Christina Spicer  |  February 28, 2014

Category: Consumer News

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Pocket HoseHome Depot U.S.A. and Telebrands Corp, the maker of the “As Seen On TV” logo, were hit by a class action lawsuit Tuesday alleging that they sold a line of defective expandable garden hoses that are prone to breaking.

Lead plaintiff Michael Klemballa alleges in the class action lawsuit that the “Pocket Hose” and “Mini Max Hose” products sold by the companies are not “strong enough for any job,” as advertised.

The Pocket Hose and Mini Max Hose are expandable garden hoses first introduced through TV infomercials by Telebrands in August 2012 and later displayed and sold in Home Depot stores. The hoses come in various lengths and retail between $12.99 and $42.99 depending on length. A number of national chains display and sell the hoses using Telebrand’s marketing logo, “As Seen On TV.”

Klemballa filed the Pocket Hose class action lawsuit on Feb. 25, alleging the 50′ Pocket Hose he bought from Home Depot for $19.98 in June 2013 burst within a month and a half of purchase. He claims that he relied on statements made by Telebrand during an infomercial that the hose was “a rugged and durable garden hose that was strong enough for any job.”

Klemballa points to claims made by the manufacturer in infomercials that “the Pocket Hose is ‘strong enough to pull [a] 5,000 pound SUV,'” and “that the Pocket Hose product is made utilizing ‘heavy duty fire hose construction,'” as well as statements touting “Pocket Hose’s expandable accordion design that helps it grow long and strong enough for any job.”

Klemballa also alleges that national retailers, including Home Depot, Sears and Walgreens, utilized the same promotional materials on their websites and in their displays. The class action lawsuit further claims that thousands of others have had similar problems with their Pocket Hose by complaints are found on message board and consumer review websites.

In sum, Klemballa states in his proposed class action lawsuit “the claims that Pocket Hose is ‘durable,’ ‘made of heavy duty fire hose construction’ and ‘strong enough for any job,’ are false and misleading” and that “[u]sing Pocket Hose in the exact manner as advertised causes the device to leak or burst, rendering it useless and unsuitable for the ordinary purposes for which they were advertised, marketed and sold.”

Klemballa alleges that Telebrands and Home Depot’s advertising, marketing and selling Pocket Hoses affected potentially millions of individuals who purchased the Pocket Hose based on promises made by Telebrand and Home Depot both in the United States and in New York in particular and harmed those individuals when the Pocket Hoses they bought burst or were damaged when used normally. Klemballa’s legal allegations include violations of the Magnuson-Moss Act, breach of warranty, breach of implied warranty of merchantibility, unjust enrichment, false and misleading claims, misrepresentation, fraud and unlawful business practices, and violations of New York’s General Business Law.

The lead plaintiff, Michael Klemballa, is represented by James E. Cecchi and Lindsey H. Taylor of Carella Bryne Cecchi Olstein Brody & Agnello PC and by Antonio Vozzolo and Courtney E. Maccarone of Faruqi and Fariqi LLP.

The Defective Pocket Hose Class Action Lawsuit is Klemballa v. Telebrands Corp. and Home Depot U.S.A. Inc., in the U.S. District Court for the District of New Jersey.

UPDATE 1: Telebrands has agreed to a class action settlement that will provide cash benefits to consumers who purchased Pocket Hose products between Nov. 6, 2009 and Jan. 30, 2014. For detailed claim filing instructions, click here.

UPDATE 2: Payments from the Pocket Hose class action settlement appear to have been mailed in early May 2015. Several viewers have reported to Top Class Actions that they received checks worth $6 from the Pocket Hose settlement on or around May 11. There is no update on the Settlement Administrator site at this time confirming this.

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133 thoughts onDefective Pocket Hose Class Action Lawsuit Hits Home Depot, Telebrands

  1. John Siemasko says:

    My 50 ft pocket hose burst . Where can I get help???

    1. jeffrey taylor says:

      my 75 ft hose just burst what’s my recourse

    2. Janet drach says:

      My 50 foot hose burst. My address is. Janet drach 163 Woodside Ave west Harrison ny. 10604

  2. CAROLYN PRITT says:

    I had a pocket hose that exploded and water went everywhere. Got another one and it leaks where it hooks onto the faucet. Need a washer/gasket but unable to find one that fits.

  3. Rudy cutrera says:

    Purchased the pocket hose 75 ft ,& not even a year old & it burst ,Walgreen
    Only has 30 day return,how can I get 29.88 back what a rip Rudy Cutrera
    alpinevinn@yahoo.com help

  4. Jacque says:

    I bought the newer one and it blew where it connected to water line. 6/28/17 Bummer as I really liked this type of hose as it is easy to handle and by coiling up afterwards is great to store.
    I’m out 30$ bought at Home Depot.

    1. liz says:

      I think home depot would replace..Try to return to them….I have never had trouble with them….Good luck

  5. Katerina says:

    I bought 2 pocket hose the green ones and in a couple of months both start to lick and I payed $19.99 for each.The people on tv lie to every one that the hose is strong that is a big lie

  6. Worker00 says:

    Mine were stored in an outdoor shed. With the heat and humidity, and freezing Nebraska winters, I just don’t think they can withstand the elements. I know I had to move one hose, they stiffen-up in wintertime, to get to the snowblower. I wouldn’t be surprised if the inner tubing cracked on that one then.

  7. Kristen says:

    Hate to be a naysayer, but… I got one two years ago because my neighbor had one and she loved it. Admittedly, hers only lasted a year or so, but for $12 and not having to roll it back up constantly… She used it in her barn to fill the horses’ water buckets. I used mine in my garden, hooked up to soaker lines. Neither were left out in the sun or weather (I figured since it had elastic in it, that would be sensitive to temp changes and light). Mine is still currently going, and I’ve really loved using it rotating through garden rows, because I’m not constantly fighting dragging it across my plants like with traditional hoses. Granted, I had not seen the infomercials or heard claims about them, just saw that they were light-weight and easy to move around. I noted that they appeared “cheap made” and made my decision to buy accordingly. It may not have lived up to infomercial claims, which is really what this suit is about, but I did feel I got my money’s worth and would gladly buy another for the job I used it for, as has said my neighbor.

  8. G. says:

    I agfree with the other people. I have purchased 3 of these hoses, I kept them out of the sun,out of the heat, except when in use. THEY ARE WORTHLESS..I am out @ $90.00 for this great idea which is still waiting to be engineered properly.

  9. Dan Gill says:

    I bought two one burst need to know where I can join lawsuit

  10. millie says:

    We just purchased two of them a month ago; only used them each a couple of times; no problems yet. However, I am concerned about injuries; has anyone been injured from these; my sister in law just had one explode and she thought she was shot by someone and was very scared.

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