Christina Spicer  |  October 27, 2017

Category: Consumer News

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HSNThe Home Shopping Network (HSN), Ingenious Designs, and Joy Mangano were hit with a class action lawsuit alleging their “Made for TV” My Little Steamer products are defective.

Plaintiff Barbara Seldin alleges in her class action lawsuit that the mini steamers are dangerous to users – they leak and can even spew boiling water, melting the plastic housing and causing injuries. The plaintiff claims that HSN and the other defendants knew of the defect, but still marketed the product.

Seldin says she purchased a My Little Steamer in September of 2016 for $15; however, shortly after using the steamer, it allegedly began to leak and spew boiling water and steam.

According to the HSN class action lawsuit, My Little Steamer products spewed hot steam and repeatedly leaked while they were being prepared for a live marketing campaign featuring Joy Mangano and professional models in February of 2016.

“Production employees and models observed gaskets failing and floating inside the water reservoir of the opened products very quickly after the Products were plugged into electrical outlets,” alleges the plaintiff.

The complaint claims that HSN employees and the producer were so concerned about the failure of the products, they notified HSN and Ingenious Designs about the problems and said the steamers should not be sold; however, despite this warning, HSN continued to market the device.

According to the Home Shopping Network lawsuit, the leaking and spewing devices used for the HSN commercial were constantly replaced by new steamers.

“The production staff opened a significant number of [My Little Steamer] Products from sealed boxes that had been delivered to the video location in an effort to find a Product to film that would not leak. Many, if not all, of the Products opened by HSN’s production employees leaked boiling water and spewed hot steam,” alleges the HSN class action lawsuit.

Staff and models were burned during the video segment, but the show sold between 50,000 and 100,000 units, not including products sold through outside platforms, Seldin claims.

HSN maintained copies of video shot of the defective steamers, alleges the plaintiff, but the steamers are described as “No Spitting. No Staining. No Burning. No Worries” on the JoyMangano.com website.

The products include the My Little Steamer and My Little Steamer Mini. The plaintiff seeks to represent a California Class of consumers who purchased My Little Steamer products starting in February 2016. The plaintiff alleges the HSN, Ingenious Designs, and Joy Mangano violated the California Consumer Legal Remedies Act, Business and Professional Code, and false advertising laws.

The plaintiff is seeking restitution and an injunction against the defendants.

Seldin is represented by David C. Parisi and Suzanne Havens Beckman of Parisi & Havens LLP, J. Andrew Meyer of J. Andrew Meyer PA, and Christa L. Collins of Harmon Woods & Parker PA.

The My Little Steamer Class Action Lawsuit is Seldin v. HSN Inc., et al., Case No. 3:17-cv-02183-AJB-MDD, in the U.S. District Court for the Southern District of California.

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112 thoughts onHSN Class Action Lawsuit Says My Little Steamer is Defective

  1. Shirley marsalis says:

    I was notified by hsn about the little steamer, but I threw it away because I kept getting burned by it. I thought I wouldn’t be reimbursed because I no longer had the product. Hsn would have the record that I bought one. Can I still receive my money back?

  2. Francine Brooks says:

    How do I get on this list. I purchased the deluxe set of three steamers from HSN a few years ago. I have been burned by these steamers. Never received a recall notice from HSN. Please email me what ever I need. Thank you.

  3. Brenda Robak says:

    I too have had the water spew out the sides how do I join

  4. Gretchen Arrant says:

    I also bought the my little steamers that spewed . How do I join the class action suit? HSN should have records of all who ordered.

  5. Diane Rugh says:

    I purchased many of these and most of them leaked and left water spots.
    Add me to the Class action.

  6. Diane Hoffman says:

    I received burns and blisters.

  7. NANCY BENNETT says:

    I purchased MY LITTLE STEAMER from HSN and they will have a record of my purchase. MY LITTLE STEAMER kept spewing hot water and I was actually burned a couple of times, but my aloe plant took care of the minor burns. I had to throw away the steamer. I would like my name to be added to the list for the class action suit.

  8. Juanita Calhoun says:

    I have a steamer. I have had it many years but only used it on vacations. Can I still get a refund?

  9. Jeffery Farwell says:

    I own both the large and “my little” steamer from Joy. The spitting issue stopped when I started using filtered water. The minerals and elements in the water was causing it to have build up and spit. It isn’t the first time, however, that HSN sold something and probably knew it was defective. I’ve had to return many things. HSN blocks comments or reviews for 30 days.

  10. Wynnette says:

    How do I join the Lawsuit Mine does the same to late to Send Back I stop buying Joys Pro

    1. alberta carmichael says:

      After I notice that the that the hot water was leaking I threw it in the trash and had already given the other one away.

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