Anne Bucher  |  March 20, 2015

Category: Closed Class Actions

Top Class Actions’s website and social media posts use affiliate links. If you make a purchase using such links, we may receive a commission, but it will not result in any additional charges to you. Please review our Affiliate Link Disclosure for more information.

This settlement is closed!

Please see what other class action settlements you might qualify to claim cash from in our Open Settlements directory!

SunTrust Mortgage insurance

SunTrust Mortgage Inc. has agreed to pay $500 million as part of a class action settlement with the federal government and the attorneys general in 49 states and the District of Columbia related to SunTrust’s alleged misconduct regarding its mortgage servicing and foreclosure practices. If you were a SunTrust borrower who was foreclosed upon between Jan. 1, 2008 and Dec. 31, 2013, you may be eligible for benefits from the SunTrust settlement.

SunTrust was accused of signing foreclosure documents without confirming the facts were correct. The mortgage company was also accused of signing the documents without having a notary present.

The SunTrust settlement will provide approximately $500 million in various forms of relief to eligible borrowers. Under the terms of the SunTrust settlement, approximately $40 million in direct payments will be distributed to foreclosed borrowers. The SunTrust mortgage settlement was reached in June 2014 and took effect in September 2014.

The SunTrust settlement administrator mailed Claim Forms to approximately 45,000 Class Members earlier this month. If you did not receive notice of the SunTrust settlement but believe you may qualify for benefits, contact the settlement administrator at 1-866-590-8532.

Who’s Eligible

Borrowers must meet certain minimum criteria to be eligible for payment from the SunTrust settlement:

  • The loan must have been serviced by SunTrust at the time of the foreclosure sale;
  • The loan went into foreclosure sale between Jan. 1, 2008 and Dec. 31, 2013;
  • The borrower made at least three payments on the loan;
  • The home was, or was intended to be, the borrowers’ primary residence at the time the mortgage loan was obtained;
  • The borrower had a mortgage loan secured by a one-to-four unit residential property; and
  • The unpaid principal balance of the first-lien mortgage loan did not exceed $729,750 for a one-unit property; $934,200 for a two-unit property; $1,129,250 for a three-unit property; or $1,403,400 for a four-unit property.

Borrowers who received a payment from the National Mortgage Settlement (involving Bank of America, JP Morgan Chase, Citibank, Wells Fargo, and GMAC/Ally) or the National Ocwen Settlement (involving Ocwen Loan Servicing, Litton Loan Servicing, and American Home Mortgage Servicing Inc. aka Homeward Residential) are ineligible to receive a payment from the National SunTrust Settlement.

Note: Borrowers from Oklahoma are not eligible for direct payments because Oklahoma did not join the SunTrust settlement.

Potential Award

Varies. The Notice Package, which was mailed earlier in March 2015, will contain a letter containing the minimum payment you are eligible to receive and instructions on how to file a claim. According to the SunTrust settlement website, eligible loans will receive a minimum payment of approximately $850.

If you did not receive a Notice Package but believe you may be eligible for benefits from the SunTrust settlement, contact the settlement administrator at 1-866-590-8532.

Proof of Purchase

N/A

Claim Form Deadline

6/4/2015

Case Name

United States of America, et al. v. SunTrust Mortgage Inc., Case No. 1:14-cv-01028-RMC, in the U.S. District Court for the District of Columbia

Final Hearing

N/A

Claims Administrator

National SunTrust Settlement Administrator
1-866-590-8532

SettlementAdministrator@NationalSunTrustSettlement.com

Class Counsel

N/A

Defense Counsel

N/A

We tell you about cash you can claim EVERY WEEK! Sign up for our free newsletter.

