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Samsung is facing a proposed consumer class action lawsuit alleging the electronics giant manufactured defective television sets that contain faulty internal components.
Plaintiff John Howe says he purchased a Samsung Smart 3D Television for his home in January 2014 for $847 at a Florida retail store.
Samsung televisions contain a number of internal electronic components. One of these components is the power supply board (PSB) that controls power regulation and distribution to the televisions.
Capacitors are an integral part of the PSBs in televisions. Capacitors function as energy storage centers, allowed to help smooth voltage spikes that are caused by lightning or electrical switches opening and closing, thereby allowing a steady current to be supplied to circuits inside a television.
It is this specific component that Howe alleges is the source of his and other consumers’ defective Samsung televisions.
According to Howe, when the capacitors on the PSB overheat, they can no longer relay signals and cause the PSB to malfunction. Specifically, the PSB malfunction causes the Samsung televisions to fail to power on when prompted or automatically shut off.
When this happens, the television emits a series of clicking noises as the television attempts to turn on, and the red light on the bottom front panel of the television blinks on and off.
“The defect manifests itself over time and ultimately results in the failure of the televisions themselves well before the end of their expected useful life, and rendering the televisions unsuitable for their principal and intended purpose,” the Samsung lawsuit states.
Upon contacting Samsung several times regarding his defective television, Howe was reportedly advised that his television was not under warranty and he would have to pay to repair it.
However, Howe says that Samsung knew or should have known that the alleged faulty component parts in Samsung televisions would fail after only a few years of normal use, in part due to the number of consumer complaints and returns.
Instead Samsung omitted information about the reduced lifespan of their televisions and when customers contacted Samsung about the purported defect, they were referred to independent repair facilities.
Howe is seeking to represent a Class on behalf of himself and all others similarly situated in the state of Florida who have purchased certain allegedly defective Samsung televisions manufactured between Jan. 1, 2009 and the present.
The lawsuit is asking for judgment for injunctive relief, pre-and post-judgment interest, attorney fees and damages as the Court deems “just and proper.”
In 2012, Samsung settled a similar class action lawsuit over defective televisions filed by Oklahoma residents. This complaint alleged that malfunctioning capacitors caused certain Samsung televisions manufactured between Jan. 1, 2006 and Dec. 31, 2008 “experience symptoms such as not turning on, a significant delay in turning on, making a clicking sound, cycling on and off, and other similar problems.”
Among the terms of the 2012 settlement, Samsung agreed to offer free repairs to Oklahoma residents who purchased certain LCD, Plasma, and DLP TVs from the company that malfunctioned due to capacitor issues.
Howe is represented by Paul S. Rothstein.
The Samsung Defective Televisions Class Action Lawsuit is Howe v. Samsung Electronics America Inc., et al., Case No. 1:16-cv-386, in the U.S. District Court for the Northern District of Florida, Gainesville Division.
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96 thoughts onSamsung Class Action Says 3D Smart TVs Contain Faulty Capacitors
My Samsung I bought in 2013 55 inch curve keeps turning off and on constantly. A Samsung says not their problem. I would like to be added to this lawsuit.
Add me UN66HU8550F
We purchased a Samsung 65″ in January of 2014 and have had to have the power supply/capacitor replaced twice. TV started powering off and on again this month. We gave up and purchased a brand new LG. Hoping for better luck with this brand. Is the class action suit still open for joining?
The case is still moving through the courts and has not yet reached a settlement. Claim forms are usually not made available to consumers until after a court approved settlement is reached. We recommend you sign up for a free account at TopClassActions.com and follow the case. We will update the article with any major case developments or settlement news! Setting up a free account with Top Class Actions will allow you to receive instant updates on ANY article that you ‘Follow’ on our website. A link to creating an account may be found here: https://topclassactions.com/signup/. You can then ‘Follow’ the article above, and get notified immediately when we post updates!
Im having the same trouble with my Samsung Smart TV model PN51D7000FF. 2011. The TV powers on and off repeatedly. I called Samsung today they said sorry call a service tech out. I mentioned the Capacitor troubles they said not with your TV. They said sounds like mother board trouble. Sad I spent $1400 on this 3D Smart TV and its dead. I want to be included in the class action Law suit.
I live in Paris andi bought a samsung smart tv 55 serie 9000 in 2014. we hardly ised it because it was in an appartment where we went only twice a year. the tv suddenly started shutting off after 20 mn. it gave hardly any time to fix it. though i managed to reset it. nothing helped. i desactivated the echo and the hdmi. i unplugged . i pushed the power button behind the tv 20 times as i was told by samsung. nothing helped. i know this subject is old. but i am sure there are people having the same problem.
Buy a soldering iron. Open the tv, replace the capacitors. look up how to solder on youtube. Takes 10-15 min. Bought my tv in 2006, died 2 years later…after fix, no new problems and its still my main tv.
total cost $10. Its worth a shot.
Same thing with my tv, I have a Samsung plasma TV, model PN60B660T2F. TV is currently rendered inoperable. Makes a clicking noise, red light on the front of the TV flickers on an off, then stays on and eventually it turns off. I try to turn off the tv, it just keeps clicking and won’t turn off the red light. I unplugged the TV.
Buy a soldering iron. Open the tv, replace the capacitor. look up how to solder on youtube. Takes 10-15 min. Bought my tv in 2006, died 2 years later…after fix, no new problems and its still my main tv.
May not be the same tv or same problem but check it out. Its worth a shot.
We’ve had the same problem with our Samsung 3D tv. It’s toast, and we’re out the money we paid for it at Best Buy.
I purchased a 55″ Samsung smart tv from Walmart.
It was good for 3 year then it went blank&know standby light.
I have changed power board and main board it was good for 3 week and than it went blank again and no standby light.
What can you do for me now?
Had the same problem with our 64″ Samsung 3D Smart TV. Samsung said they could do nothing that our model was not covered in the law suit and of course our warranty was expired. I inquired about all the failing TV’s they have sold to customer and did they any responsibility to assist us. She apologized and said no. They gave me a number to an authorized Samsung repair company by the name of Home service network. I called and the recording said they will only set up a service call if you have a ticket number from Samsung. I do have a ticket number because I felt it was necessary to document the problem. The real kicker was that no one at the repair company answered the phone. Had to leave a message and no call back yet.
I am having the same problem. Did you ever get a return call?