Sarah Gilbert  |  April 7, 2014

Category: Consumer News

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Samsung class action lawsuitIn a consolidated class action lawsuit accusing Samsung Electronics America Inc. of selling faulty front-loading washing machines, a New Jersey federal judge Wednesday dismissed the case against the company, ruling against the plaintiffs on a number of fronts.

The plaintiffs allege in the class action lawsuit that Samsung’s front-loading washing machines were designed and manufactured with serious defects that caused the accumulation of mold and mildew, and a “moldy or mildewy odor that permeates the Washing Machine and clothes,” rendering them unusable for the purposes for which they were advertised and sold, and that the company didn’t disclose the defects.

Plaintiffs Jeanne Spera of New Jersey and Bethany Mizell of Missouri argued together that Samsung made express representations about the quality of its washing machines, making breach of express warranty and breach of implied warranty claims, as well as violation of the New Jersey Consumer Fraud Act and the Missouri Merchandising Practices Act.

The Samsung washing machine class action lawsuit filed by Spera also alleged that Samsung failed to disclose the design defects and mold problems or the extraordinary maintenance that is required to combat the accumulation of mold, touting them as Energy Star appliances, which led to an unjust enrichment claim. The Samsung class action lawsuit had been consolidated with a claim from plaintiffs Chad and Jessica Chowning of Colorado, nearly identical to the Spera complaint but basing its state law violations on the Colorado Consumer Protection Act.

One of the arguments on which Samsung based its motioned to dismiss the Samsung washer class action lawsuit was the conflict between the state laws in question, or “choice of law.” Judge William J. Martini wrote in his April 2decision, “[t]he Court finds that there is a sufficient factual basis to make a choice-of-law determination because the allegations of the Complaints provide the Court with adequate information regarding each contact it must weigh under New Jersey’s ‘most significant relationship’ test.”

Judge Martini went on to determine that, because of actual conflicts between New Jersey, Missouri, and Colorado law, a second test was required to determine whether the state claims should be dismissed; this one came down to whether or not the alleged fraud took place in the states in question. The acts were determined to have taken place at the New Jersey headquarters of Samsung, which was not a significant relationship to either the Missouri or the Colorado case, thereby dismissing the Samsung washing machine class action lawsuits filed by Mizell and Chowning.

With regard to the New Jersey claim, Judge Martini found that Spera had failed to make a detailed attempt to “quantify the difference in value between the promised product and the actual product received,” so he dismissed Spera’s New Jersey Consumer Fraud Act claim without prejudice.

On another aspect of the fraud claims, Judge Martini wrote the “plaintiff must plead a specific omission of a material fact and the defendant’s knowledge of it” in order to substantiate the claim, and found that “the Complaints to lack specific facts supporting Samsung’s knowledge of the alleged defect,” not pointing to “a specific time at which Samsung allegedly became aware of the purported defect.” These were therefore all dismissed without prejudice.

The breach of express warranty claims were all considered under New Jersey law, and were dismissed because it was not clear whether the customer complaints were made within the one-year warranty period. A disclaimer in the warranty led to a further dismissal of the breach of implied warranty of merchantability claims.

The unjust enrichment claims were also considered under New Jersey law, which states, “When an individual purchases a consumer product from a third-party store and not the manufacturer, the purchaser has not conferred a benefit directly to the manufacturer such that the manufacturer could be found to have been unjustly enriched.” Because none of the plaintiffs purchased their machines directly from the manufacturer, this claim was dismissed, as well.

Chad and Jessica Chowning are represented by James E. Cecchi of Carella Byrne Cecchi Olstein Brody & Agnello PC. Jeanne Spera and Bethany Mizell are represented by Richard J. Burke, Jeffrey A. Leon and Julie D. Miller of Complex Litigation Group LLC and Jonathan Shub and Scott Alan George of Seeger Weiss LLP.

The consolidated Samsung Washing Machine Class Action Lawsuit is In re: Samsung Front Loading Washer Mold Litigation, Case No. 2:12-cv-05412, in the U.S. District Court for the District of New Jersey.

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31 thoughts onSamsung Washing Machine Class Action Lawsuit Dismissed

  1. Ammie says:

    I bought my Samsung top loading washer 3 years and 2 weeks ago it keeps going off balance and throwing up “dc” error code. When I try to open it and move the clothing around it starts the cycle over and runs more water again and repeat. This goes on for hours with one load. Go figure my warranty was for 3 years. Searching online it seems like over the past couple months there are hundreds if not thousands of complaints regarding the same issue.

  2. Dad says:

    We paid $900 for a Samsung front load washer from Best Buy that has all the same problems spelled out in the lawsuit. The washers should have been recalled. Its been nothing but problems since day one.

  3. Josh says:

    Anyone get any good results from trying to get a lawsuit or getting samsung to fix the crap they produce. I bought a washer and dryer 4 years ago paid almost 700 dollars with family discount was normally 900 each. And the washer bangs like crazy on the spin cycle. Their are thousands of people saying the same issue why is this not a recall and why would samsung not be held responsible for fixing the problem when their are so many. Then it causes the seal to go bad and I’m sure all the banging around makes the rest go to hall.

  4. Tom says:

    The problem we have had with our Samsung washer is ghost there is not enough water to thoroughly. you can not use pod detergent as it will not fully dissolve and becomes stuck to laundry. We have not experience the mold issue as we have always been sure to leave the door open after washing

    1. Tom says:

      Wow that changed on the way! There is not enough water to clean the laundry and a large item like a blanket may not even get wet everywhere. I think if it were programmed to fill more it would work okay

  5. jeff duncan says:

    bought washer and dryer combo in 2009 and have issuses from start.had to replaced the mother board twice on washer and dryer has had multiple issuses as well.Called serviced department and there techs don’t seemed to know anything about there product.Will never buy sansung products again.

  6. Tanya says:

    I literally am in a bad mood each time I wash my clothes.. I cannot wait to be able to afford a new washer. The towels, kids clothes that get wet from sweat smell so gross as they are not dried enough. I hate hate hate Samsung for selling me a bad product

  7. Erica says:

    Now that I have read the comments, I will not be buying the Samsung washer from Sears as planned. Shame on Samsung for not standing behind your products. I will stick to the more reliable brands.

  8. Erica says:

    Thanks for the comments about Samsung washers. I saw one at Sears today and I was thinking about buying it until I read the comments and review. Shame on Samsung! They should stand by their products.

  9. greg says:

    I bought Samsung washer and dryer in 2010. Wow, what horrible products. The techs that have come out to fix them numerous times say Samsung machines are piece of junks. This week the Tub warped….I guess it heated up during the cycle and when we opened the washer door it was smoking! The dryer has the heating element replaced every year. Lowes sales people continue to Lie to customers coming into their store to shop for Washing machines….they still tout the Samsung even though when you ask them point blank….they say the Samsungs are the worst they sell…..Never, ever will I buy another Samsung appliance….

  10. Christy says:

    I brought a samsung. washer and dryer in 2009. I have had to throw load after load of color away in the trash due to mold smell the rubber in the washer stay black with mold and soap builds up in the hole where it is suppose to drain .i have had them come out 1 or 2 times a year since I have had these .balancer goes out in the washer all time .they never replaced the rubber peice in the washer .the company never fix the balance correct .mine dryer heating element has went out every year and it is going out again I have no warrty on it no more it ran out last year.but they have never replaced or fixed it correctly .this company need to be held liability.

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