199 thoughts onNational SunTrust Mortgage Settlement

  1. Deirdre Martin says:

    There my Top Class Actions Lawsuits. What’s the next step. Deirdre Martin

  2. Deirdre Martin says:

    Both my SunTrust Mortgage & SunTrust Banking accounts failed to summit payments towards my Mortgage. Recording Improper payments. I have never recovered damages to my Credit History or the funds mishandled. I have never asked for anything other than what SunTrust took. I can’t understand why SunTrust won’t resolve my dispute. I’d like to locate the Fianical Industries that control & hold billions from the National Mortgage Settlement! How much $$ was distributed to customers harmed by SunTrust, & the balance on the Settlement funds? Thanks Dee

    1. Shelley Watson says:

      We were also taken by Suntrust. Most likely, to get any further in any case, an Attorney is required.
      Just my personal opinion.

  3. Deirdre Martin says:

    Suntrust Mortgage Inc transferred my mortgage without my knowledge, during the last trial period Suntrust reported negative illegal statements to all credit agencies during modification. Suntrust continued withdrawing my payments without Appling the funds to my mortgage. I found 9 payments sent by suntrust wired FedEx to Fannie Mae without informing Seterus & did not apply those payments. Seterus sent me threating Forclosure. I sold my home fast. April 29, 2015. I am still disputing & investigating. Finally i revealed where & the exact amount proof that Fannie Mae employees signed by different people.Suntrust mishandled my loan. I’ve been trying to have my credit history restored. Both Suntrust & Seterus refused to inform the major credit companies my property is sold! My mortgage was never underwater. I am sick and tired of being denied. I wan want my credit & each loan payments, fees, taxes, property preservation, inspections. Please help me end & resolve these financial institutions involved according to the law Suntrust hasn’t complied.

    1. Deirdre Martin says:

      Update Dispute & Fraud. Well, I will say “its been wicked hard”. My 3+ yr’s of disputing Sun’No’Trust, I got a letter from the Attorney General Office with instructions to send proof. It was extremely difficult writing & sending just the necessary docs. This letter had to be perfect, professional & serious in order for a proper investigatel, Right?? My emotions could not be included.. Yeah great, I actually had to put it together after yr’r of abuse by Sun’NO’Trust. June 20, 2017, I was denied again by the Mort Escalations Resolution Team. I applead the dispute. Got my denial June 29, 2017. June 30, 2017. The Attorney General sent me a notice of confirmation of Sun’trusts noncompliance. Officer Nancy Harrington ‘s so called bigwig’ wants to play nice. This is not a game, its not fun.. Friday I got a call from Washington, DC asking me about my complaint against Fannie Mae. Yesterday I faxed 75 pages & no emotions. I want my fellow victims Not to Give Up. Lets help each other get the money that Sunt stole from us.

      1. Deirdre A. Martin says:

        Its Dee, Update. vs SunTrust Conflict of interest…Fact: July15, 2015 Nichole Harrington signed a check in my behalf from The US Gov vs Suntrust Class action lawsuit known as The SunTrust Hamp Mortgage Settlement. Nichole may answer your call 1-855-223-4680. At the Escolation Resolution Team. Big-time illegal conflict. Keep on keeping on

