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SunTrust Bank faces a class action lawsuit alleging that they did not sufficiently protect their customers’ information in a data breach discovered by the bank in early 2018.
Plaintiffs Angelica LeRoy, Curtis Smith, and Loretta Smith recently filed a class action lawsuit against SunTrust Bank Inc., alleging that the bank didn’t properly protect and safeguard their personal information, leading to a data breach discovered in February 2018.
In April 2018, SunTrust reportedly announced that an employee had maliciously accessed the confidential information of SunTrust customers. Records of around 1.5 million SunTrust customers were allegedly stolen from the bank’s systems to be sold to criminals.
According to the SunTrust Bank data breach class action, SunTrust’s announcement also included a statement that the bank had discovered the breach in February 2018, two months earlier.
The SunTrust class action lawsuit argues that SunTrust should have disclosed the breach earlier so customers could take steps to protect themselves from a privacy breach.
“Had SunTrust taken seriously its responsibilities to safeguard customers’ [personal information], and adopted security measures recommended by experts in the field, SunTrust would have prevented the former employees’ access to and, ultimately, theft of its customers’ confidential [personal information],” the SunTrust data breach class action states.
Data breaches involving personal information can be seriously damaging for consumers. If an identity thief obtains a consumer’s personal information, there are numerous, detrimental possibilities. An identity thief could use personal information to drain a personal bank account, open fraudulent credit accounts, obtain government benefits, file a fraudulent tax return, and more.
Although many companies will compensate their customers for any financial damages sustained by a breach, victims of identity theft have to spend their own time and money to clear up any fraudulent uses of their information.
The SunTrust class action lawsuit also argues that consumers would have had a better chance of protecting themselves had SunTrust disclosed the breach immediately when it was discovered.
Consumers would have allegedly had the opportunity to place freezes and alerts on their various accounts, contact their other financial institutions, and closely monitor their credit reports for signs of fraudulent acts.
“This time has been lost forever and cannot be recaptured,” the SunTrust Bank data breach class action argues. “In all manners of life in this country, time has constantly been recognized as compensable, for many consumers it is the way they are compensated, and even if retired from the work force, consumers should be free of having to deal with the consequences of a bank’s slippage, as is the case here.”
The plaintiffs seek to represent a nationwide Class of SunTrust customers who had financial accounts with the bank from Jan. 1, 2018 through May 1, 2018. The SunTrust Bank class action seeks Class certification, damages, equitable relief for SunTrust’s actions, court costs, and attorneys’ fees.
The plaintiffs are represented by Adian R. Miller of Morgan & Morgan PA; John Yanchunis and Ryan McGee of Morgan & Morgan Complex Litigation Group.
The SunTrust Data Breach Class Action Lawsuit is LeRoy, et al. v. SunTrust Bank Inc., Case No. 1:18-cv-02200-MHC, in the U.S. District Court for the Northern District of Georgia.
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277 thoughts onSuntrust Bank Class Action Filed over 1.5M Customer Data Breach
Going through the same issue with identity theft/fraud (Suntrust), please add me. Thanks
Just drive 7 hours and 30 minutes to close my accounts …. the closest location is in Tennessee ( move from Florida to Chicago )
SunTrust froze my account and Login and customer service tell me ” I’m sorry can’t provide any information to you, you need to visit branch … ” ending driving 8 hours to take my money out and still waiting for $4000 investigation in progress for 10 days.
Take a DAY OFF to drive and wasting my time with SunTrust bank.
Ask For transfer my acids to external chase account ( we need to send a text message to verify your identity BIG BS. Can you receiving text messages on this phone number XXX-XXX-XXXX … we can’t verify the identity you need to visit branch )
I have all statements with stamp name and date and branch location 3/20/2019
an account is frozen 3/6/2019 till 3/20/2019 …
Please contact me if you need any support evidence for Class Actions, I have all the documents and pictures dates and transaction.
Worst BANK on the PLANET
Going through identity theft issues and fraud now with Suntrust.
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Please add me. Shirley Brinson
Suntrust Mortgage VP CYNTHIA NEVETRAL used her position to gain access to my internal SunTrust Bank account. My identity address social security number DOB Drivers license TAX ID # Through a fraudulent forged SCARD form. Nevetral created 18 fake checks & signed her signature. Altered the security features, & notary. Beginning Oct 2013 – Dec 2014 SunTrust had transferred my loan to Seterus IBM. My STB balance sheets did not reveal any unauthorized inconsistencies which aloud the fraud to remain undetected. I am presuing felony charges & need to summit all original documents as new evidence to the court for the judge to review.
The deeper I dig the more evidence is found
Mathematical contradiction methodologies. Falsification / Corresponds /Challenges. Conclusion refused to change regardless of evidence with no investigation. Remains unclosured without further testing.
I am currently facing the same issue and while account was being investigated SunTrust allowed more fraud activity to happen and they are not wanting to refund excessive withdraw or overdraft fees
Lets fight STM together.
Sharon, Have you continued to persue
I was not notified about the Breach at Suntrust, now that I know can I be apart of lawsuit
please add me I had a checking and savings account with them