Consumer Challenges Credit One Bank Robocalls in New TCPA Lawsuit

Plaintiff Michael W. has initiated a lawsuit due to alleged Credit One Bank robocalls that he argues violated the TCPA.

The Credit One Bank robocalls lawsuit says that Credit One has illegally contacted Michael W’s cellular phone in an effort to collect an alleged debt from him. The plaintiff seeks statutory damages, injunctive relief, actual damages, and attorney’s costs and fees in line with all applicable statutes.

As explained in the Credit One Bank robocalls lawsuit, the TCPA prohibits people from making a call using an artificial or pre-recorded voice or an automatic telephone dialing system.

The Credit One Bank robocalls lawsuit also says that the defendants are responsible for violating the FCCPA, which prevents people or debt collectors from engaging in deceptive, abusive or unfair collection practices.

Robocall Complaints

Michael’s lawsuit says that the defendant, Credit One Bank, repeatedly contacted him in an effort to collect a debt using an automatic telephone dialing system. He says that when answering the phone, he would be greeted by a machine operated voice message or a noticeable period of silence while the auto dialing system attempted to connect him to a live telephone employee.

The Credit One Bank robocalls lawsuit says that these phone communications came from numerous different numbers, stretching across multiple days and months. As explained in the Credit One Bank complaint, the plaintiff was contacted on at least six different occasions in January using an automatic telephone dialing system.

Michael’s TCPA lawsuit, like other autodialer complaints, says that the plaintiff was damaged by these unlawful calls and had his privacy violated. Michael argues in this Credit One Bank robocalls lawsuit that the actions of contacting a consumer regularly and continuously, multiple times a day could constitute harassment and violation of existing laws.

Receiving Robocalls

Signs that you might have been contacted by an autodialer can include receiving numerous calls from the same or from a few different numbers around the same time each day, picking up the phone and hearing a pause or silence before your call is connected to a person, or hearing a pre-recorded message when you do answer the call.

If you notice that you have been contacted by anyone in this capacity, begin to keep a record of when the calls came, the number from which you received them, and what made you think the call is in violation of the TCPA. If you do reach any people on those calls and report your concerns, make note of this, too.

If you or someone you know has been subjected to Credit One Bank robocalls or other phone calls from a debt collector or business using an automatic telephone dialing system, this company could be in violation of existing laws such as the TCPA. You may benefit from consulting with a knowledgeable attorney about your rights.

Michael’s Credit One Bank Robocalls Lawsuit is Case No. 0:18-CV-62130-DPG, filed in the United States District Court for the Southern District of Florida.

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If you were contacted on your cell phone by a company via an unsolicited text message (text spam) or prerecorded voice message (robocall), you may be eligible for compensation under the Telephone Consumer Protection Act.

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