Paul Tassin  |  May 26, 2016

Category: Consumer News

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Road tollA California driver’s toll roads class action lawsuit claims that the operators of some state toll roads have been deceptively shaking down drivers for tolls and fines.

Plaintiff Ebrahim E. Mahda is suing Transportation Corridor Agencies, the California-based company that manages toll collection on certain state highways in Orange County under the name The Toll Roads.

Mahda is challenging the way The Toll Roads issues fines to drivers who enter onto these roads without an electronic transponder called a FasTrak, used to assess tolls for registered vehicles. The FasTrak transponder is linked to a prepaid account that automatically covers the charge for toll whenever the driver uses a particular toll road.

The specific roads at issue in this toll roads class action lawsuit are state routes 73, 133, 241 and 261. Madha says these roads account for 20 percent of the roads in the Orange County highway system.

Drivers may use these roads without a FasTrak device in their car. But those who do will receive a Notice of Toll Evasion in the mail demanding payment of a fine, Mahda says. He says he received one of these notices himself in December 2015 after driving on state route 73 twice during the previous November.

Madha says that failure to pay the fines on time results in a compounding of penalties on top of the original fine amount. His own notice demanded $6 for each violation and threatened penalties of $57.50 if Madha failed to pay by Jan. 9, 2016, he alleges.

By the time Madha paid the toll and associated penalties in May 2016, he says his total bill amount had risen to $232. He alleges these notices of toll evasion have resulted in thousands of dollars of revenue for The Toll Roads.

What makes The Toll Roads’ practice a deceptive and unfair business practice is that there is virtually no signage to alert drivers before they enter a stretch of road that requires a FasTrak transponder for toll payment, Madha argues. He says drivers have a reasonable expectation that upon using the toll road they will be able to pay via some other mode like cash or a credit card.

This is not the first time The Toll Roads has faced scrutiny from a class action lawsuit. In February, plaintiff Penny Davidi Borsuk filed a lawsuit against those responsible for operating unmanned cashless toll systems on California’s highways, after she was allegedly cited for tolls and fines that she wasn’t aware of until it was too late for her to contest them.

Madha alleges that The Toll Roads’ practices violate provisions of California’s Business and Professions Code. He also accuses them of negligent misrepresentation and unjust enrichment.

If certified, the proposed plaintiff Class will encompass all persons who paid a fine to The Toll Roads in response to a toll evasion notice during the applicable Class period.

Madha’s toll roads class action lawsuit seeks an award of damages and restitution of profits derived from The Toll Roads’ allegedly deceptive conduct, plus attorneys’ fees and court costs. He also seeks an injunction that would stop The Toll Roads from continuing the conduct Madha complains of here.

The plaintiff is represented by Aaron Dolgin, Michael J. Flannery and Charles J. LaDuca of Cuneo Gilbert & LaDuca LLP; and Michael McShane and S. Clinton Woods of Audet & Partners LLP.

The Toll Roads Deceptive Business Practice Class Action Lawsuit is Ebrahim E. Mahda v. Transportation Corridor Agencies d/b/a The Toll Roads, Case No. 8:16-cv-00940, in the U.S. District Court for the Central District of California.

UPDATE: On July 31, 2018, a federal judge certified a Class of drivers in a class action lawsuit alleging that California toll operators use personal information to collect toll payments. The judge also trimmed some of the claims in the case.

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55 thoughts onThe Toll Roads Class Action Challenges Driver Penalties and Fines

  1. Jody says:

    Please add me to this. I just got a collections letter for $14,449.99 for $774 of unpaid tolls, but I have logged in under my license plate number to look for unpaid tolls from even before these due dates. I am guessing it was a problem with their billing because I previously had a toll tag but had to cancel the card on file. This is the first letter I have received of these charges, and they are outrageous.

  2. Brad says:

    Add me too. $232 for a $6 toll, and I actually have an account. The stupid transponder just didn’t work. I don’t normally open letters from “The Toll Roads” because they’re usually just notices about them refilling my account with automated credit card charges.

    These fines are just excessive. Since they put a lien on the the registration, its not as if they won’t eventually collect. It’s obvious gouging of the public.

  3. Vincent Ardolino says:

    These people are criminals. Not only are they poorly marked toll roads, they have removed all cash options, make you pay within 5 days but also make it extremely difficult to pay. I’m supposed to know where I got on and off the toll road. My navigation took me on SOMEWHERE and had me exit SOMEWHERE. I have no clue where though. Then when you try and call you get a computer that tells you to use the app but the app needs to know entry and exit points.

    They charge hundreds of dollars in fines for a single violation and have the ability to attach to your vehicle registration. There is NO accountability with these dirtbags. They are only open Mon – Fri during normal business hours when most people are working.

  4. Laura Slayton says:

    I’m currently facing $900 in fines for $85 worth of toll road use in Central Texas. The base $85 charge itself is questionable. I am just beginning
    researching what I can do to resolve the matter as I do not accept extortion.

  5. Colleen says:

    I would also like to join this lawsuit. Sent my bank statement to them showing the payment that was made and they sent me a letter back saying they need a bank statement????? What a waste of time, but we need to stop this BS.

  6. James says:

    Same here $3500 in fines. I would certainly join this class action.

  7. LC says:

    Is there an update on this class action lawsuit? I am about to file a formal complaint with superior court.

  8. Dasha Hervey says:

    Add me to the list!

  9. andre f says:

    Add my name to the list. $232 for a $6 toll is unfair.

  10. Arnold says:

    Please let me jump on this wagon. Ive had a charge of over a grand+.

    Ive kept everything just in case somethimg like this came up.

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