Brigette Honaker  |  May 22, 2018

Category: Consumer News

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Saks Lord & Taylor data breach worried woman reading a billSunTrust Bank faces a class action lawsuit alleging that they did not sufficiently protect their customers’ information in a data breach discovered by the bank in early 2018.

Plaintiffs Angelica LeRoy, Curtis Smith, and Loretta Smith recently filed a class action lawsuit against SunTrust Bank Inc., alleging that the bank didn’t properly protect and safeguard their personal information, leading to a data breach discovered in February 2018.

In April 2018, SunTrust reportedly announced that an employee had maliciously accessed the confidential information of SunTrust customers. Records of around 1.5 million SunTrust customers were allegedly stolen from the bank’s systems to be sold to criminals.

According to the SunTrust Bank data breach class action, SunTrust’s announcement also included a statement that the bank had discovered the breach in February 2018, two months earlier.

The SunTrust class action lawsuit argues that SunTrust should have disclosed the breach earlier so customers could take steps to protect themselves from a privacy breach.

“Had SunTrust taken seriously its responsibilities to safeguard customers’ [personal information], and adopted security measures recommended by experts in the field, SunTrust would have prevented the former employees’ access to and, ultimately, theft of its customers’ confidential [personal information],” the SunTrust data breach class action states.

Data breaches involving personal information can be seriously damaging for consumers. If an identity thief obtains a consumer’s personal information, there are numerous, detrimental possibilities. An identity thief could use personal information to drain a personal bank account, open fraudulent credit accounts, obtain government benefits, file a fraudulent tax return, and more.

Although many companies will compensate their customers for any financial damages sustained by a breach, victims of identity theft have to spend their own time and money to clear up any fraudulent uses of their information.

The SunTrust class action lawsuit also argues that consumers would have had a better chance of protecting themselves had SunTrust disclosed the breach immediately when it was discovered.

Consumers would have allegedly had the opportunity to place freezes and alerts on their various accounts, contact their other financial institutions, and closely monitor their credit reports for signs of fraudulent acts.

“This time has been lost forever and cannot be recaptured,” the SunTrust Bank data breach class action argues. “In all manners of life in this country, time has constantly been recognized as compensable, for many consumers it is the way they are compensated, and even if retired from the work force, consumers should be free of having to deal with the consequences of a bank’s slippage, as is the case here.”

The plaintiffs seek to represent a nationwide Class of SunTrust customers who had financial accounts with the bank from Jan. 1, 2018 through May 1, 2018. The SunTrust Bank class action seeks Class certification, damages, equitable relief for SunTrust’s actions, court costs, and attorneys’ fees.

The plaintiffs are represented by Adian R. Miller of Morgan & Morgan PA; John Yanchunis and Ryan McGee of Morgan & Morgan Complex Litigation Group.

The SunTrust Data Breach Class Action Lawsuit is LeRoy, et al. v. SunTrust Bank Inc., Case No. 1:18-cv-02200-MHC, in the U.S. District Court for the Northern District of Georgia.

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277 thoughts onSuntrust Bank Class Action Filed over 1.5M Customer Data Breach

  1. Shawna says:

    I am currently getting medical insurance (scam) texts from the Suntrust customer service number and after just now finding out about this previous data breach, I want in on the lawsuit. I had a 401k account through SunTrust (yes I still have all the documents from it) that was cashed out in 2015/2016. I 100% believe the theif got WAY more information from that “data breach” than they’re leading on about! It wasn’t just information from 2018.

  2. CHERYL WILSON says:

    Please add me. I’ve been with SunTrust since 1990. I was not aware of this class action suit. Please advise me of what if anything i need to comply with, should there be a need.

  3. John BENEFIELD says:

    Received notice of suit.Unable to find letter of claim number.Can I still file claim?without notice.

  4. carol barrett says:

    was with sun trust bank over 20 years add me to list thank you

  5. Sabrina Bustos says:

    I was unaware of this breach and I had to change my card around that time frame due to charges not done by me. ADD ME.

  6. R P says:

    Apparently this is not just limited to 2018, I recently (Feb 2019) first time ever transacted with Suntrust’s LightStream division and it seems scammers know their client’s email and possibly other personal info.

  7. Ret. M. says:

    There has been fraudulent charges on my SunTrust account. I’ve also been receiving intrusive and EXCESSIVE robocalls for a year now, not to mention my own phone number has been spoofed. I believe my data was possibly sold because of this. I received the letter about this from SunTrust but was not aware of the class action lawsuit. How do add myself to this? I can’t find anymore information about it. I’ve been banking with them for 2 years.

    1. Catavia Cooper says:

      Create an account with Top Class Settlement. Once you’ve successfully created an account fill out the form provided for the suit in which you seek interest.

  8. Wyetta A Johnson says:

    Add my daughter Arielle and I Wyetta A Johnson, we lost over 5000 and our home and they would not even allow us a return of our overdraft fees. At this time we cannot even access our acct balance on the automated system and they are hiding my business acct funds almost 100000 from us stating it does not exist

    1. Kathryn Blakemore says:

      My name is Kathryn Blakemore: Equity line of credit. I Have been paying for 11 years. And I am at the point where I feel I’m satisfied obligation with them over the past 11 years. I put in thousands and dollars over $50000 There are things on my account I did not do just these charges on me. no mater Their employees make a lot of mistakes with payments. They say that you hadn’t paid your bill. You could have just got through paying a new bill. It’s just the on going mess just a mess and they don’t
      care. They never address or slove anything. My loan matured this year. I had enough in there that covered taxes everything so they went in and gave me a new account number start me all over so they said all that money I paid is lose for interest that is what they decided to do. So they’re taking all the money that I have pay what can it do? not starting me all over again. So I have to start paying for 20 years I want out !!. I certainly am out and who do I talk to? What can I do they accuse me charges that are not me . And you don’t have any say they just do it and change things on their own. It’s been the worst journey of my life. Never take out a home equity line of credit.

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