transunion credit report

Those who received a TransUnion credit report that contained inaccurate and potentially harmful financial information may be able to take part in a class action settlement offering an alternative dispute resolution program resulting in payments of up to $2,000.

Consumers alleged in a class action lawsuit that their TransUnion credit reports contained false records of civil judgments and/or tax liens.

Plaintiff Carolyn Clark claimed that after obtaining a copy of her TransUnion credit report, she found that the file stated she had two civil judgements against her as well as a Chapter 7 bankruptcy.

According to the TransUnion class action, information regarding one of the judgments was “incredibly inaccurate” as the case had been appealed and dismissed.

The plaintiff says she experienced actual damages because of this error and a lack of effort on TransUnion to conduct a “timely and reasonable reinvestigation” into her disputes.

Inaccurate credit reports can harm a person’s ability to secure a loan, as well as affect their interest rates they qualify for on loans they do obtain and can even affect employment prospects.

Other harms, also called “adverse actions,” can includes denial of insurance, housing, a lower credit limit, a decrease in credit limit, or an increased insurance rate.

Class Members include those whose TransUnion credit reports were misattributed to another person’s public record.

To participate in the alternative dispute resolution program, Class Members will have to provide information about the misattribution and demonstrate that they suffered harm because of their inaccurate TransUnion credit report, including the name of the company that took adverse action because of the incorrect information.

After a claim is filed, the TransUnion alternative dispute resolution program has 20 days to review the information. Those with a valid claim will receive $1,500.

In addition, Class Members who can establish that they disputed their inaccurate TransUnion credit report can receive an additional $500 under the terms of the class action settlement.

The deadline to file a claim is March 20, 2020.

Who’s Eligible

Class Members include those who “(a) requested and received a copy of your credit report from TransUnion between May 20, 2009 and March 23, 2018 that included a public record (such as a bankruptcy, judgment, or tax lien); or (b) between July 5, 2014 and March 23, 2018 had a credit report communicated by TransUnion to a third party (such as a lender or employer) where the credit report contained a tax lien or civil judgment, and where such lien or judgment was reported inaccurately or did not belong to you.”

Potential Award

$1,500 to $2,000

Proof of Purchase

Class Members must provide identifying information, including their full name, mailing address, date of birth, and the last four digits of their Social Security number.

A description of the public record and the name of the company that took adverse action along with the date of the action must be provided.

Class Members must also provide evidence showing the date of disposition of the reported lien or judgment and also of the adverse action.

Those who also claim that they disputed the inaccurate information on their TransUnion credit report must also provide evidence they disputed, that TransUnion did not resolve the dispute in their favor and that they suffered an adverse action within 60 days of the resolution.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline


Case Name

Clark v. Trans Union LLC, Case No. 3:15-cv-00391 and Anderson v. Trans Union LLC, Case No. 3:16-cv-00558, both in the U.S. District Court for the Eastern District of Virginia

Final Hearing


Settlement Website
Claims Administrator

Anderson v. TransUnion ADR Administrator
c/o Rust Consulting
PO Box 44
Minneapolis, MN 55440-0044

TransUnion Settlement Class Counsel
763 J. Clyde Morris Blvd., Suite 1A
Newport News, VA 23601
1 (844) 718-2692

Class Counsel





Defense Counsel




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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.



  • Felicia R Reddick January 25, 2020

    add me i n

  • Natalie Souza January 24, 2020

    If your on the Equifax class action you shouldn’t have to file a separate claim. Ot sucks they make you resubmit everything

  • Nathaniel Holsey January 21, 2020

    Please add me

  • Adam Wheeler January 18, 2020

    Add me please I’ve had to file multiple disputes for Information on my report that was popping up from before my bankruptcy and are popping up again

  • Sherry Means January 17, 2020

    Please add Mercy

  • dele stevens January 15, 2020

    add me please

  • Nakisha January 15, 2020

    Add Me Please

  • Mary Lou Whalen January 14, 2020

    Finally help after being humiliated due to false info ruined my reputation . and was denied jobs cause if credit report. Some one used my name ss etc and had cc sent to address in differant state . I’ve written letters etc paid a service to ckear up they went out of budiness. Still on my report Midland finac collection garnished my wages i went to court i won byt still torturing me judge ordered ti pay back

  • Barbara Emmons January 10, 2020

    Add me please

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