Ashley Milano  |  October 21, 2016

Category: Consumer News

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rust-oleum-restoreAfter two years of intense litigation, Rust-Oleum has reached a proposed $9.3 million settlement with consumers who claim the company’s wood and concrete resurfacing product line, Restore, did not perform as advertised.

The settlement, which is awaiting final approval, resolves a two-year battle over Rust-Oleum Corp.’s Deck & Concrete Restore and Restore 10X products.

“The proposed settlement is plainly a favorable compromise in light of the merits of plaintiffs’ claims, defendant’s defenses, and the factual and legal risks of continued litigation through trial and a possible appeal,” attorneys for the class told U.S. District Judge Amy St. Eve in their motion for preliminary approval. “Furthermore, because of the excellent results the settlement achieves, the settlement concludes the otherwise potentially risky litigation with a positive, common benefit for the class.”

The settlement will consist of a Class of consumers who purchased certain Rust-Oleum Restore products, including Deck & Concrete Restore, Deck Restore, Concrete Restore, and Restore 10x, from Jan. 1, 2008 until the date of the preliminary settlement approval.

After attorneys’ fees and administrative costs, the net balance of the $9.3 million settlement funds will be distributed to settlement Class Members who submit valid Claim Forms.

The settlement compensation will be set up in three tiers, depending on the amount and type of damage suffered.

In addition, Class Members will receive additional higher-tiered compensation if the Restore products were or will be removed and/or repaired and replaced.

Furthermore, the settlement provides for special circumstances supplemental compensation in addition to the payments reference above. Special circumstances compensation may include any additional out-of-pocket costs associated with removal and replacement of Restore and/or the decking or other area where the Restore products were applied.

Rust-Oleum introduced the Restore product in 2013, claiming it was a new-and-improved treatment and marketing it as long-lasting.

However, plaintiffs in the multidistrict litigation alleged that after months of using the product it began to bubble and peel away, leaving the decks looking worse than before applying the Restore.

The plaintiffs introduced a consolidated class action complaint in April, including 40 named plaintiffs, who claimed to have purchased and used the Restore products between 2010-2015.

They collectively asserted “Rust-Oleum knew or should have known that Restore would not live up to those promises” made in the company’s marketing and advertising for the products.

The 10-count class action lawsuit, which alleged breach of warranties and violations of consumer fraud and false advertising statutes throughout the U.S., among other allegations, asked the court to award damages to a Class including everyone who purchased Restore anywhere in the U.S. and its territories.

Prior to the MDL consolidation in Illinois federal court in Feb. 2015, a series of class action lawsuits were filed by frustrated consumers across the country.

An initial class action complaint, filed in 2014 by New York plaintiff Ulbardo Fernandez, claims that when he applied Restore to concrete surfaces in his garage and property it did not last through the winter and early spring.

When he went to purchase more of the product to repair the damage, he was told it had been pulled from the shelves and was advised to strip the product from the concrete areas.

Another similar class action lawsuit was filed by plaintiffs David and Kathleen Sullivan who claim their deck began to chip, crack and deteriorate just one month after applying Restore.

The consumers are represented by co-lead counsel Katrina Carroll and Kyle Alan Shamberg of Lite DePalma Greenberg LLC and William M. Audet of Audet & Partners LLP.

The Rust-Oleum Restore MDL is In re: Rust-Oleum Restore Marketing Sales Practices and Products Liability Litigation, Case No. 1:15-cv-01364, in U.S. District Court for the Northern District of Illinois.

UPDATE: The Rust-Oleum Restore products class action settlement website has been established. Click here for more information and to sign-up for notifications. 

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83 thoughts onRust-Oleum Settles Restore Class Action Lawsuit for $9.3 Million

  1. R Spinelli says:

    Does anyone know how to contact the people who are handling this? The form doesn’t work. You can fill it out but then it won’t allow you to submit your information!! I’m about to pull my hair out. And the only email is for the Class Action Suit company and they do NOT take responsibility for the form.

    If you mail the dern thing in, you’ll spend as much for the postage as you’ll be getting back.

    Infuriating as well as frustrating…

    RLS

  2. Emily B. says:

    We used this product as well, followed the direction to the letter….and 4 years later are very unhappy with the peeling and chipping going on. The product itself was expensive, not to mention how much time and effort we spent to apply it properly. How can we prove that we bought and paid for it, since we probably don’t have the receipts anymore?

    1. Deborah burroughs says:

      I am in the same boat. I still have the buckets and have been working days and days on removing the nasty stain. Looked all over for receipts to no avail. SO pissed!

  3. Sandy Gnacinski says:

    Would like to be involved in class action suit. Was put on twice according to direction. Our deck is a mess. Tried to take off, cannot get it all off.

  4. Top Class Actions says:

    UPDATE: The Rust-Oleum Restore products class action settlement website has been established. Click here for more information and to sign-up for notifications. 

    1. Chris Rucker says:

      I have an unopened 5 gallon can of Rust-Oleum restore 10x. I just found out about the class action . How I get a refund for this product?

  5. Lisa Jobe says:

    How do we get in on this lawsuit? My deck is a disaster fierce using it!

    1. Top Class Actions says:

      The case is still moving through the courts and has not yet reached a settlement. Claim forms are usually not made available to consumers until after a court approved settlement is reached. We recommend you sign up for a free account at TopClassActions.com and follow the case. We will update the article with any major case developments or settlement news! Setting up a free account with Top Class Actions will allow you to receive instant updates on ANY article that you ‘Follow’ on our website. A link to creating an account may be found here: https://topclassactions.com/signup/. You can then ‘Follow’ the article above, and get notified immediately when we post updates!

  6. Laura M says:

    BOY TO HEAR OF SO MANY ISSUES WITH THIS PRODUCT. I THOUGHT IT WAS US. Id love to be part of the suit. Our deck looked horrendous until we paid a local handyman to remove it to the cost of 700.00

  7. Sharon Toth says:

    Put Restore on our deck and steps. My son did it for us and he is a Finish Carpenter. He followed the directions to the letter. Power washed the deck and stairs. Let it dry completely. Applied two coats of the Restore. We bought 5 gallons and used part of it on my Fathers deck and steps. Both of the decks, etc wore off in high traffic areas in less than 2 years. Very unhappy with the product. Have already replaced our stairs. Bought product at Lowes.

  8. harris schoffler says:

    I used 4 gallon of this junk and it bubblelled and pealed , called rustoleum and they sent me a check to cover cost of paint NOT LABOR , I then hired a pro with pressure washer and redone it, SAME THING rustoleum would NOT do anything porch is a MESS.

  9. Ray Rodriguez says:

    I used Rust-Oleum Restore on my back porch, it looked really good for a while but after about 7 to 8 months it started peeling, chipping and cracking. I finally got tired of seeing the porch look lousy so I had it scraped off and had the concrete etched, sealed and painted.

  10. P. Dean says:

    I purchased this product for my deck and it barely lasted a month. Sign me up!

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