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T-Mobile and Experian North America Inc. have been hit with a potential class action lawsuit over allegations that due to substandard security practices, more than 15 million T-Mobile customers had their sensitive data hacked.
Experian states in an FAQ about the incident that it discovered on Sept. 15, 2015 that hackers had accessed T-Mobile data housed on an Experian server. T-Mobile used Experian to conduct credit checks on its customers. As a result, anyone who applied for a T-Mobile prostpaid services or device financing between Sept. 1, 2013 and Sept. 16, 2015 might be affected.
Lead plaintiffs Brendan Moore and Matthew DeVito filed the T-Mobile/Experian data breach class action lawsuit on October 2, claiming that Experian notified T-Mobile about the data hack on or about October 1, and that Experian and T-Mobile were negligent in their duty to protect the confidential information of their customers.
According to the Experian class action lawsuit, personal information including names, addresses, birth dates, Social Security numbers, driver’s licenses numbers and passport numbers were taken in the data breach.
Plaintiffs Moore and DeVito claim that they have already experienced suspicious activity related to the T-Mobile data hack. The class action lawsuit states that the plaintiffs have noticed that fraudulent home loan applications have appeared on their credit reports. The T-Mobile class action lawsuit claims that due to the security breach both the plaintiffs and future Class Members will incur actual damages in an attempt to prevent identity theft.
The T-Mobile data hack class action lawsuit alleges that the cell phone company misled the plaintiffs into believing that their sensitive information would be protected.
The plaintiffs have accused Experian of recklessly violating the Fair Credit Reporting Act, stating that “It was reasonably foreseeable to defendant that its failure to identify, implement, maintain and monitor the proper data security measures, policies, procedures, protocols, and software and hardware systems to safeguard and protect plaintiffs’ and Class Members’ consumer credit information would result in a security lapse, whereby unauthorized third parties would gain access to, and disseminate, plaintiffs’ and class members’ consumer credit information into the public domain for no permissible purpose under FCRA.”
Both Experian and T-Mobile have already offered two free years of credit monitoring and identity restoration services for consumers affected by the breach. Go to www.protectmyID.com/securityincident or call Experian at 866-369-0422 to enroll. Consumers are asked to enroll by April 30, 2016.
According to plaintiffs, however, two years of free credit monitoring is not enough.
The data breach class action lawsuit is seeking injunctive relief that would force Experian to notify all possible victims of the data hack and provide free credit monitoring to all future Class Members for at least the next six years. In addition, the plaintiffs are also requesting that Experian conduct on-going tests and audits in order to improve their security.
This is not the first time Experian has experienced a data hack. In 2012, a security breach attack on an Experian subsidiary exposed the Social Security numbers of 200 million U.S. residents.
Plaintiffs Moore and DeVito filed the T-Mobile class action lawsuit just one day after the cell phone company announced that the data hack had occurred and the private information of their customers used for credit checks had been stolen. The data breach class action lawsuit is seeking more than $5 million in damages from both Experian and T-Mobile to financially compensate potential Class Members.
Once approved, the T-Mobile class action lawsuit will be open to all Class Members who who applied for credit with the phone company between Sept. 1, 2013 and Sept. 16, 2015.
The plaintiffs are represented by Edward Anthony Wallace of Wexler Wallace LLP.
The T-Mobile Data Hack Class Action Lawsuit is Moore, et al. v. Experian North America Inc., et al., Case No. 1:15-cv-08771, in the U.S. District Court for the Northern District of Illinois.
UPDATE: On Nov. 12, 2018, T-Mobile customers and Experian have reached a settlement which requires the credit monitoring company to pay $22 million to exit a data breach class action.
UPDATE 2: January 2019, the Experian data breach class action settlement is now open. Click here to file a claim.
