Abraham Jewett  |  January 20, 2023

Category: Consumer News

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Close up Hyundai dealership signage.
(Photo Credit: Veja/Shutterstock)

Hyundai BlueLink 3G class action lawsuit overview: 

  • Who: John Tamburo filed a class action lawsuit against Hyundai Motor America and Genesis Motor America LLC. 
  • Why: Tamburo claims Hyundai and Genesis sold vehicles between 2014 and 2020 that were equipped with BlueLink connected services features that stopped working after Verizon discontinued its 3G wireless services at the end of 2022. 
  • Where: The class action lawsuit was filed in Illinois federal court. 

Hyundai and Genesis sold vehicles between 2014 and 2020 that were equipped with BlueLink connected services features that relied on now-defunct 3G technology supplied by Verizon to function, a new class action lawsuit alleges. 

Plaintiff John Tamburo claims Hyundai and Genesis have been aware by 2012 that 3G wireless technology services were planned to be phased out, yet continued selling the cars and “touting the BlueLink feature.” 

Tamburo argues that the BlueLink feature — which included the SOS emergency button and crash reporting — in the vehicles stopped working after Verizon discontinued its 3G wireless service at the end of last year. 

“(Hyundai) and (Genesis) knew or should have known since the inception of the BlueLink feature that 3G would be replaced by later generation 4G and 5G networks,” the Hyundai class action states. 

Tamburo wants to represent a nationwide class and Illinois class of all persons or entities who are a current or former owner and/or lessee of a vehicle equipped with the BlueLink feature and connected services.

BlueLink feature only compatible with 3G services can also ‘not be upgraded,’ class action says

Vehicles equipped with the BlueLink feature were allegedly not just equipped with technology only compatible with 3G services, but also “could not be upgraded or adapted to function with later generation networks,” the Hyundai class action alleges. 

“Despite knowing about 3G’s imminent obsolescence, Defendants equipped their vehicles with a 3G-only telematics system which could not be adapted to use 4G or later networks,” states the Hyundai class action. 

Tamburo claims Hyundai and Genesis are guilty of fraud by concealment, deceptive acts and practices, unjust enrichment, and fraud by misrepresentation. 

Plaintiff is demanding a jury trial and requesting an award of compensatory and punitive damages for himself and all class members. 

Similar class action lawsuits were filed against Ford, Toyota, Volkswagen, Porsche and BMW in 2022 by consumers arguing their vehicles contained 3G telematics systems that have become obsolete with the technology being phased out

Have you purchased a vehicle equipped with a 3G-reliant telematics system? Let us know in the comments. 

The plaintiff is represented by Daniel A. Edelman of Edelman, Combs, Latturner & Goodwin LLC. 

The Hyundai BlueLink 3G class action lawsuit is Tamburo, et al. v. Hyundai Motor America (Corp.), et al., Case No. 1:23-cv-00282, in the U.S. District Court for the Northern District of Illinois.


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137 thoughts onHyundai class action claims BlueLink feature rendered obsolete upon 3G sunset

  1. Penny says:

    Please add me to your list. I bought a 2020 Hyundai Elantra and now I have no bluelink available to use for my vehicle. No other option than paying to install an aftermarket remote starter 500.00!!! What a racket Hyundai has going on!!!

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