Paul Tassin  |  January 15, 2018

Category: Consumer News

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CHIANG MAI,THAILAND - AUG 2,2016 : A man hand holding Uber app showing on iPhone 6S, Uber is smartphone app-based transportation network.A class action lawsuit accusing Uber of failing to properly protect passengers’ information from hackers has been removed to federal court.

Defendant Uber Technologies Inc. filed papers for removal on Thursday, taking the Uber class action lawsuit out of the California state court where it was originally filed in November.

Plaintiffs Jaideep Chadha and Madeline Johnson claim Uber exposed passengers to the risk of fraud and identity theft by failing to protect their personally identifiable information from a data breach that occurred in the fall of 2016.

According to this Uber class action lawsuit, Uber received contact in November 2016 from an individual who claimed to have gotten unauthorized access to Uber customer information. Uber investigated and confirmed the claim, finding that the unauthorized access went on for about a month between October and November 2016.

About 50 million Uber passengers’ information was exposed during this breach, the plaintiffs say. Information exposed included their names, email addresses and telephone numbers. In addition to the passengers’ information, names and drivers license numbers of about 7 million Uber drivers were also exposed.

Uber responded by paying the purported hackers to delete the information and keep quiet about the breach. The company then kept the incident under wraps for a full year before it finally began notifying affected passengers in November 2017, according to Chadha and Johnson.

Uber’s CEO claims he was unaware of the breach until long after it happened. He claims the company got assurances from the hackers that the stolen data had been destroyed, then took steps to make its cloud-based storage accounts more secure.

The plaintiffs blame the breach on Uber’s failure to implement appropriate safeguards that would have protected its passengers’ information. Passengers were further harmed by Uber’s delay in notifying them about the breach, leaving affected persons’ information exposed without their knowledge for more than 12 months.

Besides Chadha and Johnson, other plaintiffs are already taking Uber to task with data breach class action lawsuits of their own. Within days of Uber’s announcement of the breach, a group of plaintiffs filed their action in California federal court, claiming Uber’s response to the breach was grossly inadequate.

Chadha and Johnson’s Uber class action lawsuit includes claims for violation of the California Unfair Competition Law, state data breach statutes, the California Constitution’s invasion of privacy provision, and the consumer protection laws of several other states.

They propose to represent a Class consisting of all U.S. residents whose personally identifiable information was compromised in the Uber data breach. They also propose a subclass covering Class Members who reside in California.

The plaintiffs are seeking a court order barring Uber from mishandling passengers’ sensitive information in the future and requiring Uber to issue prompt and complete disclosures in the event such information is compromised. They seek an award of damages, restitution and disgorgement, court costs and attorneys’ fees.

Chadha and Johnson are represented by attorneys Christopher Aumais, Thomas Girardi and Ashkahn Mohamadi of Girardi Keese.

The Uber Data Breach Class Action Lawsuit is Chadha, et al. v. Uber Technologies Inc., Case No. 2:18-cv-00263-DMG-AFM, in the U.S. District Court for the Central District of California.

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57 thoughts onUber Faces More Litigation over Passengers’ Personal Data Theft

  1. Ann Crawford says:

    Add me plz. I use uber often.

    1. Top Class Actions says:

      The case is still moving through the courts and has not yet reached a settlement. Claim forms are usually not made available to consumers until after a court approved settlement is reached. We recommend you sign up for a free account at TopClassActions.com and follow the case. We will update the article with any major case developments or settlement news! Setting up a free account with Top Class Actions will allow you to receive instant updates on ANY article that you ‘Follow’ on our website. A link to creating an account may be found here: https://topclassactions.com/signup/. You can then ‘Follow’ the article above, and get notified immediately when we post updates!

    2. Benjamen L Chappelow says:

      Keep me informed as well Please

  2. renee shedelbower says:

    Please add me to the class action

    1. Ruthie Bell-Rivers says:

      please add me. i use uber EVER DAY and there are charges that should not appear on my account

      1. Top Class Actions says:

        The case is still moving through the courts and has not yet reached a settlement. Claim forms are usually not made available to consumers until after a court approved settlement is reached. We recommend you sign up for a free account at TopClassActions.com and follow the case. We will update the article with any major case developments or settlement news! Setting up a free account with Top Class Actions will allow you to receive instant updates on ANY article that you ‘Follow’ on our website. A link to creating an account may be found here: https://topclassactions.com/signup/. You can then ‘Follow’ the article above, and get notified immediately when we post updates!

    2. Top Class Actions says:

      The case is still moving through the courts and has not yet reached a settlement. Claim forms are usually not made available to consumers until after a court approved settlement is reached. We recommend you sign up for a free account at TopClassActions.com and follow the case. We will update the article with any major case developments or settlement news! Setting up a free account with Top Class Actions will allow you to receive instant updates on ANY article that you ‘Follow’ on our website. A link to creating an account may be found here: https://topclassactions.com/signup/. You can then ‘Follow’ the article above, and get notified immediately when we post updates!

  3. marilyn k dorlac says:

    Ye, this is what has happened to me just a couple of weeks ago! Someone I had already supeded had stolen my i.d. and were using it to drive with. i used them once or twice and had tried to use my Uber Account and couldn’t!! Realy scary. I was traveling that same week and Couldn’t use the Uber App. Someone else was already using it! Karma Karma karma!!! Payback is a Beach!!!

  4. Ivonne says:

    Please add me I’ve used them several times

  5. Tamela says:

    Please add me.. Have used them several times.

  6. Marilyn says:

    I never heard anything from Uber about this breach. I want to know more. How do I check

  7. Tiffani C. Martin says:

    I was a victim of this security breach as well. They sent me an email telling me that everything was fine, but that was after my account was hacked. I so want in on this lawsuit. It has cost me so much…

  8. JOHN PAUL MARSHALL says:

    I am a California resident and Uber customer. If my personal info was compromised, please include me in this Class Action._Thank you

  9. Sabrina Williams says:

    Add me

  10. Luisa Cassise says:

    I was charged for over 20 rides that was not me..at first, Uber refunded me, now they are wanting the payment credited to my account back.

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