Sarah Mirando  |  October 7, 2013

Category: Consumer News

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TurboTax class action settlementA California federal judge has granted final approval to a $6.55 million class action lawsuit settlement resolving claims that Intuit’s free TurboTax edition included exorbitantly high interest rates.

Arkansas residents Tasha and Fredierick Smith filed the TurboTax class action lawsuit in February of last year, claiming that Intuit violates the Truth in Lending Act (TILA) and California business and usury laws. They alleged that the “free” online edition of TurboTax charges illegal and outrageously high fees to consumers who choose to defer their TurboTax fees, opting instead to have the fees deducted from their tax refund.

In their class action lawsuit, the Smiths claim that the TurboTax webpage presents users with a variety of TurboTax products, including the so-called “Free Edition.” However, this edition of the software is not free because it charges $19.95 to file a state tax return. They allege that the “Free Edition” of TurboTax costs nothing unless a user wants to “file, e-file, or print your return,” in which case the user must purchase TurboTax federal and state products.

The plaintiffs claim that they had used TurboTax in 2009, 2010 and 2011. Each time, they deferred the $86.90 fee to use the software, opting to have the amount deducted from their tax refund. Allegedly, Intuit charged them $29.95 to have the fee deducted from their refund, more than 34 percent of the original usage fee. The Smiths claimed that Intuit failed to adequately disclose the fee for the “refund processing service” as a finance charge.

Initially, the plaintiffs argued that the $29.95 should be considered a refund anticipation loan and therefore should be subject to interest rate and finance charge disclosure rules. However, U.S. District Judge Edward J. Davila disagreed and dismissed this claim because TurboTax users never received any money from Intuit. Subsequently, the parties agreed to settle the class action lawsuit. Intuit has denied any wrongdoing but agreed to refund consumers under the terms of the class action settlement.

Earlier this year, Judge Davila granted preliminary approval to the Intuit TurboTax class action settlement. After a fairness hearing was held on September 27, Judge Davila granted final approval to the class action settlement on October 1. Class Members include anyone who used Intuit’s TurboTax online and utilized the “refund processing service” from January 12, 2008 until May 28, 2013. The agreement will incorporate a second class action lawsuit that is currently pending against Intuit in state court.

To be eligible to receive a cash award from the class action settlement, Class Members must submit a valid Claim Form to the Settlement Administrator on or before October 28, 2013.

Detailed instructions on how to file a claim for the TurboTax class action settlement can be found here in our Open Class Action Lawsuits section.

Attorneys for the plaintiffs include Hank Bates of Carney Williams Bates Pulliam & Bowman PLLC; Gillian Wade and Isaac Miller of Milstein Adelman LLP; Richard M. Golomb, Ruben Honik and Kenneth J. Grunfeld of Golomb & Honik PC; and Brian T. Ku and M. Ryan Casey of Ku & Mussman PA.

The TurboTax Class Action Lawsuit Settlement case is Smith v. Intuit Inc., Case No. 12-cv-00222, in the U.S. District Court for the Northern District of California.

UPDATE 1: Some Top Class Actions viewers have reported they received the following update from Heffler Claims Group, the Settlement Administrator for the TurboTax class action settlement: “We are currently in the process of reviewing over 360,000 filed claims. Your patience during this process is appreciated. Checks will be mailed out upon completion of the claims review process.The amount that each claim will receive via the settlement fund has not yet been determined. This determination usually occurs once all claims have been finalized. At this time, we have no set date for fund disbursement, but we are anticipating checks to go out soon after the claims review process is completed. Please feel free to get back to us in the future.” More info: www.turbotaxclassaction.com

UPDATE 2: Payments from the TurboTax class action settlement were mailed the second week of November. Learn more: https://topclassactions.com/lawsuit-settlements/lawsuit-news/43855-turbotax-heel-homeopathic-class-action-settlements-pay/

 

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122 thoughts onJudge Approves TurboTax Class Action Lawsuit Settlement

  1. Mikey says:

    Don’t use turbo tax ever again. I won’t. I hope and pray everyone who works for turbo tax, and their kids get Ebola.

  2. Sonia says:

    This is in response to your message pertaining to Inquiry for Case Status.

    The Settlement Administrator is processing all of the claims that were received. A tentative date for distribution is schedule for October 10, 2014.

    If you have any additional questions, you may contact us in writing at the address found on the website, by e-mail through the contact section of our website at http://www.turbotaxclassaction.com

  3. Tre says:

    We should write the court where the case was settle and then maybe we can get some real answers. I don’t see why they are jerking us around for a few bucks when they received all a million.

  4. Jim says:

    The following message was responded to:

    Date Sent: 9/21/2014 8:10:07 AM
    Name: James

    ————————————————————————

    This is in response to your message pertaining to Inquiry for Case Status.

    The Settlement Administrator is processing all of the claims that were received. The claim payments are estimated to take place in September 2014.

    If you have any additional questions, you may contact us in writing at the address found on the website, by e-mail through the contact section of our website at http://www.turbotaxclassaction.com.

    Sincerely,

    TurboTax Class Action
    Heffler Claims Group

  5. Milford Jackson says:

    Is there a date for the settlement checks to be mailed.

  6. nate says:

    Any new updates on when checks will be mailed to us?

  7. KAY IN MISSOURI says:

    ANY NEW UPDATES YET?

  8. Jim says:

    As of today 6/16/2014 ~ This is in response to your message pertaining to Inquiry for Case Status.

    We are currently in the process of reviewing over 360,000 filed claims. Your patience during this process is appreciated. Checks will be mailed out upon completion of the claims review process. The amount that each claim will receive via the settlement fund has not yet been determined. This determination usually occurs once all claims have been finalized. At this time, we have no set date for fund disbursement, but we are anticipating checks to go out soon after the claims review process is completed. Please feel free to get back to us in the future.

    If you have any additional questions, you may contact us in writing at the address found on the website, by e-mail through the contact section of our website at http://www.turbotaxclassaction.com.

    Sincerely,

    TurboTax Class Action
    Heffler Claims Group

    1. Paul says:

      JUST GOT A CHECK FOR $17.87 cents but my only concern is it does not say what bank the check is from. I do not want to take it to my bank… WHAT BANK IS THE CHECK FROM.
      Paul

  9. Manny Fernandez says:

    I also used Turbo Tax but never heard about the lawsuit. Am I able to be part of the lawsuit? I WAS NEVER CONTACTED ! NOTHING! THANKS! MFJ IN Los Angeles. CA

  10. nate says:

    Anyone heard anything from this settlement as of May

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