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EarthLink Class Action Settlement Reached
By Sarah Pierce
A proposed settlement has finally been reached in the 5-year-old class action lawsuit against EarthLink. The lawsuit accuses the Internet service provider of unlawfully charging early termination fees (including moving fees) in an attempt to either collect improper penalties or to wrongfully deter customers from seeking alternative Internet service providers.
As part of the class action settlement, EarthLink will change its practices and policies regarding early termination fees (ETF) and moving fees. It will also pay eligible claimants a cash refund of one-half of their ETF or moving fees, up to $75.
If you are a current or former subscriber of EarthLink, and you paid EarthLink an ETF or moving fee, you may be eligible to receive benefits from the proposed class action settlement. Visit https://earthlinkearlyterminationfee.com for more information.
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Updated March 30th, 2010
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8 thoughts onEarthLink Class Action Settlement Reached
I agree
I think its time for another class action lawsuit. They’re continuing to use these deceptive ways to collect money.
I agree
This company is the most incompetent service I have ever encountered. They lie, steal $ and have the customer service skills of a rotten stick. I am in process with an atty to start a class action lawsuit about monies lost from service, fraudulent charges and violation of two federal laws. The people leading this thieving organization are absolutely despicable. They hide behind their untrained reps who are trained ONLY in lies & steal money.
EarthLink charged a cancellation fee to My fiancé’s card. And I tried to explain the account was in my name and I had they did not have permission to charge his card for a bill I am responsible for. And they needed reimburse his account and one of the representatives was literally laughing. We even tried to call Corperate.
How do I use EarthLink they will not realease my line for at&t to hook up my internet after taking my money and refusing to give me service
I canceled earthlink and for over a year they kept taking their fee. I called them numerous times and they did nothing to stop the automatic withdrawal.Do you have any suits against EARTHLINK for that?TERESA LUEKER
website address is not able to open from Safari?
Plus Settlement Claims Administrator c/o Rust Consulting is not responding.
I filed all paperwork in timely manner.
What is the status?