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LuLaRoe was hit with another class action lawsuit alleging the company sells inferior leggings that rip and tear after only a few uses and the company refuses to refund or replace the defective products.
Lead plaintiff Terri Doran says she purchased several leggings from LuLaRoe only to have them tear and run shortly after their first use. Doran allegedly contacted the company for a replacement, but was told their policy prohibits refunds after the leggings are worn.
According to the LuLaRoe class action, many other consumers have discovered LuLaRoe leggings are defective, so much so that they have a Facebook group with 25,000 members. Additionally, Doran says customer complaints have been “pouring in” to the Better Business Bureau.
LuLaRoe is a billion-dollar foreign corporation incorporated in Wyoming. “LuLaRoe is responsible for the manufacturing, advertising, and selling of its defective leggings in Oregon through its multi-level marketing scheme,” alleges the plaintiff in her complaint.
According to the LuLaRoe class action, “Leggings fit for ordinary use will not fade or develop holes before, during, or soon after their first use by a consumer. But LuLaRoe’s leggings have a materially defective quality and design that causes them to develop holes, tears, rips, and fading before, during, and soon after their first use by a consumer.”
The plaintiff alleges that a customer service representative told her that the process used to soften the material for LuLaRoe leggings makes them weaker and prone to tears.
“Prior to purchase, LuLaRoe provided Terri Doran no warning that its leggings may not be fit for ordinary use, and the leggings LuLaRoe sold Terri Doran had no merchantability disclaimer nor any disclaimer that its leggings were not fit for ordinary use. LuLaRoe failed to give Terri Doran any disclosure that its leggings were materially defective concurrent with the delivery of its leggings. Had Terri Doran known LuLaRoe’s leggings were defective, she would never have purchased them,” argues the plaintiff in her complaint.
“LuLaRoe is highly aware that its leggings are defective, and recklessly continues to manufacture, market, and sell them to Oregon consumers anyway,” alleges the plaintiff in her complaint. Additionally, Doran claims that in the occasional instances LuLaRoe offers credit for purchases, that credit is “worthless” because it can only be used to purchase another pair of “defective” leggings.
A similar LuLaRoe class action lawsuit was filed in California earlier this year. Those plaintiffs alleged in their class action that LuLaRoe leggings are particularly problematic because they develop tears and holes within hours of wearing and are often mis-sized, with adult pairs being small enough for a child or having one leg smaller than the other.
LuLaRoe was also hit with another class action over allegations that the company improperly collects sales tax.
Doran seeks to represent a Class of Oregon consumers who purchased at least one pair of LuLaRoe leggings within the past year. The plaintiff alleges that LuLaRoe is in violation of Oregon state law, as well as in breach of warranty and has received unjust enrichment. According to the class action, LuLaRoe should pull their leggings off the market.
The plaintiff is represented by Michael Fuller and Rex Daines of Olsen Daines PC.
The LuLaRoe Defective Leggings Class Action Lawsuit is Terri Doran v. LLR Inc., in the Circuit Court for the State of Oregon for Multnomah County.
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14 thoughts onLuLaRoe Class Action Says Leggings Develop Holes, Tears, Rips
I need to find out how to get on the civil suit. Please let me know.
Funny! I was told by my consultant. 1. Wash them inside out, so they don’t fade
2. Wear them a couple times. Don’t wash after every wear! Whaaa? 3. Oh it’s ok if they have a few fades, stretches, etc. Again, whaaaa?
Based off the prices, honestly, I’d rather continue to buy my leggings and all at Walmart. They don’t get holes the first time I wash or wear them. My daughter’s has a whole and my consultant that I got them from said. Lulaconsultant: “Oh I can’t replace them. It’s a snag, it won’t turn into a whole. If it does, I give her a new pair.” Wtf? No I want my $ back. “Nope, can’t do” she said.
Don’t with the over process trend!
Where are we supposed to go in order to get added to the lawsuits?
