Apple class action alleges company fails to deliver promised the cloud storage capacity

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Apple cloud storage class action lawsuit overview: 

• Who: Lisa Bodenburg filed a class action lawsuit against Apple Inc. 
• Why: Bodenburg claims Apple does not deliver the promised storage capacity offered to consumers who purchase monthly subscriptions for its iCloud+ service. 
• Where: The class action lawsuit was filed in California federal court. 
• What are my options: Apple customers may be interested in products from Belkin.

Apple failed to deliver the cloud storage capacity promised to consumers who made monthly iCloud subscription payments, a new class action lawsuit alleges. 

Plaintiff Lisa Bodenburg claims Apple delivers 5GB less cloud storage than what is originally promised to iCloud+ subscribers since it allegedly deducts from the amount 5GB of free storage automatically given to all Apple device owners. 

Bodenburg argues Apple iCloud subscribers were under the impression they were purchasing memory storage — sold in 50GB, 200GB or 2TB — that would be in addition to the original 5GB of free storage, rather than including it. 

“In this way, Apple shortchanged all putative class members 5 GB of storage every month of their paid subscriptions,” the Apple class action states. 

Bodenburg wants to represent a nationwide class of consumers who paid for an Apple iCloud subscription from Sept. 1, 2019, or Sept. 1, 2020, depending on the claims.

Apple breached contractual promise with iCloud+ subscribers, class action says

Bodenburg argues Apple breached its contractual promise with its iCloud+ subscribers by allegedly not delivering on what it had promised and advertised to them. 

“Plaintiff, who like all putative class members paid Apple for an iCloud storage subscription for which Apple failed to deliver the promised storage capacity,” the Apple class action states. 

Bodenburg claims Apple is guilty of breach of contract and of violating California’s Unfair Competition Law, False Advertising Law and Consumers Legal Remedies Act. 

In another case involving Apple, a group of consumers who filed a class action lawsuit against Apple in 2014 asked a federal judge in California to grant them class certification last year for claims they were deceived by Apple about the personal storage capacity of its older devices. 

Have you paid for an Apple iCloud subscription? Let us know in the comments. 

The plaintiff is represented by Roy A. Katriel of The Katriel Law Firm PC, and Ralph B. Kalfayan and Ian D. Krupar of The Kalfayan Law Firm APC.

The Apple cloud storage class action lawsuit is Bodenburg v. Apple Inc., Case No. 5:23-cv-04409, in the U.S. District Court for the Northern District of California.

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