Top Class Actions’s website and social media posts use affiliate links. If you make a purchase using such links, we may receive a commission, but it will not result in any additional charges to you. Please review our Affiliate Link Disclosure for more information.
A class action lawsuit alleges that Samsung’s Galaxy S7 phones are not water-resistant as advertised, and that the company does not honor its warranty when the phones sustain water damage.
Plaintiff Daniel J. Kolodziej states that he purchased a Galaxy S7 phone specifically because it was advertised to be water-resistant, but when he used the phone and exposed it to water, the phone was irreparably damaged.
He claims that Samsung refused to honor the phone’s warranty. He seeks damages on behalf of himself and all other affected consumers.
The Galaxy S7 water-resistant class action lawsuit alleges that the entire line of Galaxy S7 phones are similarly not water-resistant, and that Samsung does not honor the warranties of any of the phones in the case of water damage. The phones include the Samsung Galaxy S7, S7 Edge, and S7 Active.
The Samsung phone class action lawsuit alleges that the Galaxy S7s were marketed specifically as being water-resistant, using tag lines such as “Bring on the spills, splashes, and dunks. Now you won’t need to put your phone in a bowl of rice because of a little water,” and promising water-resistance “in up to five feet of water for up to 30 minutes.”
Kolodziej reports that his phone was damaged as a result of water exposure that fell within the advertised water-resistant constraints of “up to five feet of water for up to 30 minutes.” He reports that he was using his phone in a shallow pool, and that his phone was inside of a plastic bag. The phone then dropped to the bottom of the pool, the bag sprang a leak, and the phone was exposed to water for no more than a few minutes. Kolodziej says that at no point was the phone in more than five feet of water.
The Samsung Galaxy class action lawsuit alleges that Samsung is repeatedly presented with customer complaints that the Galaxy S7 phones are not water-resistant as advertised, and systematically denies the allegations. Thus, they refuse to honor applicable warranties.
The Samsung class action lawsuit claims that the phones were advertised in a way intended to capitalize on consumers’ preference for durable, water-resistant phones. The water-resistant phone defect class action lawsuit argues that Samsung urged consumers to use the phones in the water, knowing that would damage the phones.
The Samsung Galaxy S7 class action lawsuit claims that inside the phone are water-sensitive pieces of paper that turn pink when the inside of the phone (and internal hardware, etc.) has been exposed to water. This proves that Samsung knew the phones are not water-resistant and would be damaged by water, the Samsung class action states.
Kolodziej seeks the following in the Samsung Galaxy S7 class action lawsuit: cease the unlawful material representations and omissions regarding the water resistance of the Galaxy S7 phones; conduct a corrective advertising campaign to alert the public of the defect; pay damages and restitution to affected consumers; and reimburse affected consumers for the loss of use and value of the Galaxy S7.
The plaintiff is represented by Francis J. “Casey” Flynn, Jr. of Law Office of Francis J. Flynn, Jr.
The Samsung Galaxy S7 Water-Resistant Class Action Lawsuit is Daniel J. Kolodziej v. Samsung Electronics America Inc., Case No. 5:18-cv-00768, in the U.S. District Court for the Northern District of California.
ATTORNEY ADVERTISING
Top Class Actions is a Proud Member of the American Bar Association
LEGAL INFORMATION IS NOT LEGAL ADVICE
Top Class Actions Legal Statement
©2008 – 2024 Top Class Actions® LLC
Various Trademarks held by their respective owners
This website is not intended for viewing or usage by European Union citizens.
772 thoughts onSamsung Galaxy S7 Phones Aren’t Water-Resistant, Class Action Says
S 7 I Own One And My Sister and my Son Had 2 Of Them
Add Me too
Please Add me
S7 add me
I am online with Samsung support chatting with Rajat G who states Samsung doesn’t have any open tickets for this issue of the Samsung phone having a half white/black screen, water resistant, or any ongoing issues with the galaxy S7. I informed him that was true. I screenshot the entire chat and insisted he open a trouble ticket 2197792371. I have photos and the IMEI to this S7 phone. I specifically demanded they Recall this device
My Samsung S7 has proved not to live up to the standards of up to 5 feet and 30 min. In my case, the phone froze but at the time, thought the batter died until I plugged it up and it said, unplug due to moisture in the port. That didnt make sense as the phone was supposed to be water resistant/proof. It was only for a couple of min between inches and no more than a foot of water. I let the phone air dry for a hour or so and I was able to charge and the battery wasnt dead, it came back on by itself. The only problem that I’m noticing now is the home button doesnt work anymore. Which makes using the phone a pain in the but. Nevertheless, I came across this site when looking up, how to file a false advertising claim against Samsung. I haven’t contacted them yet as this just happened but I do intend to. Frustrating and disappointing.
I have a 7 Edge that was in the water for no more than 3 seconds. I had to take it to a CPR (Cell Phone Repair) store yesterday and today they called me and told me it’s beyond repair.
Mind you, yesterday morning I called Samsung and the first representative I spoke to tried to say that they don’t cover water damage like that, only if for example a bottle water spilled over on a table and spilled on the phone, but in my case my phone fell in the pool so it was fully submerged in water and therefore not covered. I immediately stopped him and told him “No. You’re wrong, because the commercials CLEARLY showed phones being dropped in puddles of water (fully submerged) and people falling in the pool with their phone (fully submerged). So, if that’s the case, you’re saying that Samsung created FALSE ADVERTISING then.” He didn’t know what the hell to say after that. I asked to be transferred to a supervisor and when she finally answered, we were disconnected. I called back and this time spoke to a really nice person who said they can offer a one time free repair. However, she did explain that once the phone gets to their service center, the phone will go back to factory reset. I opted to try elsewhere first (CPR) so my data would not be erased, but now that I know it can’t be fixed, I am pissed beyond words.
(So, for anyone out there wondering how one agent can offer to try and fix the phone and one does not, remember it’s always who you speak to. You also have to seem very upset about the whole situation which you should be. I don’t ever stay quiet and always make sure that providers fix my problem. You’re paying them a ton of money, they better fix it or threaten them to go to another provider.)
This phone is supposed to be water-resistent! I am beyond pissed off! How can I be added to the class action lawsuit??
I own an S7 add me
I have a S7 edge and I would like to be added to file
please add me, i have an 7edge