Top Class Actions’s website and social media posts use affiliate links. If you make a purchase using such links, we may receive a commission, but it will not result in any additional charges to you. Please review our Affiliate Link Disclosure for more information.
A Galaxy Note 4 defect has been rendering these smartphones inoperable, say three plaintiffs in a Samsung class action lawsuit.
According to plaintiffs Ermias Beture, Elisha Polomski and James Samuelson, defendant Samsung has been selling Galaxy Note 4 and Galaxy Note 4 Edge smartphones with defective embedded Multi-Media Controller memory units, or eMMCs.
The plaintiffs say these eMMCs tend to fail prematurely, rendering the phone inoperable. Failure of the eMMC causes the phone to freeze, restart itself, and fail to completely start up.
Samsung allegedly knew about this Galaxy Note 4 defect, yet failed to disclose it to anyone who purchased these phones. Plaintiffs say the company has since failed to repair the alleged defect free of charge.
According to this Galaxy Note 4 defect class action lawsuit, many other smartphone owners have been reporting the same problem. The plaintiffs quote posts from various online forums describing the problem.
Generally, these Samsung phone owners say their phones shut down randomly. Then when the owner tries to turn it back on, the screen shows an “mmc_read failed” error message. One owner reports their Galaxy Note 4 freezes 15 to 20 times a day.
Some reviewers believe Samsung is aware of the defect. They report seeing technical documents and speaking to company support personnel about it. Owners who have sought replacement parts are being told the parts are out of stock – possibly due to unexpected demand caused by the Galaxy Note 4 defect, say plaintiffs.
Plaintffs say the only sure fix for the alleged Galaxy Note 4 defect is to replace the phone’s motherboard. Some owners have found a temporary fix by using an app called Wake Lock. The app can prevent the eMMC memory from failing completely, but it does so at the cost of draining the phone’s battery, the plaintiffs say.
Of the nearly 2,400 reviews of Wake Lock in the Google Play Store, nearly all of them are from Samsung owners dealing with the Galaxy Note 4 defect, the plaintiffs report.
This Samsung Galaxy Note 4 defect class action lawsuit raises claims under the federal Magnuson-Moss Warranty Act and several states’ consumer protection laws.
The plaintiffs propose to represent a nationwide plaintiff Class consisting of all persons who purchased a Samsung Galaxy 4 smartphone, plus three subclasses representing Class Members from each of the plaintiffs’ home states of California, Minnesota and North Carolina.
They are asking the court to order Samsung to disclose and remedy the alleged Galaxy Note 4 defect. They also seek an award of actual, statutory and punitive damages, restitution and disgorgement of related revenues, and reimbursement of court costs and attorneys’ fees, all with pre- and post-judgment interest.
Plaintiffs’ counsel includes attorneys Gary S. Graifman of Kantrowitz Goldhamer & Graifman PC, and Nicholas A. Migliaccio and Jason S. Rathod of Migliaccio & Rathod LLP.
The Samsung Galaxy Note 4 Defect Class Action Lawsuit is Beture, et al. v. Samsung Electronics America, Case No. 2:17-cv-05757, in the U.S. District Court for the District of New Jersey.
ATTORNEY ADVERTISING
Top Class Actions is a Proud Member of the American Bar Association
LEGAL INFORMATION IS NOT LEGAL ADVICE
Top Class Actions Legal Statement
©2008 – 2024 Top Class Actions® LLC
Various Trademarks held by their respective owners
This website is not intended for viewing or usage by European Union citizens.
Honda, Hyundai, Kia, Subaru vehicle data collection class action lawsuit investigation
May 17, 2024 | Legal News
314 thoughts onSamsung Class Action: Galaxy Note 4 Defect Leaves Phones Inoperable
i commented on this when i got my 6th note 4 replacement. As of wedensday morning i missed the call about my grandfather dying that morning due to the 6th phone following suit. I had to go through 4 t mobile agents to get a completely different phone for free. i refused to pay another $5 for a refurbished warranty replacement when mine was brand new. Once my S 8 arrives i just hope it doesnt do the same. i need in on this lawsuit. i have photo proof. i have reciept for my last replacement but for some reason the other 5 no longer show on my account history.
My Note 4 has just started showing these symptoms after about 18 months. Not starting, overheating and freezing, crashing or turning itself off randomly. Phone is completely unusable.
Mine died after 16 months! Did exactly the same thing. I would like to join.
My Note 4 does the same. I use a wake-lock app to keep it on.
Mine only works thru speaker and constantly restarts by itself many times thru out the day
How do I join this ? Just had to get a new phone thanks to mine crashing for good…
I have had the same issues for about 5 months or longer. I actually went to T mobile back in July with issues such as my Samsung Galaxy Note 4 getting really hot to the touch, freezing, powering down without notice, and not being able to turn the phone back on without taking the battery out. I even purchased a new battery and it’s still doing the same exact thing. I am now getting a picture of the android in the center of the phone with the message, “Downloadin…Do not turn off target!!” Also, the message says, “Could not do normal boot.”
ddi: mmc_read failed.
I would like to join as well
My Galaxy Note 4 is always doing this. I have to keep taking out the battery which is a pain in the butt!
What about the batteries in these smart phones. Why is it that they all have the same voltage and MAH but the battery can not interchange between phones from the same Company. Like Samsung has multiple phones that have like batteries but they do not interchange because of these little ears on them that will not let them. It’s like they are the same voltage and MaH. Why cant they be like every other battery out their like AA,AAA,9V ……..
I have mmc_read failed issue on My Galaxy Note 4 too. Want to be a part of this class action lawsuit!