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69 thoughts onT-Mobile, Experian Hit with Data Breach Class Action Lawsuit
When this shit happened my credit score went from over 700 to just above 200 and my credit cards were 2000 dollars above max limit and bank accounts gone. My ss number DL number phone number,gone and just before this i was in between jobs then this my car got stolen i couldnt get my other job because none of my numbers would work for me, i couldnt get unployment i had to move 6 times because i couldnt pay my bills i couldnt get a loan and now i read on here about payouts where’s my PAYOUT?? Just seams like yet another broken pomise to me. Im still having a really hard time yes some things got easyer thanks to Exsperian for some things they did but what about everything else. I was to the point i was really thinking about takin myself out to make it all go away. And i sent in my card ontime and here i sit yet again had to move. And yes i seen lots of loans online that said we will cover you while you wait to get your law suit money… Um no you wont because my credit score??? Yeah here i sit still to this day having trouble with my numbers cant get a loan serveys are a joke and your talking about the payouts that youve sent out..??? Where’s mine??? Or did it get sent to someone else? And lexington they want paid to help me fix my score i cant get help from them because i cant get any kind of help from you. AND I WANNA KNOW WHY????
I have done business with them
how do I join this class action lawsuit? I could go on forever with the things that T-Mobile has done and I have had to put up with from this company for 3 years+. Finally got out of their control, but I know they have done a ton of illegal things including not diss-counting my services when they were not working and holding my phone hostage for days not unlocking it while running me in circles while I was going through surgery and continued doctor’s care after my surgery and leaving me without a phone at all. I’m sure there are a bunch of other things that I’m not aware of, but that’s why I’m here… Any help is greatly appreciated. Thanks
This wouldn’t have applied to you. You wouldn’t have been affected by this event. As stated above by TopClassActions….. …………(((Experian states in an FAQ about the incident that it discovered on Sept. 15, 2015 that hackers had accessed T-Mobile data housed on an Experian server. T-Mobile used Experian to conduct credit checks on its customers. As a result, anyone who applied for a T-Mobile prostpaid services or device financing between Sept. 1, 2013 and Sept. 16, 2015 might be affected.))) ….. This meaning, those new customers signing up for T-Mobile service at that time between said dates, provided their social security numbers along with other personal information to be used for a credit check. During this time is when when the servers were allegedly hacked exposing the information of those customers during said dates. If you’ve been a customer for years.. You luckily weren’t involved in this. Hate to say it, but you’ve likely been a victim ID theft/fraud some other way. With technology now, sky’s the limit. There’s sooo many possible scenarios. I would defiantly figure It out sooner than later.. Because if this isn’t your source, you’ve got a window open somewhere and intruders may be still finding their way in. Hope you get a lid on it. I know it’s an awful and scary things to go through! Good luck!
What do they think#!# just becouse they are million dollars Corp no one will finally take their a.. To court and sue them for all the damages that they have cost us !!! 2 year monitoring my credit for free??? They can take that up their butt. please I can do better job myself then depend on them with my credit . Little too late now. As far as suing them ? Yes there is me and small claims for now then taking them elsewhere! Anyone else with me .!!!??? We need to fight them . we have rights and we are not just little people anymore !!!!
Im with you. Because of them im still in a bad way i didnt even get 2 years of free service i kept saying i get free service credit montering and they still charged me what a joke.And everything this has cost me so far i could get paid 25,000 and i wouldnt beable to fix everything its costs me so far maybe a hundred thousand would fix something i might break about even im still suffing thank you. But hell yes im totally with you..!!!
I have been a mobile for 14 years. Never did i get a letter or anything about this !!! I have all mu gmail accounts taken over can’t close them my mobile bills are modified , I already reported identity theft . t mobile knows what I’m dealing with and never ones they menntioned anything about this to me but I found out thru Facebook.!!!!! I’m taking them down ! I’m tired of their lies and everything they put me thru!
T mobile and experian are bolth to blame get a hold of Emerson Scott llp they are representing me in the case. T mobile experion hack.
I want to sue T moble I was part of this mess