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Apple cloud storage class action lawsuit overview:
- Who: Lisa Bodenburg filed a class action lawsuit against Apple Inc.
- Why: Bodenburg claims Apple does not deliver the promised storage capacity offered to consumers who purchase monthly subscriptions for its iCloud+ service.
- Where: The class action lawsuit was filed in California federal court.
- What are my options: Apple customers may be interested in products from Belkin.
Apple failed to deliver the cloud storage capacity promised to consumers who made monthly iCloud subscription payments, a new class action lawsuit alleges.
Plaintiff Lisa Bodenburg claims Apple delivers 5GB less cloud storage than what is originally promised to iCloud+ subscribers since it allegedly deducts from the amount 5GB of free storage automatically given to all Apple device owners.
Bodenburg argues Apple iCloud subscribers were under the impression they were purchasing memory storage — sold in 50GB, 200GB or 2TB — that would be in addition to the original 5GB of free storage, rather than including it.
“In this way, Apple shortchanged all putative class members 5 GB of storage every month of their paid subscriptions,” the Apple class action states.
Bodenburg wants to represent a nationwide class of consumers who paid for an Apple iCloud subscription from Sept. 1, 2019, or Sept. 1, 2020, depending on the claims.
Apple breached contractual promise with iCloud+ subscribers, class action says
Bodenburg argues Apple breached its contractual promise with its iCloud+ subscribers by allegedly not delivering on what it had promised and advertised to them.
“Plaintiff, who like all putative class members paid Apple for an iCloud storage subscription for which Apple failed to deliver the promised storage capacity,” the Apple class action states.
Bodenburg claims Apple is guilty of breach of contract and of violating California’s Unfair Competition Law, False Advertising Law and Consumers Legal Remedies Act.
In another case involving Apple, a group of consumers who filed a class action lawsuit against Apple in 2014 asked a federal judge in California to grant them class certification last year for claims they were deceived by Apple about the personal storage capacity of its older devices.
Have you paid for an Apple iCloud subscription? Let us know in the comments.
The plaintiff is represented by Roy A. Katriel of The Katriel Law Firm PC, and Ralph B. Kalfayan and Ian D. Krupar of The Kalfayan Law Firm APC.
The Apple cloud storage class action lawsuit is Bodenburg v. Apple Inc., Case No. 5:23-cv-04409, in the U.S. District Court for the Northern District of California.
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108 thoughts onApple class action alleges company fails to deliver promised the cloud storage capacity
I would like to be notified of this. I have had iPhones dating back to what the 3G? or Whatever it was called. I’m old now, but I was 16 or so at the time of the release. Currently have two iPhone 14 Pro Max’s and a 15 Pro Max, Apple MacBook Pro 2020 (with a manufacturer defect from the screen) Apple Watch Ultra 2, and iPad Pro.
iCloud did not promise what they stated.
Please Add me,,, constantly storage issues with iPhone even after delete n always telling me I need to purchase additional space for cell and won’t upload until I buy larger storage
Pls add me I’ve been going through this 12 years
Please add me have to for years
please add me I pay for all apple services
Yep I have issues with ICloud storage they delete your photos you have storages if you get locked out your account photos disappear although you back them up they do not send notification that photos will be deleted Im still paying for storage although I store duplicate photo’s elsewhere
I pay for storage each month as the 5 is not enough. I pay and I’m charged twice for this storage. Definitely add me to this list. I would love to be compensated for the extra storage as what they say they give it’s not enough.
I pay for the extra storage every month and I run out of storage. They keep sending me to purchase more storage even though I pay for storage through Apple and I know a lot of people that have the same storage plan as I’m paying and they don’t get you need more storage buy more storage buy more storage that’s all they say, or they won’t be able to download to the iCloud unless I purchase more
I’m always being told I need more storage and I pay monthly for storage. I can’t understand how I’m being charged monthly and never have storage