Courtney Jorstad  |  April 3, 2015

Category: Consumer News

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Toyota class action settlementToyota Motor Sales, U.S.A., Inc. was hit with a class action lawsuit alleging that its 2012 Camry vehicles have a defective air conditioning system that causes mold to grow.

Plaintiff Alan Forsley of Califronia filed his Toyota class action lawsuit in a California state court on March 30. Forsley says he purchased a 2012 Toyota Camry in May 2012 from a Los Angeles area Toyota dealership.

Forsley alleges that the 2012 Toyota Camry’s defective air conditioning system emits “noxious and foul odors from mold growth in the HVAC system” because of a “uniform and widespread defect.”

“Exposure to such smells and mold is extremely dangerous and can lead to sickness and other health related issues,” the California man explained in his Toyota Camry defective air conditioning class action lawsuit.

Forsley cites the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO) and other research institutions that detail the health and safety risk associated with mold exposure.

“Molds can cause symptoms such as nasal stuffiness, eye irritation, wheezing, or skin irritation,” the CDC has stated, according to the class action lawsuit.

According to WHO, exposure to mold has been “clinically associated with respiratory symptoms, allergies, asthma, and immunological reactions.”

The mold problem in the 2012 Camry allegedly “grows on a component called the evaporator, located inside the vehicle’s dashboard. As the cold refrigerant passes into the evaporator, it absorbs heat from the air in the passenger compartment and also collects moisture because of condensation on the evaporator’s surface,” the Toyota class action lawsuit says.

“The moisture, along with pollen, dead insects in the air, and bits of leaves that enter the HVAC system from the outside vents, leads to an environment favorable to mold growth,” it adds.

However, Forsley says that any attempt to fix the allegedly defective HVAC system “merely replaces the defective HVAC components with the same defective components, which never repairs the HVAC defect as warranted.

And it may come to “impermanent repairs which do not address the issue,” such as repeatedly replacing air filters or performing “repeated foam flushes.”

According to Forsley, Toyota knew or should have known about this problem with its air conditioning system, and that it “has acknowledged that the HVAC system used in the Class Vehicles and its attendant problems are the same as the odor issues occurring in other Toyota vehicles” dating back to at least 2005.

In 2005, it was allegedly stated in a Toyota technician training manual that “A/C system odors are a common complaint among users, especially after start up.”

The manual explains that the odors could come from “‘[m]icrobes [i.e., mold] growing on the evaporator surface’ that are ‘small living bacteria carried into the evaporator case [that] grow in the warm, moist environment.'”

“Additionally, it states that there is ‘no permanent mechanical repair’ for this issue,” the Toyota class action lawsuit states.

In February 2014, after putting almost 19,000 miles on the vehicle, Forsley brought his 2012 Camry to the dealership where he purchased the car in Marina del Rey, “complaining that the vehicle’s HVAC system was giving off an odor when the heat or air conditioning were turned on.”

No repair was performed when he brought his Camry in, the service adviser only gave him a pamphlet to read, explaining that there is “‘no permanent mechanical repair'” for these types of odors,” according to his Toyota Camry class action lawsuit.

However, the dealership did repair the air conditioner radiator case, which was part of a recall for “the drain hose for the air conditioner condenser which could become clogged, causing water to accumulate at the bottom of the air conditioning condenser unit housing,” which could potentially cause “air bags to become  disabled or inadvertently deploy,” among other problems.

But the repair did nothing to fix the moldy odor coming from the allegedly defective air conditioning unit, the class action lawsuit explains.

Forsley cites complaints by other Toyota Camry owners filed with the National Highway Traffic Safety Administration (NHTSA), who had similar problems with the air conditioning systems in their Toyota Camry vehicles.

Forsley wants to represent a class of those who have either owned or leased 2012 Toyota Camry vehicles.

The Toyota class action lawsuit alleges violations of California’s Consumer Legal Remedies Act, violations of the state’s Unfair Competition Law, breach of implied warranty, breach of express warranty and unjust enrichment.

The plaintiffs are represented by Jordan L. Lurie, Robert Friedl, Tarek H. Zohdy and Cody R. Padgett of Capstone Law APC.

Counsel information for Toyota is not yet available.

