T Mobile prices class action lawsuit overview:
- Who: A group of consumers filed a class action lawsuit against T-Mobile USA Inc.
- Why: Consumers claim that the company violated its guarantee that certain wireless cell phone service plans had rates that were guaranteed to last for life.
- Where: The T Mobile class action lawsuit was filed in New Jersey federal court.
T-Mobile violated its guarantee that the terms of certain wireless cell phone service plans would last for life, a new class action lawsuit alleges.
A group of consumers claim the company switched their cell phone plans earlier this year to a more expensive plan without their consent, despite guaranteeing the plans would either last for life or as long as a customer wanted to remain with it.
“T Mobile has reneged on its promises to its customers and raised rates for all the plans with rates that were promised to be guaranteed for life,” the class action says.
The group of consumers want to represent a nationwide class and subclasses of consumers in Georgia, Nevada, Pennsylvania and New Jersey who entered into a T-Mobile ONE Plan, Simple-Choice plan, Magenta, Magenta Max, Magenta 55 +, Magenta Amplified or Magenta Military Plan with the company that included a promise of a lifetime price guarantee and who had their price increased without their consent.
T Mobile promised rates for their ONE plans were to never change, class action claims
The consumers argue the company introduced the ONE wireless cell phone service plans — which the company referred to as an “un-contract” — in 2017, at which time the carrier allegedly promised the plans’ rates would never be changed.
In 2020, however, the company completed a merger with Sprint, at which time the former pledged not to raise rates on its phone plans for three years, according to the class action.
“Now that the three years have elapsed and the wireless network landscape has continued to contract leaving consumers with less choices,” the class action says.
Consumers argue T-Mobile is guilty of common law fraud and common law false advertising and negligent misrepresentation, and of violating New Jersey’s Consumer Fraud Act, the Georgia Uniform Deceptive Trade Practices Act, the Nevada Deceptive Trade Practices Act and the Pennsylvania Unfair Trade PRactices and Consumer Protection Law.
The plaintiffs demand a jury trial and request injunctive relief and an award of actual damages for themselves and all class members.
Mediation for a class action lawsuit revolving T-Mobile’s merger with Sprint failed earlier this year. The complaint argues the company forced mostly minority-owned stores to close in the wake of the merger, despite telling Congress and the public it would be opening hundreds of stores.
Did T Mobile raise your cell phone plan rate after promising not to? Let us know in the comments.
The plaintiffs are represented by Bruce H. Nagel and Randee M. Matloff of Nagel Rice, LLP.
The T-Mobile prices class action lawsuit is Oddo, et al. v. T-Mobile USA Inc., Case No. 2:24-cv-07719, in the U.S. District Court for the District of New Jersey.
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1,258 thoughts onT Mobile class action alleges company raised prices after promising not to
I’m not sure as to what I need to do to follow lawsuit against T-Mobile about raising my price because I went into the store in Appomattox Virginia and was just going to purchase the Google pixel 9A along with the internet I forgot which planet was I think it was ever live playing I got and I was promised no more than what they said but my bill ended up being 197 for one month and that was not what it was now I have $1,000 bill that is going to be paid what do I do to get a lawsuit going or get you know some kind of conversation back do I need to do to get some kind of lawsuit or compensation back plus I had the protection plan on my phone and my watch that I had gotten my watch again broken and they never tried to do anything to fix it or nothing and I was paying them protection fee every month and they never fix my watch I still have a broken watch I would love to know what I need to do because I go into the store and they just act like they’re dumbfounded
When we signed up with them I paid our bill for 13 months in advance. Then they told me we didn’t qualify for quoted price of $30 per line. Then charged us more yet. Our 13 month payment ended up being 11. Just went and paid for second year in advance. We are getting screwed already. It was $774 for each line plus. Will leave as soon as we can. We are 60 years old and don’t qualify for senior rates.
They are always changing my plan to make my bill $1400.00 at least twice a year.
Yep,was with the. For years without any issues. Suddenly every couple of months it’s go up. When we did add s few things we were completely lied to about what charges would be. And then it continued to increase. Id always adored tmobile and then the last 2-3 years I was with them was horrible.
I had a business account and they wrote in an invoice that a would pay a lower amount deal by transferring from AT&T. I was with them for almost a year. Some discounts went though, bit many didn’t and I was lied to. I called the business dept and got the run around and I called the business account manager and he failed to call me back to explain why my credits were not hitting my account. I have emails and proposal invoices all documents. Please add me to this lawsuit!