      2. Deirdre Martin says:

        Fight for what you believe is right

    2. Foreclosure fraud says:

      I also found a sun trust check for $6,000.00 only it wasn’t in a envelope and if I got this check I would of knew I was homeless after 22 years living in out of my car over 3 years. I found that check and put it in a folder on top of printer to make copy it was only in my name. I do recall this. Only Father’s Day 2015 I died was taken out to closest hospital and after over 2 months released in aug 2015 to come back to see I was robbed and yes someone did take that check.
      I also had my credit report prior lock out of wrongfully foreclosed it showed I had 3 mortgage loans unpaid all in black. Destroying my credit plus by ca law you they were not to put this on my credit report for 6 months after lockout only did not I also believe sun trust did me wrong miss handling it only my divorce judge court ordered clerk of clerk to sign off x husband making me sole owner and granting me the exclusive grant deed I signed in feb 1989 it was micro filmed rubber stamped red released paid in full only the clerk of court told me to keep anything on home with divorce records and I had no idea what it was back in 2010 2011 I found it Jan or begging of Feb 2013. They did a judicial foreclosure only I heard it was to be non judicial. The bank stole my home destroying my credit report and life lost my sons. Our pets left over a 3 car garage full of our things and cash for keys harassed me daily only lockout morning the sheriff came said he was going to drive up to shade until the bank rep got here. Only he came back down the street and said the bank rep was here it was cash for keys that I never got any cash. And in the unlawful detainer case he showed a copy of paper saying he had the title on house only I also received all owners of home from day built. And that photo copy was rubber stamped in left top corner fidelity title co hand wrote not fully checked into. I believe I had the worst fraud foreclosure in California. Plus the 2 subtuition of trusteees had wrong names on them for the year date I last heard feb 20 2013 that mers had no standings nor did the 2 subsatution of trustees. Only I was told to turn in my iPhone mid feb 2013 at the Apple Store and never got back all my hard work doing programs after programs that year to save our home only day of sale at court house a young man was taking pics of house and told me that my home was only one that did not have a starting bid so most likely it would be put off for one more month only that night I called found out name who bought it and they said it was sold for highest bidding price. All wrongs predatory lending truth in leaning errors typos fraud cfpb called me saying my foreclosure started 2 to 3 years prior I never received anything about a foreclosure and the banks hud approved program to help save the older Americans keep their American dream alive each said renters get renter only to find out after anyone on sis disability can not claim renters income as income. Anyone who or who ever worked works in a bank knows right off if asked does renters income count as income when your on sis disability? They all said NO right off. So why did they have me get renters who I had to file 2 police reports due to not paying me their rent plus stealing my things out of home more stress then one needs. I still am lost confused not knowing where I belong I was displaced or put out to pasture and left there Now I honestly do not understand comprehend all this due to major emergency operation from stress blew out my stomach they had to remove a large part of it. Then when in hospital had a call about a bad smell coming from apartment come to learn my best friend was found dead on my couch over a week long then bio hazard had to come take couch clean death flys and to top it off my apartment was robbed they took all my jewelry some make up clothes jeans a rug and who knows what all only just take a person deeper down everyone who rents here doesn’t see anything if they don’t want to talk. So
      I really need help only I do remember sun trust only my oration all mortgage loan was with world savings home loan that became chase then Wells Fargo took over and they didn’t want to see or talk with me they sent a large man over looking like a bouncer telling me Wells Fargo has nothing more to say to you. It was in Jan 2011 NACA came to Los Angeles ca for 11 days I went there 4 different days only they wanted Wells to give me a forbearance only Wells would not help!
      Everything was not done right and I never qualified for help to save our home of 22 years because I didn’t make more money I was put on sis disability back in 1989 after Amtrak train derailment and jackknifed AZ 1997 mobility issues with ptsd was to heal only if not this it was that. Today I’m a stress case trying to think positive only it’s not that easy. Plus my monthly income was cut over $200.00 leaving me with just enough to eat most days. And now the rent is going up here and I must find a place to move only with my stomach issues it’s not easy to lift carry bend I must be careful and to get back up on orange county’s section waiting list I must be homeless and have address in Orange County only I know sleeping in my car will not help my stomach heal they have no clue what they cut nerves mussels it was explorty cut from under breast to below belly button and I will never look the same I’ll never be the same again from all the greed over seas trading stocks I was told deed was with Freddy mac nope then fanny Mae nope then sorry you’ll never know it’s out of country by Wells Fargo in Los Angeles ca at NACA. I only had 3 days to come up with as they said over $11,000.00 only after it was around $9,000.00. The total of equity loan was higher then what it was and flood insurance even received a letter from Wells Fargo from B of A with my homeowners insurance company how why ? I even had a property can’t remember the name done on the home prior foreclosure docs and these were not signed even had a post date of June 2011 and yes the house sold June 2011. Bastards have no morals values just rich getting richer makes me so sad I cry over my family and how my iPhone filled up with all making money online scams losing my place to finish my fight for justice to be served only ifr occ treasury did the case keeping it open it was to close end of feb 2012 only closed day my only 87 pages faxed to federal court for a pick a payment case only I couldn’t be in it because it was for foreclosure s in 2011 mine was in 2010 dec amen