The Toyota Camry Class Action Lawsuit is Forsley et al v. Toyota Motors Sales USA Inc. et al, Case No. BC577240, in the Superior Court of the State of California for the County of Los Angeles.

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149 thoughts onToyota Hit With Class Action Over Moldy Smell in Camry AC System

  1. Sung Y Cheung says:

    I have the same bad smell problem with my 2015 Avalon bought brand new. Spent a lot of money trying to tackle them in vain. I am using it for a living. Same bad smell with my 1999 n 2005 Siennas. All sold cheap due to bad smells. Will never buy another Toyota again.

  2. Paula Slack says:

    I bought a used Toyota Corolla 2016 and have the same problem. I drove a Corolla for 16 years prior to buying this one and never had a problem. Toyota should be ashamed. I am just in the process of researching this so have not taken any action yet. The smell is terrible.

  3. Alexandru says:

    Hello!
    My name is Alexandru, I’m from Romania. Owner of an Auris Hybrid, from june 2017. I have the same problem with the smell. I’ve tried everything with no succes. For few days I didn’t use the AC because the weather was ok. The smell was gone. The minute I have started the AC and left the car overnight, the next morning the smell was back. The dealer suggested me to change the filter with a “better” one (is from Mann). I have order it and I’ll get back to you with updated info. I don’t have many hopes. The bottom line is, if any of you know about any result of the lawsuit action or if I may be part of it just let me know. What is going in is not acceptable with a new car.

  4. Robert easterday says:

    I bought a new 2015 Corolla and the smell was so bad, took it in and the dealer acted like he had never heard of this. They would not stand behind changing the air filters. I was stuck with the expense. If I could get involved with a class action lawsuit I would.

  5. Laura Mc says:

    I have a 2012 Camry and never used the AC until this past summer. It stinks so bad when the AC is on that I can’t use it. It causes pretty much an instant headache, also, and I have to turn it off. I hate this car, I am so sorry I ever bought a Toyota. My advice to anyone considering buying a Toyota–don’t!!!

  6. Janet Hull says:

    I have a 2012 Camry with 17k miles. In the past couple of weeks I too have had a sour smell developing in the cabin of my vehicle. I am in the process of trying the Lysol-in-the-air-vent trick, but so far it hasn’t helped, and the smell is getting progressively worse. I do not smoke or eat in the car. I am horrified to think this my be a permanent problem; if it is I will NEVER buy another Toyota.

  7. Brian Lee says:

    My brand new 2017 Toyota Rav4 has this problem and the dealer told me there is no fix except to turn the a/c off and run the blower for a few minutes before shutting the car off after driving. Who the hell is going to do that!?! This is unacceptable, especially knowing that this has been going on unchanged for years.

  8. BetrayedByToyota says:

    I just bought a 2015 Toyota Corolla in January 2018 after driving a 1995 Corolla for nearly 20 years. I am MORTIFIED that I am now paying for a used car that has such a fatal flaw in the AC unit. The dealership tried to con me into having the unit cleaning last week and something didn’t sit right with me. They changed the filter but alluded to possibly needing to flush the whole thing. Lo and behold the internet is filled with recent Toyota cars with this very same problem. I cannot believe the reliability of Toyota has fallen so far. Are there ANY current lawsuits related to this problem? I have allergies to dust and mold and the LAST thing I need to be doing is drying around in a mold machine every day.

  9. John Douglas says:

    I bought my new Canry LE in Sept. 2014 in PA. After about 2 to 3 weeks driving, noticed a horrible smell coming from vents. Informed agency who sold me the car & asked me to bring car in, which I did. This smell is variable in that it can go away for months (probably due to cold Pennsylvania winter weather), but then will intermittently re-occur on a regular basis with no real reason. Car has approx 50 000 miles on it now and it has had charcoal filter changed. During the regular free maintenance period 3 years), the Toyota service personnel could never get to the bottom of the problem, (which I complained about virtually every time that I took it in for service). I’ve had Toyota cars before, but never experienced this intermittent and obnoxious smell before. On long journeys, I get headaches when the smell is so bad. I do not smoke either.

  10. Theresa Young says:

    I bought a pre-owned 2014 Toyota Avalon and I have the same issue. I replaced the cabin air filter and the smell is still there. It’s hideous!

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