Christina Spicer  |  September 24, 2018

Category: Consumer News

Customers reached a $1.5 million deal with HP ending a class action lawsuit over third party ink cartridges and an allegedly fake error message that would stop consumers from being able to use them.

The HP ink cartridge monopoly class action settlement, if approved, will end claims that the printer company installed firmware, called “dynamic security,” into HP printers that stopped customers from being able to use non-HP ink cartridges.

The class action lawsuit alleged that the use of firmware to force consumers to only use HP ink was illegal. Further, alleged that plaintiffs, the HP firmware allegedly caused the printers to display error messages when non-HP cartridges were installed, making customers think that the cartridges were defective.

Earlier this year, HP asked a federal judge to dismiss the class action lawsuit; however, U.S. District Judge Edward Davila tossed HP’s argument, though some claims were trimmed from the case.

Under the terms of the HP ink cartridge monopoly class action settlement, HP is barred from using the so-called dynamic security program on affected printers. Additionally, Class Members will be able to make a claim for a cash payout from the settlement fund.

“First, the settlement achieves the goal of the litigation by eliminating the threat of forcible printer disablement for all members of the class,” state the plaintiffs’ in the motion for preliminary approval of the settlement agreement.

“Second, just as they would have been able to come forward to claim individual damages had they prevailed on common liability issues at trial, the settlement allows class members who lost money or time because of HP’s printer disablements to make a claim for full recovery of their losses.”

The number of Class Members is estimated to be about 50,000, according to the HP ink cartridge monopoly class action settlement.

“The settlement avoids protracted litigation while delivering all or most of the relief class members could expect to obtain at trial,” notes the plaintiffs’ motion for preliminary approval of the HP ink cartridge monopoly class action settlement.

Class Members will receive a part of a $1.5 million settlement fund under the terms of the HP ink cartridge monopoly class action settlement.

“On the optimistic assumption that 20 percent of these class members make a claim, the average payment per class member would be $150. Had plaintiffs prevailed at trial on the common liability issues, under plaintiffs’ trial plan, individual class members would have been able to submit proof to recover their out-­of­-pocket expenses in proceedings following the class trial,” notes the motion for preliminary approval of the HP ink cartridge monopoly class action settlement.

“While such individual expenses vary, a full set of HP replacement cartridges costs about $100 and a replacement HP printer costs about $150.”

Top Class Actions will post updates to this class action settlement as they become available. For the latest updates, keep checking TopClassActions.com or sign up for our free newsletter. You can also receive notifications when this article is updated by using your free Top Class Actions account and clicking the “Follow Article” button at the top of the post.

The plaintiffs are represented by Daniel C. Girard, Jordan Elias and Elizabeth Kramer of Girard Gibbs LLP, Todd M. Friedman and Adrian R. Bacon of the Law Offices of Todd M. Friedman PC, Joseph R. Saveri, Nicomedes S. Herrera and Kyla J. Gibboney of Joseph Saveri Law Firm Inc., Daniel R. Karon of Karon LLC, and Taylor Bartlett of Heninger Garrison Davis LLC.

The HP Ink Cartridge Monopoly Class Action Lawsuit is In re: HP Printer Firmware Update Litigation, Case No. 5:16-cv-05820-EJD, in the U.S. District Court for the Northern District of California, San Jose Division.

UPDATE: February 2019, the HP OfficeJet printer class action settlement is now open. Click here to file a claim. 

UPDATE 2: On Nov. 26, 2019, our readers started receiving settlement checks from the HP printer firmware resolutionworth as much as $164.20. Congratulations to everyone who filed a claim and got PAID!

We tell you about cash you can claim EVERY WEEK! Sign up for our free newsletter.

905 thoughts onHP Ink Cartridge Monopoly Class Action Lawsuit Settles for $1.5M

  1. Carolyn Seward says:

    I had an HP printer and was not pleased.

  2. Jennifer McElroy says:

    Please add me. I’ve replaced ink cartridges and 2 printers because of this

  3. Patricia Padelford says:

    Have encountered this problem for years with my printer.

  4. Laura Elizabeth Maciejko says:

    add me

  5. Chris Stephenson says:

    Add me. I have an HP printer and this happened to me

  6. Chris Stephenson says:

    Add me. I have an HP printer and this happened to me

    Reply

  7. Ron says:

    Threw out a perfectly good HP printer due to the operating expenses being to high. Wish I kept my canon, refilled many times replaced the head and kept going.

    Got tired with the whole inkjet thing. Purchased a Laser jet pro 200 MFP. It only uses ink when I print. My Inkjet would go empty due to time and with the printers using priming functions to keep the jets unclogged I was going through cartridges when I only printed 30 pages of text every 6 mo.
    The warnings kept popping up on the screen saying that I needed to use a OEM HP ink cart or my printer would break. I had a had a hard time using the computer with never ending warnings. What a load of BS. I repaired printers for years. Seen as many bad OEM units as clones.
    When they started to track S/N of the cartridges that was it for me

  8. J. Henry parker says:

    I had a big to-do with HP over this. Wasted many cartridges. Sign me up for this .

  9. Ashley Galindo says:

    Add me. I have an HP printer and this happened to me

  10. jerry sorensen says:

    HP user— couldnt use non brand cartridges

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