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Update:
- Two plaintiffs voluntarily dismissed a class action lawsuit against Amazon.com related to its two-day shipping promises.
- Plaintiffs Barbara Brittain and Linda Dial filed the request in federal court in Washington to end the action.
- The plaintiffs claimed Amazon markets Amazon Prime service for expedited delivery within two days, yet members don’t actually receive those orders in that time frame.
- The plaintiffs filed a dismissal notice before Amazon filed either an answer or a motion for summary judgment.
Amazon Prime shipping class action lawsuit overview:
- Who: Two Amazon Prime members are suing Amazon.
- Why: The plaintiffs say the tech giant doesn’t keep its promise to members of delivering products on the same day or within two days of ordering.
- Where: The Amazon Prime shipping class action was filed in a California federal court.
(Nov. 14, 2022)
Amazon misrepresents the benefits of its Amazon Prime paid membership, advertising one-or-two day delivery timeframes that it doesn’t keep to, a new class action lawsuit alleges.
Plaintiffs Barbara Brittain and Linda Dial filed the class action lawsuit against Amazon.com on Nov. 10 in a California federal court, alleging violations of state and federal consumer laws.
According to the lawsuit, when Amazon users become Amazon Prime members, they do so with the understanding that one of the main benefits of membership is faster shipping.
The plaintiffs say Amazon markets the benefits of the paid service as providing expedited delivery, with consumers promised to receive their products within two days.
However, Amazon Prime members allegedly often don’t receive their orders on time.
“Consumers who purchase the Product, and subscribe to the Amazon Prime Membership, are often waiting substantially beyond the same day and more than two days for ordered items,” the plaintiffs state.
Amazon Prime membership costs should be reimbursed, lawsuit states
The lawsuit says Amazon’s “deceptive marketing tactics” play out in two ways.
One is when a package simply doesn’t arrive in time, even though it was advertised as being eligible for same-day or two-day shipping.
The second is when Amazon switches the delivery date midway through the shipment, once the product is already on its way, the complaint states.
The plaintiffs seek to represent California residents who bought items through their Amazon Prime memberships. They are suing under California consumer laws, and for negligent misrepresentation, fraud and unjust enrichment.
The plaintiffs seek certification of the class action, restitution of membership fees, fees, costs and a jury trial.
“Based on the fact that defendant Amazon’s advertising misled plaintiffs and all others like them, plaintiffs bring this class against defendant Amazon to seek reimbursement of the premium them and the class members paid due to defendant Amazon’s false and deceptive representations about the (Amazon Prime membership),” the plaintiffs say.
Meanwhile, Amazon.com has been hit with a class action lawsuit alleging it intentionally makes it hard to cancel Amazon Prime memberships.
Are you an Amazon Prime member? Let us know what you think of these allegations in the comments.
The plaintiffs are represented by Shalini Dogra of Dogra Law Group PC.
The Amazon Prime class action lawsuit is Brittain, et al. v. Amazon.com Inc., et al., Case No. 3:22-cv-01764, in the U.S. District Court for the Southern District of California.
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2,664 thoughts onAmazon class action over 2-day Prime shipping dismissed
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Add me too! I almost never get my orders in the 2 day time frame. It’s often 4-7 days and we have an Amazon warehouse right down the street. I could go pick it up from the warehouse faster myself. Literally should have had a package delivered today by 9pm and now they are saying the 30th! And it’s medicine I need for my son’s stomach. It’s so annoying and frustrating!!
These two women got a settlement for themselves but the rest of us are still screwed???? How do we join a real class action lawsuit for this???? I have an order that has cost me hundred$ now in lost work and 8 days later the Amazon order tracking says its scheduled to arrive 5 days ago LOL…
The class action was dropped after the women were offered a settlement This site sucks
I don’t think that the class action should have been cancelled since it’s still an ongoing issue for myself and millions of others.
I just canceled my membership after complaining about this very thing!! They refunded last years fee but wouldn’t offer a discount for the next year. I live in small town where Amazon trucks do not come. Usps screws up all the time. I shouldn’t pay Amazon fees if they aren’t delivering. Especially since everything takes weeks instead of 2 days.
Add me too! After receiving multiple erroneous ‘payment update required’ messages on the Amazon site, I called customer service two days in a row to ensure my order would arrive on time and two different Amazon reps assured me there was no problem and the order would arrive before Christmas. Today I was informed that the bulk of the order would arrive the week AFTER Christmas, but they won’t refund the money until after Christmas either. Merry Christmas to you too, Jeff Bezos.
I’ve even paid for expedited shipping as a prime member and not only was my order late, it never arrived at all! Three times! Add me
Add me. Every where Amazon automatically renews my Prime, to only deliver my packages a day to a few days late almost every time. I had an order expected today, and just received an email it’s running late. I have canceled orders for not being on time prior.
There should be a law suit, don’t claim to offer a service that you cannot provide. Very rarely do I get my things in 2 days.
Add me please. This was my exact experience nearly every time I ordered.
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