Abraham Jewett  |  January 31, 2022

Category: Consumer News

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Federal Communications Commission FCC logo close-up on website page,
(Photo Credit: Postmodern Studio/Shutterstock)

FCC Broadband Service Labeling Overview: 

  • Who: The Federal Communications Commission has unanimously voted to consider new labeling requirements for the broadband service industry.
  • Why: Broadband service providers would be required to label their products with information that would help consumers shopping around.
  • Where: The potential new regulations would affect consumers nationwide.

The Federal Communications Commission (FCC) has unanimously voted to consider requiring broadband companies to label their products in an easy-to-understand way that will allow consumers to shop around for similar products, much like food products with nutrition labeling. 

Broadband providers would be required to display labels that show speeds, data allowances, introductory rates, prices, network management practices and other important services. 

The labeling would also need to come at the point of sale. The FCC decision comes after the commission was instructed to look into the issue of broadband labeling as part of the latest infrastructure law.

“The ‘nutrition labels’ we seek comment on today will help households compare prices and service offerings, making it easier for them to find the right package and the best deal,” Democratic Commissioner Geoffrey Starks said in a statement. “Arming consumers with better information will also promote greater innovation, more competition and lower prices for broadband — wins for the entire broadband ecosystem.”

If adopted, the regulations would be in line with calls from the Infrastructure Investment and Jobs Act, which wants internet service providers to disclose more about their services to the public. 

Then-FCC Chairman Ajit Pai Reversed Disclosure Rules In 2017

In 2016, the FCC had revealed voluntary disclosures to help enable broadband providers to meet the commission’s transparency requirements. 

The disclosure era was put to an end in 2017, however, when then-FCC Chairman Ajit Pai overturned Obama-era net neutrality rules which were big on transparency, Law360 reports. 

Labeling that was used in 2016 is being included in the latest proposal to the FCC, but the commission is looking into whether they need to be updated or modified due to any since-then changes in the broadband service industry. 

In December, consumers arguing Apple iPhones emit more radiation than allowed by the FCC attempted to get their claims revived by the Ninth Circuit. 

Do you believe broadband service providers should be required to disclose more information through product labeling? Let us know in the comments! 


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10 thoughts onFCC To Consider New Disclosure Labeling Regulations For Broadband Service Providers

  1. Nancy E Martino says:

    Yes….Spectrum!! $80 for wifi??!! Seriously?? How are they allowed to raise it so much in one year!!! Please add me.

  2. Patricia Kells says:

    Please add me.

  3. Sonia Solis says:

    I truly believe we are getting overcharged on data. How is it determined the amount that is actually being used a computer system that can be inaccurate. Blue Sky Legislation. Just because they say what it is does not mean it’s true at all.

  4. TerryAnn Murphy says:

    I lodged a dispute with the FCC over Spectrum cable adding local broadcast fees to my bill now $20 contacted FCC their oversight of broadcast companies including cable and internet, FCC regulates all companies Federal charters and state they MUST include a basic cable plan and that plan MUST included the local broadcast companies in that area. FCC does not regulate fees. Spectrum is passing on THEIR responsibility of paying those fees to the consumer – that is double dipping – we pay for basic cable, FCC states local channels MUST be included therefore it is the responsibility of the cable company to provide AND PAY FOR THOSE LOCAL CHANNELS!

  5. Mynul F says:

    Add Me

  6. Jennifer Jackson says:

    Please add me

  7. Linda Burlew says:

    Yes They should. Before the pandemic my Internet was cheaper and as soon as they found out federal government was going to pay they raised the price of my Internet so now I’m paying the same as I was before.

  8. Angela Jackson says:

    Yes they should add me please

  9. Cheri says:

    Yes I think broad and providers should label their products so we consumers know what we are paying for and exactly how much before we sign a contract – tired of not knowing until after the fact.

  10. Heidi Humphreys says:

    add me

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