Courtney Jorstad  |  February 25, 2015

Category: Consumer News

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2015 Acura TLX 3.5L SH-AWD ADV at the Orange County InternationaHonda was hit with a class action lawsuit by an Oregon man in a California federal court alleging that 2015 Acura TLX i4 cars are made with defect transmissions, which the automaker hid from its customers.

Plaintiff Roger Kornfein claims in his Acura class action lawsuit filed against the American Honda Motor Company, Inc. that the alleged “defective transmissions cause Class Vehicles to hesitate while shifting gears, shift roughly and noisily, and leaves drivers unable to reliably control their vehicles’ speed.

“In some instances, the defect causes Class Vehicles’ transmissions to act as if they had shifted into neutral, leaving drivers unable to accelerate at all (even when the vehicle is in operation),” Kornfein’s Acura class action lawsuit states.

In addition, the class action lawsuit alleges that “Honda knows about the transmission defect, and is aware that consumers are experiencing shifting and hesitation problems.

“Nevertheless, Honda has not disclosed the defect to current owners and lessees of Class Vehicles, and instead continues to sell vehicles with defective transmissions and promote the transmissions as reliable and smooth-shifting,” Kornfein claim in his Acura defective transmission class action lawsuit.

Kornfein claims that he purchased a brand new 2015 Acura TLX 4i from an Acura dealership in Portland, Oregon in September 2014.

“About two weeks after his purchase, Mr. Kornfein was making a turn through an intersection when the vehicle’s transmission acted as if it had been shifted into neutral: the engine revved but no power was delivered to the wheels and the TLX was unable to accelerate through the turn,” the Acura class action lawsuit states. “Had there been oncoming traffic, this could have easily led to a collision.”

Kornfein claims that since that incident, his Acura TLX continues to have “shifting and hesitation problems on a daily basis,” in which he says that it typically takes one to two seconds for the transmission in his vehicle to fit between gears and if he tried to put more gas on the accelerator, it merely causes the engine to rev up like it would if it were in neutral.

“When decelerating below 20 miles per hour, the transmission intermittently downshifts very suddenly,” he explains in his Acura defective transmission class action lawsuit. “The vehicle also often seems to ride in an inappropriately high gear for its speed.

“When accelerating at low speeds or from a stop, the vehicle often takes one or two seconds to shift into gear, and there is a ‘grab’ that causes the vehicle to feel as though it is jerking forward,” the Oregon man claims.

“When shifting between Park, Drive, and Reverse, it always takes two to three seconds for the transmission to shift after the stick has been moved,” the class action lawsuit states. But “most alarmingly, Mr. Kornfein’s vehicle continues to experience the issue where his vehicle’s transmission acts as if it had slipped into neutral, which occurs at least once a week.”

Kornfein says that he contacted Acura about the problem and was told to take the TLX to his local dealership. However, the technicians were unable to “replicate the issue where the vehicle acted as if it had slipped into neutral.

“Although the technicians could replicate the vehicle’s other issues, they were unable to pull any error codes and declined to perform further diagnostic or repair,” the Acura TLX class action lawsuit claims.

When the Oregon man made more visits to the dealership, he says that the staff there did say that others had complained of the same transmission problems with the TLX “and that there does appear to be a problem with the transmission (as measured by customer feedback).”

However, “Kornfein has followed up with Acura Client Relations, but Honda’s corporate representatives refuse to admit that there is a problem and say that there is no further information available on the matter,” he adds in the Acura class action lawsuit.

Kornfein sent a “pre-litigation notice to Honda,” which was received by the automaker on Jan. 22, 2015. The Oregon man had “asked that Honda notify all current and former owners and lessees of Class Vehicles about the defect and pledge to repair the defect at no cost to TLX drivers.

Honda responded with a letter on Feb. 11, 2015, stating “that the dealership had identified and addressed Mr. Kornfein’s complaints and that there were no reported outstanding issues at this time.”

However, Kornfein says that he still faces driving difficulties and potential safety hazards due to the alleged transmission defect.

Honda’s U.S. headquarters are located in Torrance, California.

The Oregon man is looking to represent a nationwide class and an Oregon class anyone who has purchased or leased a 2015 Acura TLC i4.

Kornfein alleges in his Acura class action lawsuit that Honda has violated the California Consumers Legal Remedies Act,  California’s Unfair Competition Law, Oregon’s Unfair Trade Practices Act, the Magnuson-Moss Warranty Act, and breaches of express and implied warranty.

The plaintiff is represented by Eric H. Gibbs, Dylan Hughes, and Steve Lopez of the Gibbs Law Group LLP.

Attorney information for Honda is not yet available.

