Brigette Honaker  |  June 11, 2018

Category: Consumer News

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Kohl’s must face a class action lawsuit that alleges disabled shoppers in motorized scooters and wheelchairs are unable to navigate the store’s layout, after a federal judge denied the retailer’s motion to dismiss the case.

U.S. District Judge Ronald Guzman found that plaintiff Patricia Thomas’ class action lawsuit was not invalidated by her participation in a dismissed class action filed by the Equal Rights Center.

Additionally, Judge Guzman referenced Kohl’s past arguments which claimed that Thomas’ allegations were different from the Equal Right Center’s lawsuit. The court found that Kohl’s could not change position to benefit themselves in different arguments.

“Here, the Court concludes as a matter of equity that Defendants should not be permitted to take contradictory positions simply because it is expedient for their purposes at a particular point in the litigation,” Judge Guzman stated in his ruling.

Litigation against Kohl’s has argued that the store’s aisles, counters, restrooms, fitting rooms, and parking lots violate the American Disability Act (ADA).

Thomas was originally the named plaintiff in a Kohl’s ADA class action filed by the Equal Rights Center. The proposed Kohl’s class action was filed in 2014 on behalf of Thomas and four other named plaintiffs who were allegedly unable to shop at Kohl’s because of ADA violations.

However, a federal judge denied the plaintiff’s Class certification in 2017 after the group failed the class action numerosity test. The group was only able to reference 12 potential Class Members who couldn’t use motorized scooters in Kohl’s aisles, an amount that was deemed insufficient by the court.

After the Kohl’s class action was dismissed, the Equal Rights Center, Thomas, and other individual plaintiffs filed separate lawsuits, although their claims and arguments were similar.

The plaintiffs requested that the Equal Rights Center’s lawsuit be tried first as a test case, but Kohl’s fought against this request. Kohl’s argued that the center could not sue on behalf of its members and that a test case would give the plaintiffs an unfair second chance at a class action lawsuit.

The Equal Rights Center voluntarily withdrew its complaint afterwards, although the individual plaintiff’s class action lawsuits remained. Kohl’s then filed motions to dismiss the individual lawsuits, arguing that the claims in the suits had already been adjudicated.

Judge Guzman recently stated that Kohl’s cannot argue that the claims have already been litigated since the company previously argued for the severing of suits due to differences in claims.

Counsel for Thomas is encouraged by Judge Guzman’s decision, as this moves the lawsuit closer to trial. “Although the fact that we have to fight at all against Kohl’s to allow persons with disabilities who use wheelchairs and scooters to shop at their stores is baffling,” said plaintiff’s counsel in a statement to Law360. “Why isn’t Ms. Thomas’ money, and the money of other persons with disabilities good at Kohl’s?”

Thomas is represented by Jennifer M. Sender, Tracy E. Stevenson and Andres J. Gallegos of Robbins Salomon & Patt Ltd. and Deepa Goraya and Matthew Handley from the Washington Lawyers Committee for Civil Rights and Urban Affairs.

The Kohl’s ADA Class Action Lawsuit is Thomas v. Kohl’s Corporation, Case No. 1:17-­cv-­05857, in the U.S. District Court for the Northern District of Illinois.

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185 thoughts onKohl’s Can’t Escape Wheelchair Inaccessible Aisles Class Action Lawsuit

  1. Urleane Navarro says:

    I am a stroke victim so I use a scooter to get around it’s hard for me to maneuver the scooter into the dressing rooms and around the isles being a heavyset person it’s hard for me to maneuver through the store

  2. Shirley Price says:

    I broke my leg had to use a wheel chair, couldn’t shop Kohls because there is no room for wheel chairs to move around and I’m a regular Kohls shopper.

  3. Mona Lisa L Maclin says:

    it is horrible being in a wheelchair businesses are not handicap friendly

  4. Irene DelBono says:

    I am not disabled, and I find Kohl’s to be difficult to navigate without knocking clothes off too filled and too close together racks and shelves. You can’t even maneuver a shopping cart through the aisles!

  5. Larry Willoughby says:

    Kohl’s make it very hard for the disabled to shop there

  6. FLORENCE L BARANEK says:

    PLEASE ADD ME TO THE LAWSUIT, I USE A MANUAL BARIATRIC WHEELCHAIR AND AM NOT ABLE TO NAVIGATE KOHL’S NARROW ISLES .I HAVE SEVERE RHEUMATOID ARTHRITIS AND A HEART CONDITION.

  7. Fran Rutz says:

    Please add me to this class action. I have had total knee replacement as well as back surgery and I have a wheel chair and it was very hard for my daughter to push me around Christmas to shop in the Kohl’s store. It’s very embarrassing and aggravating this to happen.

  8. Dee Sti says:

    Is this a federal lawsuit? I would like to join it.

  9. Terry Boucher says:

    I’ve experience this many times at Kohl’s. Especially at Christmas time. I don’t think even walking people have access!

  10. Anita j.Temple says:

    I would also like to shead some light on this matter. I’m disabled also with COPD, and knees, and back problems to go along with everything
    else. I can only use my wheelchair or one of the store scooters to get a
    round inside the store, so with kohl’s not having store inside scooters, not just me only but everyone else in my position has to have there wheel chair, that’s if kohl’s is where they want to shop at. To be fare about the thing kohl’s has a lot of friendly fire out there that needs to be upgraded for the disabled.l

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