Courtney Jorstad  |  February 25, 2015

Category: Consumer News

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garcinia-cambogiaWeight loss supplement maker Healthy Choice Labs, LLC was hit with a class action lawsuit by an Oregon woman, alleging that after signing up for a free trial she was unwittingly charged a monthly fee for repeated shipments of Garcinia Cambogia.

Plaintiff Kassie Merritt says that she gave Healthy Choice Labs her credit card information to cover the $5.00 shipping and handling fees of the “free trial” bottle of Garcinia Cambogia offer she wanted to take advantage of.

“Unfortunately, Defendants don’t clearly or conspicuously disclose that once consumers provide Defendants with their payment information (to purportedly pay for the costs of shipping and handling), Defendants enroll them in a recurring monthly club and then place substantial monthly charges on their accounts without disclosing — in any readily recognizable fashion — that these charges will be imposed,” Merritt says in her deceptive marketing class action lawsuit.

The Oregon woman believes that thousands of Healthy Choice customers have been deceived by the Garcinia Cambodia free trial offer.

Merritt alleges that Healthy Choice, along with the other defendants in the class action lawsuit — Yavone LLC and Global Pro System, Inc. — are engaging “in a far-reaching scheme to defraud consumers into purchasing their supplement.”

According to the Garcinia Cambogia class action lawsuit, she and other potential class members are first deceived by “targeted online advertisements and their affiliate websites that are designed to look like consumer reviews, blogs, and articles recommending” the weight loss supplement.

Merritt alleges that Healthy Choice and the other defendants “designed numerous review websites that purport to be written by consumers satisfied with Defendant’s Garcinia Cambogia products. Unbeknownst to the readers, though, the reviews are not actually ‘unbiased’ or real reviews of Defendants’ product, rather they are merely advertisements designed by one of Defendants’ affiliate marketers.”

“However, these websites are actually fabricated advertisements designed to direct consumers to Defendants’ website where consumers are strongly encouraged to sign up for an introductory free trial,” Merritt says in her deceptive marketing class action lawsuit.

In addition, the defendants also use the name and image of Dr. Mehmet Oz of “The Dr. Oz Show” to tout their product, knowing that Dr. Oz’s health and medical advice is widely respected. However, he was also criticized during a Senate hearing in June 2014 for deceiving customers over “weight-loss aids” on his TV show.

According to Merritt, Healthy Choice was helped by this so-called “The Dr. Oz Effect.”

“Once a consumer was directed to any of Defendants’ websites, they were greeted with statements, graphics and claims — including references to The Dr. Oz Show — designed to convince them to sign up for a ‘free trial’ bottle of Defendants’ products,” the Garcinia Cambogia class action lawsuit claims.

Merritt claims that when she made the shipping and handling payment on the Healthy Choice website that there were no “terms and conditions” or “asterisks or other notations next to the total price directing the consumer to review any further terms or otherwise indicate that this wasn’t the total price to be charged.”

All she was asked for was her name, address, email address, phone number and payment information, she says in her class action lawsuit.

Healthy Choice allegedly placed the disclosure information below the payment information “in a final effort to discourage any consumer from seeing or reading a price disclosure.”

Such practices are prohibited by the Federal Trade Commission, which has stated that “disclosures should be placed as close as possible to the claim they qualify. Advertisers should keep in mind that having to scroll increases the risk that consumers will miss a disclosure,” Merritt cites in her class action lawsuit.

Merritt is looking to represent a nationwide class and a subclass — one for customers who “submitted payment information for Simply Garcinia Cambogia and who were charged monies beyond the listed shipping and handling fee.” The subclass is for “all persons in the class who had monies debited from their bank account beyond the listed shipping and handling fee.”

Merritt is charging Healthy Choice with violating Oregon’s Unlawful Trade Practice Act, fraud in the inducement, fraud by omission, breach of contract, and violating the Electronic Funds Transfer Act.

The plaintiffs is represented by Darian A. Stanford and R. Hunter Bitner of Slinde Nelson Stanford.

There is no attorney information available for the defendants at this time.

The Garcinia Cambogia Deceptive Marketing Class Action Lawsuit is Kassie Merritt v. Yavone LLC et al. in the U.S. District Court of the District of Oregon, Eugene Division.

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19 thoughts onGarcinia Cambogia Maker Hit With Deceptive Marketing Class Action

  1. Rose Dexter says:

    I ordered the 14 day FREE TRIAL and was charged the full amount, I had called and canceled the order so they wouldn’t send me anymore the same day be cause they kept putting other things up and I was charged for Raspberry Keytone I called them and said I got this by accident and to also cancel the other orders even before the 15 days were up so I wouldnt have to worry about it.They sent me a 30 day supply instead of 14. If they sent it and I didn’t order it then how am I responsible for the payment….When the bank called and said I had been charged 89.97 was it right I said no and called the company at 8773393227 they wouldn’t stop the money from being taken out and said they would only give me 30% back I threw a fit and they then said 50% was all they would do I kept telling them I wanted all my money and they then said if I would send the pills back they then would refund the whole amount in 2 weeks I said why should I have to wait for 2 weeks when I had told then to cancel the order…..They only got worse and I told them I would join a class action Lawsuit against this product and talk to my bank again about Fraud my bank said there wasn’t fraud if I gave them my CC# and I could only do a Merchant dispute to maybe get my money back. And that could take a while..if then….Can you help me these companies shouldn’t be allowed to do this to people …If something is free then it should be free and when you call and cancel they should cancel it or be sued WELL I want to sue them now! Can you help me Please….I want to SUE them for putting me through this..an taking my money….

  2. Kari says:

    The same has happened to me found out today they have take. 87.50 out of my acct 3 times this month. How do I sign up for this suit and what do I do to stop them from taking it again?

  3. Cynthia says:

    I have just had this experience with them stating that the terms & conditions were clearly stated when I agreed to the 14 day free trial. As an avid consumer who counts her pennies I read EVERYTHING!! There was no disclaimer nor was there anything that stated the full cost of the products would be $79.20 or $78.50 & that to cancel and return the product institutes a return processing fee of $17 & $18. When I asked to speak to a supervisor she told me they are only a 3rd party call center & the warehouse charges the return processing fee & they do not accept phone calls. All of the return fees are not refundable. So if there is any way to join this class action law suit please contact me.

  4. brittany says:

    Yup over 250 in bank charges due to them It screwed up everything. Had no Iidea, and to top this all off used the product once first time and im actually allergic to it. Hives, but apparently its something that cant be returned. If there is a class action suit u will definitely want to sign up for this. Im so so upset.

  5. Mia Banks says:

    False product & business practices.

  6. Corrine Delahunty says:

    This same scam happened to me as well, fortunately my bank blocked my account within 24 hours and let me know they were sending me a new card! The bank caught them before I was eve charged so glad for that one pro since otherwise Bank of America has all cons ;(

  7. Betty McCutcheon says:

    the same thing happened to me with this product they get your information then bill your card in a few days plus send more pills I think I still have some of mine left

  8. KERRY says:

    I had this same thing happen to me and when I called about them giving me my refund back they refused to give me one as well as they charged my card with another monthly fee and issued out more pills without me asking them to do that. So how can I join this lawsuit.

  9. Pat says:

    I also am a victim of this scam. On top of it the product doesn’t work!!!

  10. Lisa says:

    I have had this same occurrence with the product called SILK. I will follow this and hopefully we can do this with them as well.

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