Laura Pennington  |  August 27, 2018

Category: Consumer News

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A consumer has filed a Mercedes class action lawsuit, making claims that the paint blisters and peels off too easily.

The Mercedes paint class action says that the “Mars Red” color of paint used on many vehicles made by Mercedes-Benz bubbles, peels off, and forms small blisters.

Lead plaintiff Emily Pinon says she purchased a used 2015 Mercedes C250 in 2016 from a dealership in Alabama.

At that time, the car reportedly had less than 10,000 miles on it and had a 50,000-mile limited warranty or an express four-year warranty, of which she was able to use whichever came first.

By 2018, according to the Mercedes class action lawsuit, the clear coat on the hood of the car had signs of peeling and bubbling paint. The plaintiff says that no car owner would expect a vehicle less than three-years-old to have peeling paint when the paint on the vehicle was original.

When the plaintiff brought the vehicle back to her dealership in February 2018, they allegedly declined to help her. However, the staff at the dealership reportedly shared with her that they knew about the defective Mars Red paint because they had seen multiple other vehicles under the Mercedes brand with similar peeling paint.

Between February and June, Pinon says the paint continued to peel and got worse. A Mercedes representative who spoke with the plaintiff encouraged her to visit another dealership to get help.

According to the Mercedes peeling paint class action lawsuit, Pinon was told that the car had to be completely sanded down to receive a repaint job, which would diminish the vehicle’s value by at least $2,000. The Mercedes red paint class action lawsuit states that such a process would take up to six weeks and cost $7,000.

From that point forward, according to the Mercedes Mars Red paint class action lawsuit, the consumer was unable to get a straight answer from Mercedes.

The Mercedes class action lawsuit says that the car maker provided different information including a promise to fix the issues or trying to sell the consumer a new Mercedes at a discount.

Currently, Mercedes no longer offers Mars Red as a paint choice, a fact that the plaintiff claims is proof that it’s defective. However, despite these allegations and the ongoing issues, the Mercedes paint class action lawsuit says that the car company has not done anything sufficient to address the issue.

Pinon’s class action lawsuit makes similar claims to another Mercedes defective paint class action lawsuit filed earlier this month in New Jersey.

The Mercedes peeling paint class action lawsuit argues that the company knowingly made and promoted these vehicles with defective paint and failed to notify consumers about these issues.

The Mercedes class action lawsuit says that Mercedes should have been aware of the consistent problems due to complaints lodged online and with the NHTSA.

Pinon seeks to represent a nationwide Class of consumers who leased, lease, own, or owned a Class vehicle painted in Mars Red, as well as a subclass of Alabama residents.

Class vehicles include the 2009-2015 Mercedes C-Class, 2013-2015 Mercedes CLA-Class, 2003-2009, 2011-2015 Mercedes CLS-Class, 2012-2016 Mercedes E-Class, 2011-2015 Mercedes GLK-Class, 2014-2015 Mercedes G-Class, 2014-2016 Mercedes SL-Class, and 2012-2016 Mercedes SLK-Class.

The Mercedes class action lawsuit alleges breach of implied and express warranty as well as violations of the Magnuson-Moss Warranty Act.

Pinon is represented by James McDonough III, Taylor Bartlett and W. Lewis Garrison Jr. of Henniger Garrison Davis LLC and Steve Jackson of Jackson & Tucker PC.

The Mercedes Mars Red Paint Class Action Lawsuit is Emily Pinon v. Daimler AG, et al., Case No. 1:18-cv-03984, in the U.S. District Court for the Northern District of Georgia.

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98 thoughts onMercedes Class Action Alleges ‘Mars Red’ Paint Bubbles, Peels

  1. Mitze Blair Belton says:

    I want my vehicle fixed now. My expensive car looks like junk. Hood peeling and trunk peeling with large white spots. Door edges bubbling. This is a disgrace

  2. James says:

    Please send us info on how to join class action lawsuit. Similar problems with Mars Red paint.

  3. Ashley says:

    I’ve been having terrible peeling and bubbling on my clear coat for about 2 years now. I have Mars red paint on my 2010 C300 with only 69k miles on it. Every time I wash my car, more clear coat falls off. It’s a huge eyesore on such a well maintained vehicle. I brought this to Mercedes attention but they wanted me to pay $6k to redo the paint job. How do I have them repaint my car free?

    1. Robert fier says:

      I have bubbles for some time on my Mars red E359 mercedes and they want 7K to fix it

  4. Janet Warren says:

    I would like to join this suit. I have a 2015 GLK350 that has peeling clear coat. I have several large spots on the hood and bubbles forming on the sides of the vehicle. I purchased this new, it has low miles, is extremely clean and only flaw is clear coat.

  5. Herlinda espinoza Aguirre says:

    My 2015 GLK 350 is starting to peel. It first started with bubbles and now it’s peeling. The roof and hood are getting really bad. Can someone help with getting in contact with Mercedes Benz USA or how I can join the lawsuit? TIA

  6. Danny LaFavor says:

    Mercedes repainted my 2014
    C250 but now I’m having the same issue on the bumpers. They just told me they did not paint and would not paint the bumpers. I’m trying to push them to do the bumpers as well but I’m afraid I won’t have much luck. Is this lawsuit over or can I join in?

    1. Sharon Saunders says:

      Same with my E350! They resprayed the metal of the car and I had to pay for the front bumper to be done. The rear bumper was ok. Had the car back 10 weeks and now the rear bumper is blistering (the only part not resprayed). They still refuse to accept responsibility and expect me to pay!

  7. Mark Regan says:

    certified preowned MB GLK 350 Mars Red with bubbling clear coat. Interested in the class action.

  8. Karen Denton says:

    How can I join this lawsuit?!! My 2015 GLK is doing the exact same thing! There are bubbles that have started to appear anywhere there s metal. The genders and side mirrors are not metal and there are no signs of bubbles there. The hood is already starting to peel !!

    1. Herlinda espinoza Aguirre says:

      Mine is the same way!

  9. David Lyon says:

    You must deal with Mercedes Benz USA directly….on your own… dealership is of no help …my 2014 C300 was just totally repainted in Jan 2020 at a cost of 10k but no cost to me…took a free weeks to get approval but was worth the effort

    1. Cherilyn Andrews says:

      Hi,
      Could you direct me to who I should speak to at Mercedes USA. When I called, they said there was no re-call or anything for the red paint.

    2. Sharon Simington says:

      How were you able to make this work? My boyfriend just bought a SL550 that is just starting to show signs; however, MB USA is doing nothing for him. The person he spoke to said he was as high-up as he could go for a decision and they flat-out refused! I’m very interested in who you spoke to and how you negotiated the deal.

    3. ELIZABETH FLEMING says:

      Can you please share the contact person at MB USA. I have a 2013 SLK 250 with that problem paint. This is the 1st time I’m learning about this. Thank you.

  10. Freddy Cervantes says:

    How can I join too? I bought a new 2014 Cla 250 and the front bumper is peeling.

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