Brigette Honaker  |  October 9, 2018

Category: Consumer News

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According to a class action lawsuit filed in an Illinois federal court, certain LG refrigerator models contain a defect which prevent them from sufficiently cooling food and beverages.

A group of plaintiffs recently filed the class action lawsuit against LG Electronics USA Inc. alleging that various LG refrigerator models contain a defect in the compressor which renders them unusable.

The LG refrigerator class action lawsuit notes that the compressor in an LG refrigerator plays a vital role in the cooling of food. By compressing gaseous refrigerant to increase its pressure and temperature, the compressor helps convert the refrigerant gas into a liquid. The liquid is then passed through coils in the refrigerator where it absorbs heat from the interior of the, turning it back into a gas and restarting the process.

According to LG class action, a manufacturing defect renders the compressors in certain LG refrigerator models defective. If the compressor does not work, the entire refrigeration process is disrupted, rendering the product useless, the plaintiffs allege.

“All Class Refrigerators suffer from the same Compressor Defect, which invariably causes the Class Refrigerators to cease cooling and/or freezing food,” the LG refrigerator class action claims. “Therefore, the Compressor Defect renders the Class Refrigerators useless and unfit for their intended purpose of cooling and freezing food.”

Plaintiffs claim that they were forced to pay hundreds of dollars to have the LG refrigerator defect repaired, including parts of labor costs. Additionally, they sustained financial damage from the spoiled food resulting from the alleged defect.

The LG class action also claims that LG is well aware of the widespread nature of the compressor defect. Numerous consumers have left reviews on websites which detail the problem, which the plaintiffs say LG is aware of or should have been aware of.

One review referenced in the LG refrigerator defect class action says “we had our [LG refrigerator] less than 6 months and compressor went out! We are an older couple and had to go without a Fridge for 25 days last August with heat being in the 90’s! My Husband is a disabled Vietnam Vet and we live on his disability pay! LG sucks wish we had known what garbage there products was before we saved up to buy it!”

The plaintiffs seek to represent a Class of consumers who purchased one or more of the LG refrigerator products in question.

Should their primary proposed Class not be certified, they alternatively seek to represent numerous subclasses of consumers in Illinois, California, Minnesota, New Jersey, and Ohio who are protected under their respective state consumer protection laws.

The LG refrigerator class action lawsuit seeks actual, general, special, treble, incidental, statutory, and consequential damages, court costs, and attorneys’ fees.

Plaintiffs are represented by Katrina Carroll, Kyle A. Shamberg, Bruce D. Greenberg, and Susana Cruz Hodge of Lite DePalma Greenberg LLC; and Joseph G. Sauder, Matthew D. Schelkopf, and Joseph B. Kenney of Sauder Schelkopf LLC.

The LG Refrigerator Defect Class Action Lawsuit is Jackson, et al. v. LG Electronics USA Inc., Case No. 1:18-cv-06746, in the U.S. District Court for the Northern District of Illinois.

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212 thoughts onLG Class Action Says a Refrigerator Compressor Defect Spoils Food

  1. debbie pipes says:

    Bought a lg. Frig same thing happen. Add me

  2. Jamie Arenburg says:

    Please add my name, we had the same thing happen with our LG fridge. I tried to get help from LG and they just passed the buck. Had to buy a new fridge.

  3. Frank Haberman says:

    About three years ago, I purchased a 30.9 Cubic Foot LG French 4 Door Fridge. It was defective right out the box and we had to fight nearly a month to have our $5000 unit replaced after non stop writing campaign Best Buy gave in and replaced it. The problem was the Compressor. Just a few days beyond the first year, the second unit Compressor failed and cost nearly $2,000 to fix it. Again, after going after LG and Best Buy, LG agreed to fix it. I can tell you the repair man they sent told me that LG is fully aware of the problem. They said take a look at there production in Canada and you will not find this issue be Canada would not let them get away with it. I went though a living nightmare and will never own a LG product again. After the second repair, I purchase a whole home warranty that cost me more then $500 per year to protect my investment.

  4. Robert Sofia says:

    We went through a nightmare with our LG French door refrigerator. We lost all our food and we cant complain enough about the way LG treated us. Even the service man from LG said these refrigerators have a design defect that the compressor will go bad after 2 or 3 years.
    We would like to be included in the call action against LG.

  5. Jo Love says:

    My compressor on my LG refrig died and I lost all my food. I do I get in on the claim.

  6. Sheri Simon says:

    Help !!!!! Brand New LG French Door and my Freezer is shot! List all my freezer items . Please add me praying for a good outcome!

  7. Natalie says:

    Hopefully getting a new compressor 10/16/2018
    Now if only they can fix my Ice Maker
    Please add me

  8. Angela Heredia says:

    How do I get added? We’ve been without a fridge since 08/23/2018. 5 service calls, over 450.00 in labor(parts under warranty) Bought our refridge 02/2016. 5 times off work without pay to be here for useless service calls. compressor has been replaced, now they’re replacing again. money in food lost x 2…it will work for 3/4 days then stops. we are so frustrated, and get no where with LG, except time lost on the phone

  9. Marlene Burkhart says:

    Please add our name. Faulty compressor, eleven months old. Waiting for repairs. Total food loss. Both seniors making twice daily ice runs. What a nightmare.

  10. Jack Lamb says:

    Add me to the class action. Compressor died and lost all the food in my fridge and freezer.

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