northern District of Illinois Eastern Division.
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31 thoughts onFanDuel Misleads Bettors With False ‘Real Time’ Info, Class Action Lawsuit Asserts
This happened to me over 10 times last two weeks during really huge games or prime time games. I have screenshots of my bets and the live in game info FanDuel is posting, synced by screenshots of other sports app (the score) showing real-time correct info.
. Its happened to me so much during live bets I started screenshotting it to validate my claims to be refunded, but customer service with FanDuel still just ignored me, gave me some page or paragraph to reference in their guidelines or rules book and dismissed my attempt to be refunded. Saying that they use a third party and sometimes the data is lagging or delayed and to always use other apps to be sure of betting info. I bet they aren’t going to make sure the opposite is happening and they lose money.
My argument back to them was that; “I would be ok with losing my bet if only the entire game as a whole was delayed because I would be making bet thru your site on delayed data that is also delayed for them and bet is made with info as the game was at an earlier time . But that’s not the case because only the time off but the score will be correct. Or the score will be inaccurate showing 2-2 in baseball game and bot 10th inning when the score is actually 4-2 but inning is correct. So my bets are made thinking now the home team has huge advantage to win with runner auto posted to 2nd base and no outs when actually they are down by 2 and odds are they will lose.
This happened to me 9/6/21 for Louisville vs ole miss college football game. I bet thinking the app shows 2nd qtr score was 35-14 I believe and Louisville down but driving to score so I bet they would come back and win, and the payout was huge so I made like 5 different bets. But I checked “the score” app to see what their chat room was saying about the game and noticed someone comment that loosville done because it’s too late in game for a comeback being 4th quarter. So I went back to the game info for the score and it was 4th qtr sure enough and all the game info matched for Fanduel but the correct moment the game was in.
Something not adding up. Like I said I have screenshots to validate my claims. I’m tired of people being taken advantage of and losing their money because they have a system in place to steal your money ever so slightly by means of “delayed” info that is completely mot the case
This is a joke
I placed a bet on the WMBA which I have never done. Only reason I placed the bet is because it said there were 7 min left in the first and the score was 75-64 and the over/under was 173.5. Of course I am going to take the over because at the time I thought it was the first half and they were already at 139 with a whole half left. I don’t watch a lot of basketball so I didn’t even know they have quarters. Anyways I thought I had a no-brainer so I put $300 on the over to win like $250+. Well once the time ran out it said it was the end of the game and that I lost the bet and they took my money. I have screen shots to prove what I was looking at and when I contacted Fanduel they pretty much said too bad and that they get their scoring information from a 3rd party and if the third part supplies them with an incorrect score or game time that it has nothing to do with Fanduel and they are not liable. So they have provided false information on their website/app causing me to bet money. I lose the bet because of the false information provided. Fanduel takes my money because I “lost the bet”. When I ask them for a refund of the money I bet and nothing else they say sorry, it has nothing to do with them. Your site said it was the 1st when in reality it was the 4th. How is that not leading your customer the wrong way with false information causing them to bet money when they have no chance of winning. I would have thought this would have been an easy situation to resolve but Fanduel said thanks for contacting us but too bad. Please add my to your lawsuit.
I had to e sign a document but have not got paid out i have xome across many issues like people with multiple accounts live scoring way off scores not adding up and and huge percent of waxh tournaments taken out. Along others ive easily played over 50grand winning watev but idk how many losses came on that kind of stuff im wondering if any buddy git paid out yet
Hello,
I never got my settlement regarding the odds of winning in DFS from Fan Duel. They are truly a bad actor in this space. How do I get my rights to the claim from misstating the odds of winning in DFS
I m Virginia residents Actually I m looking forward file law suit Va state lottery with not checking FanDuel live sportbook …
I will be Happy Ask Va lottery how calm they issue license To FanDuel … we need actual mechanism audit live all sports
book … average person have no betting experience more then 3+year will not know what is going on apps … should be investigated by experts. FanDuel license should be revoke
I am a New Jersey Resident and no for a fact Betfsir and Fanduel Casino skits are rigged, I need a lawyer but know I cant win without paying more than i can afford. These scum lords owe me $89,000
Happen me as well please add me to this class action … I can actually perform were fanduel been doing …
1 misleads time clocking
2- they filters all bets if they think you going win they will drop ge -location ask re verify intentionally
If bets going loss they take bets and happen me as well my loss average is 10k .. please add me too … I want they software using be investigated… they kick you out from log in use ge-location verify as excuses… it’s like filter if bets bad they take the bet if bets good they don’t verify your location in purpose ( intentional)
So the time you go back close the app log in and Re – verify will be scored already … so You can’t win unless your bets bad … again this is Not all the bets … but they filter as most of your bets …
My English not good for typing … But I can speak very well if contact me I can explain every detail … I love sports bets and I know all of exits companies from USA and overseas… what I mean by that I know Sportsbook apps website very well …
what were FanDuel doing it’s intentionally … I want be adde to case please my losss is about between 7k 10k caused by FanDuel unfairly running the app with mislead time clock … I witness soccer game were 75th minutes (second half 15 min )
On FanDuel were showing like just start like 5th minute … college Basketball misleading real time clock happened me as well lost them i stop playing college… I saw time was wrong after I just bet … This Sunday (April 18th) when I ask them I m losing a lot give some money back … they suspended my account and as I need gambling problem help …
support center reps think if I ask money back or who ever ask money back need be reported to manager and account should be suspended .. so any how they blame me as I need help … after that I m looking for similar case and. Please add me to FanDuel class action
This happened to me
Happened to me also I have over a hundred live betting bets made
That has happened to me also.
I figured it out when I had a window open on my phone with ESPN scores. It showed the real time and score.
Add me