Conduent class action settlement overview:
- Who: About 62 million people who were notified that their personal information may have been affected by the Conduent data breach could be eligible for benefits.
- Why: Plaintiffs allege Conduent failed to adequately protect sensitive personal and health information and delayed notifying affected individuals about the breach.
- Where: The proposed class action settlement is pending approval in New Jersey federal court.
- How to file a claim: Claim-filing instructions are not yet available. Sign up for our free newsletter to receive updates when details are announced. In the meantime, browse our list of open settlements to find other claims you may qualify for.
Conduent Business Services has agreed to an $80 million proposed class action settlement resolving claims related to a data breach that allegedly exposed the personal information of about 62 million people.
The plaintiffs filed a motion seeking preliminary approval of the agreement. The class action settlement is not yet final, and the court must approve it before benefits can be distributed.
The proposed settlement would provide up to $3,500 for class members who document losses related to fraud or identity theft stemming from the data breach. Certain class members may also qualify for a pro rata cash payment.
The agreement also provides free credit monitoring or medical data monitoring to all settlement class members. Eligible class members will not need to submit a claim to receive monitoring benefits. Access codes are expected to be provided automatically.
However, cash benefits will require a valid claim. Class members seeking reimbursement for losses must provide supporting documentation.
A settlement website and claim form are expected to become available once the notice process begins. The proposed deadline to file a claim is 75 days after the notice process starts.
The agreement also calls for Conduent to make ongoing cybersecurity enhancements.
Conduent allegedly delayed disclosing data breach for months
According to several class action lawsuits filed against Conduent, the company’s negligence allowed unauthorized access to its IT network from October 2024 until the data breach was detected in January 2025. Conduent allegedly waited nine months to publicly disclose the incident, finally issuing notices on Oct. 24, 2025.
The exposed information reportedly included names, Social Security numbers, dates of birth and medical and health insurance information. Plaintiffs alleged Conduent and other defendants failed to implement reasonable cybersecurity measures and did not provide timely notice to affected individuals.
The proposed nationwide settlement includes all individuals who received notification that their information may have been affected in the data breach. The settlement includes two subclasses covering approximately 40 million and 22 million people, respectively, based on how their information was stored and how accessible it was to third parties.
What do you think about the proposed $80 million Conduent data breach settlement? Let us know in the comments.
The plaintiffs are represented by James E. Cecchi of Carella Byrne Cecchi Brody & Agnello P.C. and Jeff Ostrow of Kopelowitz Ostrow P.A.
The Conduent consolidated class action litigation is In re: Conduent Business Services Data Breach Litigation, Case No. 2:25-cv-16953, in the U.S. District Court for the District of New Jersey.
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