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A class action lawsuit filed against Diamond Resorts International Club Inc. claims the timeshare company made several misrepresentations when selling timeshares to California consumers.
“The terms contained within the timeshare contract are completely different from the terms offered and promised during the timeshare presentation,” the complaint asserts.
Plaintiffs Matt and Janet Finazzo state that they are residents of California who were owners of a “Monarch” timeshare.
In April of 2014, they attended a Diamond Resorts gathering labeled as an “owner’s update” meeting, but the plaintiffs say it was actually a high-pressure sales presentation for a different “Life Vacations” timeshare.
The Finazzos claim that at that sales pitch they were told: 1) this new timeshare was an investment; 2) it was tax deductible; 3) it could be sold for a profit later; 4) it could be rented to earn more income; 5) they could refinance at a lower rate with any financial institution; and 6) the sales agents would be willing to act as their personal representatives and help rent the timeshare.
The class action contends that each of those representations was false and misleading. In actuality, the Finazzos say they were pressured into trading their existing Monarch timeshare for the Life Vacations, which they claim lost them approximately $20,000.
After the sale, the Finazzos discovered that they had less time at their timeshare than Diamond Resorts promised at the meeting.
Based on all of these misrepresentations, the Finazzos allege that “[s]hortly after being pressured into the deal, Plaintiffs expressed to Defendant a desire to cancel the contract before incurring further damages.”
According to the complaint, Diamond Resorts told the Finazzos that since they did not sign a document required by the federal Truth in Lending Act (TILA), that the sale was void and they would not incur any additional charges.
Again, the class action states that Diamond Resorts was deceptive, and the Finazzos continued to be billed almost $26,000.
The Diamond Resorts timeshare deceptive marketing class action lawsuit alleges that these “hard sell” tactics are common practice by Diamond Resorts representatives.
In addition, the complaint argues that Diamond Resorts controls or trains sales representatives to make such false statements, because Diamond Resorts profits from those timeshare sales.
The class action asserts that these misrepresentations are “untrue or misleading” statements, and are “unfair” business tactics in violation of California consumer protection laws.
The lawsuit requests certification of a Class of “[a]ll persons in California that entered into a timeshare contract with Defendant after Defendant failed to satisfy TILA requirements and/or made misrepresentations as to the nature of its timeshares.”
The class action seeks restitution for all potential Class Members, as well as injunctive relief prohibiting the Diamond Resort’s deceptive marketing tactics.
The Finazzos are represented by Todd M. Friedman and Adrian R. Bacon of the Law Offices of Todd M. Friedman, P.C.
The Diamond Resorts Timeshare Deceptive Marketing Class Action Lawsuit is Matt Daniel Finazzo, et al. v. Diamond Resorts International Club Inc., Case No. 5:16-cv-02256, in the U.S. District Court for the Central District of California.
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99 thoughts onDiamond Resorts Class Action: High Pressure Timeshare Sales Deceptive
We would like to be added as well. Many amenities we bought our timeshare for have been removed since becoming a diamond resorts property. We endure tireless push for us to convert our deeded week to points. We’ve been told seeded contracts will be charged far more in annual fees to force us to move to points.
The worst started happening 5 years ago. We specifically bought New Year’s Eve week and paid additional plus had it written on the contract that we own a floating week which includes New Years. Every year for 16 years we have gone there for our anniversary except one during a move. Recently we’ve been harassed and told we own week 1 not New Years. I argue it every year and am told many excuses why we are struggling to get our deeded time. But usually they comply, until December 2017. They refused to budge. We were told under no circumstances could we spend our anniversary there as usual and they were just being nice the past 14 years when it didn’t fit right in the exact Friday to Friday. This year I finally got my page one contract looked at so I can go on our anniversary. However we’ve never been compensated for our time and very important memories lost.
Please add me. We were tirelessly bullied once Diamond Took over ownership of our timeshare. We were told our current points, which were sizable, would not get us any guarantee even if booked 12 months out. We noticed the massive decline in availability and inability to book. Further, our exchange value dropped substantially due to the Diamond take over. We were told unless we spent another $30k, we basically were holding a worthless ownership and unable to exchange into Diamond properties. This goes on and on but we refused to buy more and were then thrown out of the sales office and bullied further.
Sounds exactly like my experience
I would like more information on how we can be added to the class action lawsuit. Our situation is very similar to those posted above.
My significant other and myself have had continuous issue with Diamond since 2019. Misrepresentations and fabrication of info from the sales staff and the latest situation was even worse. It involves Hgv.
Please add us to any and all lawsuits regarding Hilton Grand Vacations and Diamond Resorts International. Contact for any more details. Thank you
I want to be added to this lawsuit. My parents and I were coerced into trading their Monarch timeshare and paid $45,000. The maintenance fee is what killed us. It increased like 150%!!!
Yes, same thing happened to us. We were made to feel like we were making the biggest mistake by not buying into Diamond. The guy just shook his head at us and was upset. Made us feel like we were really missing out. Said the Monarch maintenance dues were going to increase and that availability would decrease. It was totally untrue! Now we pay 3 times the dues!
Diamond Resorts are crooks, but it seems they have legal grounds to do what they do, LIE., cheat and deceive
I have been battling them via the Arizona Attorney Generals office, with no avail. I need a class action help.
Please add me to the law suit they told me I could cancel after 10 days. I bought the timeshare through gold key in Virginia Beach it was a bunch of lies. At the sale pitch. These people are ruining my credit they foreclosed the time share I never used and never made a payment. I still have the contact. They have my down payment.
We were coerced into buying 2500 points we did not want or need and have not used. Not only that, we have found that we have overpaid on loans and assessment/maintenance fees and Diamond refuses to reimburse our money. Can we join?
Can I be added to this class action lawsuit
I’ve been paying for years to nothing. You pay out on top of monthly payments. Weather young or old should not miss lead
Please add me
The case is still moving through the courts and has not yet reached a settlement. Claim forms are usually not made available to consumers until after a court approved settlement is reached. We recommend you sign up for a free account at TopClassActions.com and follow the case. We will update the article with any major case developments or settlement news! Setting up a free account with Top Class Actions will allow you to receive instant updates on ANY article that you ‘Follow’ on our website. A link to creating an account may be found here: https://topclassactions.com/signup/. You can then ‘Follow’ the article above, and get notified immediately when we post updates!
Hello, I’m in Virginia, can I be added?
The case is still moving through the courts and has not yet reached a settlement. Claim forms are usually not made available to consumers until after a court approved settlement is reached. We recommend you sign up for a free account at TopClassActions.com and follow the case. We will update the article with any major case developments or settlement news! Setting up a free account with Top Class Actions will allow you to receive instant updates on ANY article that you ‘Follow’ on our website. A link to creating an account may be found here: https://topclassactions.com/signup/. You can then ‘Follow’ the article above, and get notified immediately when we post updates!
IT IS SO MISS LEADING