Abraham Jewett  |  January 4, 2023

Category: Consumer News
Generac Holdings logo seen on a smartphone screen and in the background.
(Photo Credit: rafapress/Shutterstock)

Generac SnapRS class action lawsuit overview: 

  • Who: Dustin Moon filed a class action lawsuit against Generac Power Systems Inc.
  • Why: Moon claims Generac sells dangerous and defective solar panel PWRcell Systems containing faulty SnapRS (rapid shutdown) unit components.
  • Where: The class action lawsuit was filed in California federal court. 

Generac Power Systems sells defective and dangerous solar panel PWRcell Systems containing faulty SnapRS (rapid shutdown) unit components that fail in their job to rapidly shut down power to individual solar panels, a new class action lawsuit alleges.

Plaintiff Dustin Moore claims the SnapRS units in Generac’s PWRcell Systems are meant to protect against electric surges, but, instead, are prone to malfunctioning by becoming overactive. 

Moore argues the Generac SnapRS units, after becoming overactive, can begin to “overheat, bubble, burn and explode, resulting in charring and home fires.” 

“Generac’s SnapRS units are defective and dangerous to consumers and their homes,” the Generac class action argues. 

Moon wants to represent a nationwide class and California subclass of consumers who have purchased, leased, or otherwise acquired a Generac PWRcell System containing an allegedly defective SnapRS unit. 

Generac has failed to disclose alleged defect to consumers, says class action

In addition to allegedly failing to rapidly shut down power, Moore claims the alleged defect leads to a “loss of energy production” by ultimately “shutting down entire panels for prolonged periods of time or complete shutdowns of their entire energy system.” 

Moore also argues Generac failed to disclose to consumers that its SnapRS units are allegedly defective, while neglecting to recall them, provide refunds or offer consumers “adequate replacement components.” 

“Despite that it knew or should have known of this Defect, Generac failed to disclose this Defect to Plaintiff and other consumers,” the Generac class action states. 

Moore claims Generac is guilty of breach of express warranty and breach of implied warranty and is in violation of California’s Song-Beverly Consumer Warranty Act, Unfair Competition Law and Consumer Legal Remedies Act

The plaintiff is demanding a jury trial and requesting declaratory and injunctive relief along with an award of compensatory and punitive damages for himself and all class members. 

In November, Generac reannounced it was recalling more than 325,000 of its portable generators after it said it received additional reports of finger injuries — including amputations — caused by an unlocked handle on the generator. 

Have you purchased a Generac solar panel PWRcell System? Let us know in the comments! 

The plaintiff is represented by William A. Kershaw, Stuart C. Talley, and Ian J. Barlow of Kershaw Talley Barlow PC.

The Generac SpanRS class action lawsuit is Moon, et al. v. Generac Power Systems Inc., et al., Case No. 5:22-cv-09183, in the U.S. District Court for the Northern District of California.


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43 thoughts onGenerac class action alleges SnapRS units defective, dangerous to consumers, homes

  1. John Merton Milne says:

    Generac PWRcell system out of service 1/2 year because of defective SnapRS.

  2. Jeff Hobbs says:

    Generac has been the absolute worst generator company I have ever worked with. $21,000 of my money no generator after TWO YEARS!

  3. Mark Brissette says:

    I purchased my system in 2021, Including the Generac PWRcell battery backup. It’s been unreliable at best with numerous issues since the installation. I’m fortunate to have a great installer but feel this was a complete waste of $28,000!

  4. Jeffrey Carter says:

    Like so many others, I’ve now poured nearly $2000 into third-party repairs of a poorly-installed Generac system purchased from Pink Energy in July 2000. I have hopes that the current fix-it guy from a local supplier is dealing with the underlying problems, but this is after three weeks of the battery causing the critical-system circuits to be dead. Pink Energy and Power Home Solar — what a scam, and I’m paying for many years to come.

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