Emily Sortor  |  October 25, 2019

Category: Legal News

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A class action lawsuit claims that DirecTV pulls individuals’ credit reports without their knowledge or consent.

The DirecTV class action lawsuit was filed by Toni Nash who says she does not have a business relationship with DirecTV, but DirecTV pulled her credit report, which ended up lowering her credit score.

Allegedly, Nash called DirecTV to ask why the company pulled her credit. She says that her call was not answered, but on Oct. 8, 2018, she got a letter from DirecTV “implicitly acknowledging that it did not have a permissible purpose for pulling her credit report.”

In this letter, the company reportedly agreed to request that credit bureaus remove this inquiry from her report. However, Nash claims that this has not happened, and her ability to obtain credit has suffered as a result.

Nash says that with her credit score decreased, it has been difficult for her to get more credit. Nash claims that DirecTV has similarly pulled other individuals’ credit reports without their consent, and in so doing, lowered their scores.

The DirecTV class action lawsuit says that DirecTV routinely violates the Fair Credit Reporting Act by pulling the credit reports of people who did not give authorization. The plaintiff goes on to say that the FCRA prohibits businesses from pulling credit reports unless there is a “permissible purpose for doing so.”

The DirecTV unlawful credit pull class action lawsuit says that customers like Nash were caused injury by DirecTV’s decision to pull credit, because each credit pull can lower a person’s credit score by up to five points. This allegedly affects a customer financially because this decreases their ability to obtain credit elsewhere, which can cause injury to a customer’s financial health overall.

According to Nash’s credit pull class action lawsuit, DirecTV knew or should have known the requirements of the FCRA but violated the law nonetheless.

Have you had your credit pulled without you consent? Share your experiences in the comment section below.

Nash is represented by Jeff Western of Westerman Law Corp., and by John A. Yanchunis and Jonathan B. Cohen of Morgan & Morgan Complex Litigation Group.

The DirecTV Unauthorized Credit Pull Class Action Lawsuit is Toni Nash v. DirecTV LLC, Case No. 2:19-cv-09032, in the U.S. District Court for the Central District of California.

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267 thoughts onDirecTV Class Action Says Credit Checks Pulled Illegally

  1. Cohardia Palmer Green says:

    Please add me

  2. Jason Dixon says:

    Add me

  3. R K Chieke says:

    Direct TV did not pull my credit without my knowledge, but proceeded to report to the credit bureaus that I owed it $500.00 when I declined it’s solicition.

  4. Terry Harmych says:

    Add me please

  5. Sudan A Ward says:

    Ive been a customer of both AT&T and Direct TV for many, many years and Ive also questioned them Regarding their feesanswers cnd been talking with them 6 hours one day and 4 hours the nect day and kept getting transferred and having to repeat my situation over and over everytime someone newgot on the phom

  6. Mary Ramsey says:

    My Credit was checked without my knowledge but with another Company.

  7. Kim Chapman says:

    Direct TV has had 2 hard pulls for the same order/installation- ridiculous!
    Also have had Synchrony Bank do an unauthorized hard pull-it was supposed to be a soft inquiry as I was just inquiring about A Lowes card- not actually applying for a card. It still shows as a hard pull 18 months later

  8. Beth Hovet says:

    Friday Nov. 01, 2019
    ADD ME TOO PLEASE

    I have had Direct TV on 2 separate occasions
    I don’t believe this is a rendered service that should be/have been allowed to do credit checks without consent of the purchaser of the service being provided.

  9. Mrs. Gee says:

    Friday, 11/01/2019 ADD ME/ME TOO
    It is about time their are due At&/t Direct TV, I only inquired about their services verses what I already had Spectrum (I inquired, asking questions), they already have your information, all these Companies they buy your data from social media/credit from all 3 credit bureaus; 01/2018 this happen to me too. Why would you need to have your credit pull just for Cable service, why would this ever be reported to the credit bureaus, all they do is mess up your credit scores; this should even when any Consumer subscribe for services listed the same as your utilities, car insurance companies, etc., not has credit period? And your authorization should be a signed agreement first on paper, without you did not give permission, even when you give anyone your social security number. Even after what they claim to remove the inquiry, it still does not help, because the damage is already done. Cable Companies should not be allowed to even run a credit check on something for entertainment/cable service, when there is still free tv & other media outlets where customers have the right to switch anytime, due to poor service, over-charged billing; Mum? Hum? Mrs. Gee

  10. Stuart K says:

    With DirecTv since late 2014. Enter AT&T into the ownership equation – hard inquiries on bureaus, followed by switch to AT&T cellphone, SatTv/Cell “deals”, programming upsells, sent by snail and email. Please… ADD ME

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