Emily Sortor  |  August 17, 2018

Category: Consumer News

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A consumer class action lawsuit says that certain Samsung LED TVs overheat and become unusable, and the company has made no effort to fix the problem.

Plaintiff Edward Tobin claims that he purchased a Samsung LED TV, Model No. UN50J5201AFX, for $299.99 from a Best Buy store in Patchogue, New York.

He alleges that within several months of purchasing the product, the television overheated so much from normal use that it was permanently damaged, and developed persistent vertical lines throughout the side of the screen.

Tobin claims that this defect made the television unfit for normal use. He says that had he known that the television would overheat and become permanently damaged and unusable, he would not have purchased the television.

The Samsung TV class action lawsuit states that the television defect experienced by Tobin was not a one-off problem, and that thousands of other consumers purchased similarly defective televisions that they were then unable to use because of the defect.

To support this claim that the issue is widespread, Tobin cites numerous online complaints that state that the televisions are defective, and express frustration that the company did not recall the televisions and did not attempt to fix the issue.

The plaintiff cites one complaint that reads “my TV is melting at 1 corner. Only had it for 1 yr. Clearly a malfunction on your end, but I can’t get anyone to show up to fix it.”

Another complaint that Tobin points to describes a comparable issue with the television then states “with all these similar complaints, shouldn’t have this been recalled!?”

The Samsung TV overheating problem class action lawsuit states that the overheating defect affects at least the following series of Samsung LED TVs: 5200, 5300, 5500, 6200, 6300, 6350, 6400, 6900, and 7200.

The Samsung TV defect class action lawsuit argues that Samsung knew of the defect since at least 2015 but did nothing to remedy the problem.

Allegedly, the company continues to sell the defective televisions without warning consumers that the product will likely not perform as advertised.

Tobin claims that in continuing to sell the TVs without notifying customers of the defect, without recalling them, and without attempting to solve the problem, Samsung has falsely advertised the product.

Additionally, the plaintiff alleges that the company has breached both implied and express warranty by selling a defective product. He also claims that the profits that the company gained from the sale of the televisions represents unjust enrichment, because it was gained from unlawful and unfair means.

The Samsung LED TV defect class action lawsuit seeks damages for Tobin and all other similarly affected consumers, claiming that they were financially injured by their purchase of the television and by Samsung’s misrepresentation of it.

The Samsung overheating defect class action lawsuit also seeks an injunction that would bar Samsung from continuing to sell the defective televisions.

Tobin is represented by Andrew Obergfell of Bursor & Fisher PA.

The Samsung LED TV Overheating Defect Class Action Lawsuit is Edward Tobin v. Samsung Electronics America, Case No. 2:18-cv-12473, in the U.S. District Court for the District of New Jersey.

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665 thoughts onSamsung Class Action Claims LED TVs Overheat, Become Unusable

  1. Matthew Gray says:

    My tv lightly burned my fingers this morning felt like I grabbed a pan from the over without a pan holder. I noticed yesturday that the bottom left of my screen looked like it had white light coming threw it and the other side was darker. My model number Un43NU7100

  2. Matthew Gray says:

    My tv lightly burned my fingers this morning felt like I grabbed a pan from the over without a pan holder. I noticed yesturday that the bottom left of my screen looked like it had white light coming threw it and the other side was darker. My model number Un43NU7100

  3. Randy Allen says:

    Our 50 inch Samsung TV (2016) started getting vertical lines on the screen. We noticed that a red hot spot appeared in the lower left corner. When I put my finger on it it gave it a slight burn. It was so hot is was melting the plastic frame near the spot. Could have been a huge fire risk had we not been in the room when it happened. Thought I would check on line to see if anyone else had this issue, wow, to my surprise so many had the exact same issue. Add me to the class action please.

  4. Mickey Rai says:

    UN65JS9000FXZA
    The above is my Samsung TV model. I paid close to $4,000. It is less than 5 years old . I get a message stating the the cooling fan is getting over heated & the TV is going to shut down. I have repeatedly called Samsung & the call goes to Phillipines. They automatically canceled my ticket without explanation. Cannot find a tech ti fix the TV.

  5. Jonathan says:

    Any word from Tobin as to what if anything has happened with all of these signatures and forums on this? Samsung just sweeps me under the rug every time I call but if they are going to call that first level team PROS 😂 I’m going to keep calling them daily and make them wish they’d never been drafted!

  6. tim says:

    i have a un55nu6900 black shadow in miiddle screen

  7. Jonathan McDaniel says:

    Include me as well. UN55JS8500

  8. Kathy Walker says:

    My Samsung 55” tv model UN55MU7500f is over heating in the bottom right corner and a black line across the entire bottom and wide smoke like line from top to bottom center of tv screen!! Is it under any of the recalls? I’m afraid it may catch fire!!

  9. Wipper Snapper says:

    Samsung UA50 JU7000. White spots after 5 years of use. Unusable therefore, junk. Remote that came with the same TV, stopped working after a year. Samsung customer care gave me the run around and ultimately would not replace, saying that the remote was not integral to the function of the TV. Does anyone use their TV without a remote? Insulting to ones intelligence and cheap response, with no thought to retaining customer loyalty. I’ll never buy Samsung again.

    1. Bernie Butler says:

      My wife and I purchased a 60-inch Samsung TV from Sam’s Club. About a year ago a white cotton spot showed up on the screen. In the last six 5 more cotton spots have showed on the screen. On the last cotton puff ball spot, I heard a clunk like something fell behind the TV screen. Have researched this and have found out that there are plastic diffusers glued to a board in front of the LED lights. Each diffuser covers a hole that light from the LED strips shine through. The diffusers are responsible for the picture you see on the screen. The glue that holds the diffuser to the board gives up and the diffuser falls off the board toward the bottom of the screen and that hole in the diffuser board shines a white cotton puff ball on your screen. Poor design and cheap glue. Diffuses should have been screwed on the board like a light bulb and the diffusers would not fall off. Picture is excellent except for what we call our six angels. Called a repair guy and he wanted to replace the whole board for $500.00. If you can screw in a light bulb, you can take the TV apart and retrieve the diffusers and re-glue the four small points on the bottom of the diffuser with GLUE 7000. It does not matter what diffuser goes over what hole as they are all the same. Check the rest of the diffusers to see if any other ones are lose and re-glue them. Put it all back together and plug it in and you should be good to go. My final thought is DO NOT BUY ANY SAMSUNG PRODUCT. THE HAVE PLANTS IN CHINA, SOUTH KOREA, AND MEXICO THAT I KNOW OF. GOOD LUCK. There are some good vids on You Tube of this repair.

  10. Kal Kanchev says:

    Experiencing the same issue. Would like to be included.

    MODEL NUMBER: UN65HU8550FXZA SERIAL NUMBER: 02FW3CDF302464K

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