I have several pair and would like to be added to the lawsuit
i have several pair. i would like to get into the class action.
I was considering buying a pair until I saw this class action!
There are A TON of consultants who are going out of business, and are listing their items on Facebook for wholesale. That’s $10.50 plus a few bucks for shipping. I’d buy a pair if you like the pattern. If anything, they are SUPER comfy . Wear my ones with pin holes as PJs. Or high boots in the fall/winter. Anyway, yes LLR is an evil corporation that makes women (and I’ve seen some men, the “LulaBros” as they call themselves) believe that they are going to be able to work part time, make a ton of money, and have SO much more time for their kids and family. Basically, if you want to break even at all, you have to book 2 or 3 parties a week, spend all of your time photographing the clothes, listing, answering questions about whether the leggings were made in China vs Vietnam, invoicing, shipping, and only sleep a few hours per night. I have a few friends who drank the LLR kool-aid and became consultants, lured in by the promise of a better way to help their family financially, while being home at the same time! The LLR “CULT”URE is insane. I know that most of them are still very much in debt, and a few are just getting out now. And these ladies, who were their “LulaSisters” when they first joined the queue (and don’t even get me started on the rate of consultants being onboarded, and LLR denying that there is an oversaturated market, when they went from about 2,000 consultants to 35,000 in a span of one year) are telling them that if they are quitting, then they must just not be hustling, or working hard, or are just bad at sales. I’ve seen a consultant’s upline (the person who recruited them into the cult, and therefore receives a bonus check for every month they sell a certain amount) completely bash them on their Facebook page, so I guess they aren’t the “LulaSisters” they thought they were!
But, you can’t beat $10.50 leggings!!!
On Facebook, there’s a GREAT group called Leave the World, and it’s got a ton of wholesale items. They allow a few (soon to be ex) consultants to post their items every few weeks, so the inventory is constantly changing. I’d go that route if you just want to give the leggings a try!
you can get full refunds now – happiness policy
Only if you know which pair you bought from which Rep and have a receipt…none of which state what you bought. Just generic “legging” description. I love them and buy a lot from different reps. I wouldn’t know what or who I bought from. It should be the company’s problem. THEY make them. The reps don’t.
Join one of the Facebook groups (there are several) where all of the consultantsare going out of business (I think the one I love is called “leave the woe”) and often they will have a consultant who is not going out of business who will accept the defective items, but it is only for credit to their store. But I have 10 pairs out of the 35 or so that I own that have pin holes or are fading, and I’m not buying leggings anymore, just sticking with Amelia and Carly! Unless I find those Paisley skulls or red, black, and white roses at retail, lol.
I wish this was representing PA as well, I have several pairs of leggings the have developed pulls and holes shortly after I put them on. For the price that people pay for them, it’s awful! And their sizes on all the products they sell, not just the leggings, is crazy and completely off!
The sizing is crazy. I think that the reason the leggings get holes (in addition to the reason the home office has given, that they distress the fabric to make it “buttery soft”) is that they are making something that has too broad of size range! I think it’s crazy that they make something that is supposed to fit a woman who is size 0 and that same pair of pants is supposed to fit someone who is a size 10 or 12. That could be a difference of 100 lbs and about 8 inches in the hips! Now how is that fabric supposed to hold up to that? Also, I hate that I’m an XXS in Carly, but XS in Amelia, and then a S in Randy. It’s just crazy! So yeah, sizing is frustrating (not to mention that I haven’t been an XS or S since high school, so the Rand is clearly trying to make women buy clothes because they feel good about being a smaller size.
That should say that the BRAND is trying to make their clothes more attractive to buyers by making them feel like they’re smaller. Almost everything about this company is a little shady.
I have about 7 pairs of leggings and each have holes. I contact the consultant and exchange and that pair also has holes and I’ll do that a few times before giving up and just keeping the pair with holes. I’ll buy from a different consultant and have he same problem. Their leggings are just junk and I will not purchase another pair. They need to no longer sale the leggings!!