The Acura Defective Transmission Class Action Lawsuit is Roger Kornfein v. American Honda Motor Company, Inc., Case No. 2:15-cv-01295, in the U.S. District Court for the Central District of California.

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40 thoughts onHonda Faces Class Action Over Acura TLX Transmission Defect

  1. Kenneth m Gordon says:

    I owned a 2015 TLX used with 56k miles after 3 months I had to replace the transmission bc it just went to neutral on the highway and wouldn’t go back into gear after that.

  2. Angelina says:

    It’s sad we pay all that money I also have a 2015 tlx worse car I ever owned if my life problem after problem after problem after problem ?‍♀️ And they won’t do anything to fix it and out of warranty ??

  3. Yvette Houzell says:

    Good Morning
    I’m not complaining about the V6 I have the 4 cinlinder and it jerks jerks jerks, I HATE THIS CAR. Acura has lost a loyal customer.

  4. Yvette Houzell says:

    I am currently leasing at Acura TLX 2016, and I have been complaining about the vehicle since I’ve had it. Before I had a TSX,loved that car, the performance between the two cars totally different.
    The TLX just jerks jerks jerks to the point, I was slowing down to stop at a light and once the car stopped, It felt like a truck had hit me from the back it was so bad my passenger and I looked out the back window to see if anyone hit us. I HATE THIS CAR, yet Acura wants to finance me a 2020. I think NOT.

  5. Nicolas says:

    Reading the comments and the story details do not match up. Everyone in the comments is complaining about the 9 speed transmission which only comes in the V6 TLX models… Kornfein’s vehicle is a 4 cylinder which only comes with the 8 speed DCT transmission.

    1. Yvette Houzell says:

      Good Morning
      I’m not complaining about the V6 I have the 4 cinlinder and it jerks jerks jerks, I HATE THIS CAR. Acura has lost a loyal customer.

  6. donghang yu says:

    Same here, I own a 2015 Acura TLX. Transmission jerking when decelerate has been my problem ever since I took ownership. First, Second, and third shifting. On my first attempt to Acura TLX Dealership, I was told there is no problem with the transmission, that is how this new 9-speed transmission work. The second time, I took to different Acura Dealership they admit the problem and they did something to the 3rd gear shift and a software update. Now 3rd gear vibrates when shift. I have to slow down or speed to get that vibration off. First and second gear still jerk. Every time I go back and told them about the jerking issue, they said it is fine and they find a new software update. problem was never solved. This issue is really annoying me and frustrated me when driving.

  7. Jeremy Rockett says:

    My mother has a 2015 Acura TLX and was in a severe accident on Friday July 12th. The vehicle didn’t shift to neutral, but rather took off on its own and she couldn’t stop it. She was forced into the way of another car that side swiped her. She’s currently in the hospital with several broken ribs. We’re not the type of people looking to sue a huge auto maker for money we don’t deserve, but when your car puts someone in the hospital? There is going to be suit filed for punitive damages

  8. ACS says:

    My 2015 TLX with the 9 speed tranny does the shift to neutral for several seconds while in a low speed turn. Dealer said put it in sport mode. Still the same problem. Annoying and dangerous. Makes me wonder about Honda…

  9. Brent Golec says:

    My 2015 TLX SH AWD transmission has failed 4 times in the last 12 months. 3 times are documented at the dealership. Per Aucra there is no problem with the car eventhough the same problem keeps occuring. I filed a formal complaint with Acura a few months ago and they have not contacted me. There seems to be the problem with the 9 speed transmission with the MDX, Pilot, and TLX

  10. Kevin McVay says:

    My 2016 TLX started having the same problems described in previous comments on a road trip to Dallas from Memphis. I was able to get to Dallas and a dealer. The first dealer I took it to refused to diagnose the problem and told me to keep driving it. That dealer was David McDavid. They seem like they knew of the problem but wanted to hand me off to another dealer. When I left that dealership the same problem occurred within 10 minutes. I almost had a serious wreck. I was able to get it to Goodson Acura on Lemmons. They’re playing the same game as McDavid. I had to fly back home to Memphis and leave the car because it is unsafe to drive. I don’t know what to do. Acura has really disappointed me.

    1. Orlando alcantara says:

      My 2016 Acura tlx i4 have the same violent jerk after a stop sign Honda is just trying to cover up the fact they sale Acura’s with transmission problem and they know about it this is just going to continue because just like us is a lot of people out there experience the same problem with this vehicles

    2. Nicolas says:

      Reading the comments and the story details do not match up. Everyone in the comments is complaining about the 9 speed transmission which only comes in the V6 TLX models… Kornfein’s vehicle is a 4 cylinder which only comes with the 8 speed DCT transmission.

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