Status: In progress

Thomas v. Wells Fargo & Co., et al.

Wells Fargo has allegedly enrolled customers in unwanted insurance and financial products without their consent since at least 2008.

  • Deadline to file a claim: TBD
  • Proof of Purchase Required: No
  • Potential Individual Reward: TBD
  • Total Settlement Amount: TBD
  • States Involved

Anne Bucher  |  March 18, 2024

Category: Banking News
Close up of Wells Fargo signage, representing the Wells Fargo class action.
(Photo Credit: Mark Roger Bailey/Shutterstock)

Wells Fargo class action lawsuit overview:

  • Who: Plaintiff Winfred Thomas filed a class action lawsuit against Wells Fargo & Company and Wells Fargo Bank NA.
  • Why: Wells Fargo has allegedly enrolled customers in unwanted insurance and financial products without their consent since at least 2008.
  • Where: The Wells Fargo class action lawsuit was filed in California federal court.

Wells Fargo has enrolled its customers in various insurance and financial products without their consent since at least 2008, according to a new Wells Fargo class action lawsuit filed March 11 in California federal court.

“Since at least 2008, Wells Fargo has unilaterally enrolled its customers in various financial and insurance products and services that its customers did not want, did not consent to, could not have qualified for the purported benefits, and typically knew nothing about,” the Wells Fargo class action lawsuit alleges.

Plaintiff Winfred Thomas says he received four letters in February about his enrollment in various Wells Fargo products. However, he claims he never knew about these products and did not consent to his enrollment.

Thomas says he initially thought the letters were part of a phishing scheme. He also said he believes he may have thrown out other letters about unauthorized Wells Fargo products.

When he called Wells Fargo’s customer care department, the representative reportedly confirmed that he was enrolled in the Wells Fargo products without his consent.

Wells Fargo allegedly offered some financial compensation, but Thomas claims the bank’s offer was inadequate.

Bank offered inadequate compensation for unwanted Wells Fargo products, plaintiff says

Thomas claims Wells Fargo offered “pennies on the dollar” for customers’ enrollment in unwanted Wells Fargo products instead of fully compensating them for the fees, penalties, interest and other costs associated with enrollment.

Thomas notes Wells Fargo has been subject to class action lawsuits and regulatory actions based on allegedly unlawful business practices, such as creation of fake credit card accounts and deposit accounts in customers’ names without their knowledge.

Wells Fargo reportedly paid more than $2 billion to consumers and $1.7 billion in civil penalties after a Consumer Financial Protection Bureau investigation found the bank was mismanaging loan accounts by charging improper interest and fees.

Thomas filed the Wells Fargo class action lawsuit on behalf of a proposed nationwide class and Georgia subclass of consumers who received a letter from Wells Fargo informing them about their enrollment in products and notifying them to contact Wells Fargo if they did not want the product.

The Wells Fargo class action lawsuit asserts claims for violations of the Fair Credit Reporting Act, California’s Unfair Competition Law, violations of Georgia’s Fair Business Practices Act, unjust enrichment, conversion and invasion of privacy.

Another recent Wells Fargo class action lawsuit accused the company of charging illegal overdraft fees.

Were you enrolled in Wells Fargo products without your consent? Tell us about your experience in the comments.

Thomas is represented by Timothy G. Blood and Paula R. Brown of Blood Hurst & O’Reardon LLP and James M. Evangelista of Evangelista Worley LLC.

The Wells Fargo products class action lawsuit is Winfred Thomas v. Wells Fargo & Co., et al., Case No. 3:24-cv-01496, in the U.S. District Court for the Northern District of California.


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145 thoughts onWells Fargo class action: Bank enrolls customers in unwanted insurance, financial products

  1. Elaine says:

    I’m a home owner through Wells Fargo I believe I have been charge for fees and unaware of fees or charges without my knowledge.

  2. Su says:

    Never contacted. I have been the canary in the coal mine re: Wells Fargo for decades and they gaslight me every time. Only to find out 3-5 years later they get caught, but don’t notify me of the problem “resolution” or actually resolve it. The list is long. Signed up for specific retirement account, instead, their financial advisor put me in one that churned/took fees from my account. Wouldn’t speak to me when I found out and screamed and yelled at me on another occasion. They also like to stall, and then claim they have no record of items (which were sent repeatedly and/or by certified mail by me, or were on a mandated recorded line). Imcorrect or no information given, Changed and reporting birthdates, phone numbers (not mine)
    YEARS to correct mailing addresses. Improper esceatment to the state. Also, send checks to wrong addresses. I got someone else’s. Probably for a now decade and a half remediation as I’ve had my mortgage with them for that long. Where did they send my check(s)? How do they not know my mailing address? Also, appears if they don’t answer agency complaints, that was your one shot and it just, goes away. And way more pretty blatant stuff. Seems Wells Fargo has a history of being quite messy…..

    1. JoAnn Kennedy says:

      How do you get a letter from Wells Fargo
      I called the firm representating Thomas and was told I need a wells Fargo letter
      Was the letter sent to the wrong fake address In a cornfield like they did when they stole the house with fraud and fakery

  3. Jennie Corona-Cantu says:

    I received a letter about an accidental death benefit I apparently paid for for 4 years that I knew nothing about. They said I’d receive a check for $2700 as compensation. Do I cash the check when it comes?

  4. A. Butler says:

    I received a Wells Fargo letter advising that they had enrolled me for their Disaster Mortgage program from November 2010 to May 2011. I did not have a mortgage either through Wells Fargo or any other financial institution. I wish to be included in the settlement review for the deception from this company

  5. Paul Caicedo says:

    I got a Wells Fargo mortgage. Yes they enrolled me in a home owners insurance without my consent.

  6. Michael Pekarek says:

    Please add me to this list. I received a Wells Fargo letter informing me that they had enrolled and charged me for Disaster Mortgage program from March 2010 to Feb 2011 even though I didn’t have a mortgage either through Wells Fargo or any other financial institution because I was renting at that time. Outright theft.

  7. Wendy Schroell says:

    We have had accounts with WFB for decades but I’m wondering how would we know if it happened without our consent? Is there a way to check?

    1. Donealia Smith says:

      They sent out letters in February to all the customers that were enrolled in these types of things I know I got two letters myself.

  8. Christopher Bowman says:

    Add me

  9. Marylou S Kibby says:

    ADD ME

  10. Rebecca Shelley De Anda says:

    Please add me and my husband. We have been banking with them for decades.

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