Top Class Actions’s website and social media posts use affiliate links. If you make a purchase using such links, we may receive a commission, but it will not result in any additional charges to you. Please review our Affiliate Link Disclosure for more information.
AT&T Reward Cards Class Action Lawsuit Overview:
- Who: A Florida consumer has lodged a class action against AT&T, Inc.
- Why: The plaintiff says that Dallas-based AT&T offered pre-paid Visa gift cards worth hundreds of dollars to consumers who switched, but then either failed to send the cards or sent nearly expired ones that the company refused to replace.
- Where: The lawsuit was filed in Texas federal court.
A Florida man accuses AT&T of offering Reward Cards worth up to $400 to consumers who switch to its services, but then never sending the cards or sending them so close to their expiration date that they become unusable in a class action lawsuit filed Wednesday.
Lead plaintiff Steven Palumbo wants to represent other consumers who switched services because they were offered AT&T Reward Cards, according to the complaint lodged in Texas federal court. He accuses AT&T of failing to disclose the restrictions related to the Reward Cards and refusing to honor or replace cards that expire due to those restrictions.
Palumbo says that he was lured into a more expensive “bundled” TV and telecommunications package because the offer included $200 in AT&T Reward Cards. Unbeknownst to him, his card would not arrive for more than seven months — far past the 150-day expiration date on the Visa gift card.
AT&T Reward Cards Sent Late or Not At All
“AT&T delays sending Reward Cards to new customers,” alleges the class action lawsuit.
“Rather than sending the card to new customers immediately after they contract and pay for their new AT&T services, AT&T either never sends the Reward Card or delays sending it such that new customer recipients don’t receive it until near or after the card’s short 150-day expiry period.”
Use of AT&T Reward Cards Restricted
AT&T Reward Cards are subject to a number of other restrictions that make it nearly impossible for recipients to use, according to the class action lawsuit.
Palumbo claims that users must take additional steps to activate their AT&T Reward Cards. First, they must keep track of a notification that is often sent to the AT&T Reward Card recipient’s spam folder or thrown out as junk mail.
Recipients must also “activate” their AT&T Reward Cards, facing a whole new host of obstacles, says the plaintiff.
“AT&T further restricts, if not prevents, the full usage of Reward Cards even if they are delivered and activated before the expiry of the 150-day use period,” alleges the class action lawsuit. “When a card recipient spends a threshold amount available on the Reward Card, the card is frozen, and the recipient is blocked from spending the remaining value for an extended period of time.”
Palumbo wants to represent a nationwide Class of consumers who were offered AT&T Reward Cards. He is seeking damages and a court order stopping the allegedly deceptive advertising campaign.
Other major retailers have been accused of offering gift cards that are rendered unusable to recipients. Google is fighting a class action lawsuit alleging its Google Play gift cards are almost impossible to redeem because of the company’s security system. Target was accused of selling Apple iTunes gift cards that can be used by scammers to access money customers put on the cards.
Did you receive one of the nearly expired AT&T Reward Cards? Did you not get your Reward Cards at all? Tell us about it in the comment section below!
The plaintiff is represented by William B. Federman and John Charles Sherwood of Federman & Sherwood, and James M. Evangelista, David J. Worley, Kristi Stahnke McGregor, and Hannah Drosky of Evangelista Worley, LLC.
The AT&T Reward Cards Class Action Lawsuit is Palumbo v. AT&T, Inc., Case No. 3:21-cv-01818-N in the U.S. District Court for the Northern District of Texas, Dallas Division.
Don’t Miss Out!
Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join!
Read About More Class Action Lawsuits & Class Action Settlements:
- Google Says That Lawsuit Claiming Gift Cards Are Too Hard to Redeem Should Be Tossed Out
- Target Sells Scam Apple iTunes Gift Cards, Alleges Class Action Lawsuit
- Video Gamers Waived Rights to Trial, Claims Valve in Plea to Move Steam Antitrust Class Action to Arbitration
- FanDuel To Donate $375K To Gambling Addiction Org, Bar Betting in Class Action Settlement
79 thoughts onAT&T Sent Nearly Expired Reward Cards to New Customers, Alleges Class Action
I have also been one of those promised a Visa gift card on June 11,2021! When I never received it AT&T told me the time period for me to get it had Expired. So, I asked to speak to A Supervisor & was told they would return my card! The Supervisor then told me that it was never put in the computer I would receive a gift card! They’re lie to get business
I was given two visa gc’s from at&t and both were expired before i knew it
Add me
Add me to list Told I would receive $400 card and never got it. I called them and they told me it was too late to get it because I didn’t reach out to them until 2 weeks after the cut off date and now too late but still locked into a two year contract
I bundled & was told I would receive the card, never did. I called & was told the rewards department would call me back.
Add me also was told I would receive and never did call and was told I wasn’t and wouldn’t do any thing
I am one of the people who bundled and was promised the $400.00 card. I actually called about not receiving it. They were supposed to send another because there was enough time to use it. That card never came either. Then there is the replacement phone scam. In order to get a replacement phone at a decent price, they had a deal try DtvStream, and the phone was nearly free my phone bill was to drop $50.00. They got me good. Please add me to the law suit if possible.
Please add me as well, I hoped a class action was already in flight for this BS
Same here. $200 visa gift card promised. Never sent it. Called 800 number and no one answers it. Dead end. Company says “too late to receive it now” when I call to complain. But they want their money every month and lied about the monthly bill amount. They need to be held accountable
Add me please