      1. Deirdre Martin says:

        Got-Them I found SunTrust’s Holding Settlement $$ Go online, SunTrust Investor & Partnerd Firms, Kyanite Services, Inc. NMLS ID# 2315 No licence no activity. Kyanite WASHES SunTrust’s Dirty $$ CLEANED FOR THE WEALTH ONLY..

  4. Kathleen says:

    I submitted a claim form for my parents loan and subsequent foreclosure. My mom paid that mortgage for over a year before letting it foreclose. Mom passed and then a few years later my dad. I was too preoccupied with death and caring for my stroke surviving dad and neglected to submit death certificates and pwercof attorney proof to them by the deadline, however, I did submit a claim before the deadline so now I wonder if there is any possibility of my receiving what should have gone to my parents? Any ideas? List my business caring for ailing parents and still struggling to rebuild my life, so I could use all the help I can get!

    1. Top Class Actions says:

      You’ll need to contact the settlement administrator with any questions about the status of the claim. The good news is, the settlement website is still active. There is a toll free number the claimants can call with questions. We wish you the best of luck in getting your questions answered!

  5. Marjorie says:

    I have been calling about my check since middle of December. I was told on December 28th to send a copy of my husbands death certificate. No one had ever mention to me that I needed to do this, Suntrust was sent a copy when my husband passed. I was told that it was under review to call back. Well here it is February, I call every week and it is still under review. I don’t think I will ever see that check.

  6. Diane says:

    Well, yesterday was 3 weeks since my last call about my check. They said they did receive the check that they sent out to the wrong address, but were still processing to re-issue one to my correct address. HELLO GOVERNMENT, YEAH YOU GUYS THAT FINED THESE FOOLS FOR SCREWING US WHO LOST OUR HOMES…where are you now when we need help to get what is due us? I sincerely believe that the rest of this settlement is going into the pocket of fat cats and not john q public. Karma always wins, so be aware that screwing me only means that Karma is down the road for you.

  7. Diane says:

    Suntrust Mortgage, in their infinite stupidity, mailed my husbands and my check separately, my husbands to our current address and mine to our old address (old PO Box number of 5 years ago). My check never arrived and post office advised they would have sent it back to sender as forwarding orders are good for one year only. I notified Suntrust today…. They said they would cancel the check immediately and would send me a new one in 4 TO 6 WEEKS???????? Yes, you heard me right, they said they must have proof the check was not used???????????? You stupid asses, you screwed up again and I pay for it. Have not had that PO box for over 5 years and you send mine there. Have been married for 40 years and you send our payments out to two different addresses. I am mad as hell…………………Screwed again by Suntrust. Karma is a bitch….

  8. Matthew says:

    Yes!!! Except I was the only one on the loan. When I called yesterday they told me the same thing. 4-6 weeks. It’s their mistake.

  9. Ryan says:

    They split my payment between my wife and myself which is fine, except for one big problem. My check was sent to our current address which I of course listed on the application that I submitted. The check for my wife was sent to the address of the home which was foreclosed on. I submitted one application which was for both my wife and I, so I am unclear as to why her check was sent to the wrong address. We called them today and were told it will take 4-6 weeks to reissue the check. So because of their mistake we have to wait an additional 4-6 weeks? I am not sure what recourse we might have. Is anyone else in the same boat?

    1. Matthew says:

      December 16, 2015
      Yes!!! Except I was the only one on the loan. When I called yesterday they told me the same thing. 4-6 weeks. It’s their mistake

Leave a Reply

Your email address will not be published. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. Required fields are marked *

Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.