Michael A. Kakuk  |  April 29, 2016

Category: Consumer News

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Ashley-Furniture-HomeStoreA California class action lawsuit accuses Ashley Furniture Industries Inc. and Ashley Homestores Ltd. of false advertising and fraud. The complaint alleges that Ashley Furniture sells “DuraBlend” furniture without disclosing that it is not made of actual leather.

In addition, the class action claims that the DuraBlend faux leather coating does not stand up to normal wear and tear, and instead easily peels off, revealing a rough, off-white layer underneath.

The class action states that in 2008, Ashley Furniture started using what it called a “blended leather upholstery,” and branded as its DuraBlend upholstery, on some of its furniture. The complaint alleges that “blended” leather is another term for “bonded” leather, which is a “man-made material that incorporates leather scraps and fiber and mimics the appearance of leather.”

Low-quality bonded leather “may suffer flaking of the surface material in as little as a few years,” and the Federal Trade Commissioner recommends that sellers of bonded leather items disclose the percentage of leather the upholstery contains, according to materials cited by the complaint.

The Ashley Furniture DuraBlend class action lawsuit accuses Ashley Furniture of intentionally misleading consumers by calling its DuraBlend upholstery “blended leather” and by making it have as close an appearance to true leather as possible. The complaint states that Ashley Furniture violated California consumer protection and warranty laws by not disclosing the true nature of its upholstery to customers, and by not disclosing the actual percentage of leather in its DuraBlend upholstery, “as required by law.”

Plaintiff Nicholas Razo states that in October of 2013 he spent $2,000 on a sofa and loveseat with DuraBlend upholstery, believing it to be leather furniture. Razo claims that in January of 2014 he discovered that the DuraBlend upholstery “was peeling, causing pieces and particles of the top “leather”-like layer to come off and exposing the underlying material, which was coarse in texture and off-white in color.” Razo states that he contacted both the store and the manufacturer, Ashley Furniture, and they have not corrected the problem.

Similarly, plaintiff Kathleen Koehn states that in April of 2013 she purchased a brown sectional sofa made with DuraBlend upholstery for $650. Koehn claims that the store represented that the sofa was made from “bonded leather,” and she thought it was leather furniture. However, Koehn asserts that in 2014 she discovered the same peeling issue, and within two years the fake leather surface had almost peeled off entirely. Koehn claims that she contacted the store for a refund, and the “salesman declined to provide a refund and told her there was nothing he could do, as this type of furniture was not ‘designed to last’ as much as two years.”

The Ashely Furniture DuraBlend lawsuit seeks to represent a Class of all persons who purchased furniture with DuraBlend upholstery from Ashley Furniture in California on or after Dec. 22, 2011. The class action requests restitution and punitive damages under California consumer protection laws, as well as a court order to stop Ashley Furniture from making false advertisements of its DuraBlend upholstery.

Razo and Koehn are represented by Mike Arias and Mikael H. Stahle of Arias Sanguinetti Stahle & Torrijos LLP.

The Ashley Furniture DuraBlend Class Action Lawsuit is Nicholas Razo, et al., v. Ashley Furniture Industries Inc., et al., Case No. 2:16-cv-2911, in the U.S. District Court for the Central District of California.

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305 thoughts onAshley Furniture Class Action Says ‘Leather’ Falsely Advertised

  1. Amy Oneal says:

    I purchased our java Beckett power sofa and love seat and recliner from a local furniture store Zak’s in Gray TN. This product broke down and peeled with in the 1st 2 years. I had purchased the warranty. However, I was told the warranty did not cover peeling. The recliner broke completely broke. This was one of the worst purchases I have ever made!

  2. jamie thornton says:

    We too have been duped by the Durablend and Ashley Furnitute
    we bought a corner sectional with ottoman paid somewhere in the ball park of $3000 for the peices. By the second year it was peeling and flaking , i reported it to Ashley and was too told it was not covered under our extdnded warrantee. or ynder normal wear and tear policy -after i reported them to BBB They wanted to rebate a % back i could obly use in store instead of replacing my couch! to this day have not made it right.
    Wish i could add a picture its horrible! Ill never buy ashley furniture again.

  3. Janine Blatt says:

    I too bought my furniture at Ashley furniture. It started to look used the second year and they told me that it was not part of my warranty that I bought. I have watched this furniture go from bad to awful. It is the first new furniture I have had since raising my nine children. I live alone and you would think a whole family lived with me. It is awful. I didn’t realize there was such a thing as bonded until today. I did research leather at the time, but that term did not come up on my search. I will be more vigilant next time.

  4. Guillermo Vargas says:

    I bought a sofa and recliner in 2016 and before the year was up the seat cushions began to crack and peel (with hardly any traffic as I live alone and prefer the comforts of my bed for most all sedentary activity). Within the year to follow the backrest on the sofa was the only remaining intact surface of both pieces of furniture.

  5. Chris Robotham says:

    My couches didn’t make it 2 years before it started peeling away. I called to utilize my warranty and was told no. Because my warranty only covered accidental damage. Peeling is not covered.. now I have 2 couches costing my over 4,000 bucks and they look like crap!!

  6. Stacey Mate says:

    My furniture is only two years old and the ‘leather’ dining room chairs are coming apart at the seams and exposing white fiber. The material is clearly not leather. Ashley furniture bought in Cairo, Egypt.

  7. Donna Espinosa says:

    We bought ours 10/18/2018 it the Warnerton and it’s already peeling we paid 2700 for couch and loveseat this is so disappointing what can I do to get it repaired or my money back

    1. Donna Alderete says:

      I also bought the same one in October 2018 and it is peeling

  8. Sherrie Lewis says:

    My son has a couch by Ashley that’s peeling and shedding that faux look . Is there a place to sign to get reimbursed?

  9. Deborah glover says:

    My couch also peeled.
    Can I join the class action?

  10. Kara Brooks says:

    I purchased furniture from Ashley Furniture and also noticed peeling of furniture. What can I do to get my money back.

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