lumber liquidators wood flooring

Lumber Liquidators has agreed to pay up to $30 million to resolve claims that their bamboo flooring is defective and prone to damage.

The settlement will benefit Class Member consumers who purchased Lumber Liquidators Morning Star Strand Bamboo flooring between Jan. 1, 2012 and March 15, 2019.

Plaintiffs filed their Lumber Liquidators class action lawsuit in December 2014, alleging that the company sold defective Morning Star Bamboo flooring products. According to the class action, the flooring was prone to damage such as warping, splitting, shrinking and splintering.

The flooring provider reportedly refused to take responsibility for the defective products. Instead, the damage was allegedly blamed on the plaintiffs and the flooring installer. Consumers were forced to pay for repairing or replacing the defective bamboo flooring, according to the plaintiffs.

Lumber Liquidators has not admitted to any wrongdoing but agreed to settle the claims against them. The settlement includes $14 million in cash, $14 million in-store vouchers and an additional $2 million in vouchers to be provided if a seven percent claim rate is reached.



Eligible consumers can receive a pro rata award from the settlement, although exact amounts will depend on the flooring purchase price.

If consumers are experiencing warping, cupping, buckling, scratching, cracking, delaminating, splintering, deteriorating or gapping with their flooring, they may be eligible for additional payments to cover repair costs. Photographs of damage, contractor’s bids and other documentation may be required for additional payments.

In order to benefit from the settlement, Class Members need to file a valid claim form by July 15, 2020. The deadline for exclusion is March 2, 2020. The deadline for objection is May 21, 2020. The final approval hearing for the Lumber Liquidators settlement is scheduled for Sept. 24, 2020.

Who’s Eligible

Consumers who purchased Lumber Liquidators Morning Star Strand Bamboo flooring between Jan. 1, 2012 and March 15, 2019.

Potential Award

Two levels of compensation including cash payments and vouchers:



  • Compensation Level One: A pro rata cash payment or vouchers based on the amount of flooring purchased; available for all claimants;
  • Compensation Level Two: A pro rata cash payment or vouchers based on the repair cost of damaged flooring; available to claimants whose flooring is warping, cupping, buckling, scratching, cracking, delaminating, splintering, deteriorating or gapping.
Proof of Purchase

Photographs, contractors bids and other documentation is required for Level Two compensation.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

7/15/2020



Case Name

Gold, et al. v. Lumber Liquidators Inc., Case No. 3:14-cv-05373, in the U.S. District Court for the Northern District of California

Final Hearing

9/24/2020

Settlement Website
Claims Administrator

Gold v. Lumber Liquidators Inc.
c/o CPT Group Inc.
50 Corporate Park
Irvine, CA 92606
BambooSettlement@cptgroup.com
1-888-404-0164

Class Counsel

Charles LaDuca
Brendan Thompson
CUNEO GILBERT & LADUCA LLP

Michael Ram
ROBINS KAPLAN

Jeffrey Cereghino
THE CEREGHINO LAW GROUP

Defense Counsel

Bethany Lukitsch
MCGUIRE WOODS LLP

We tell you about cash you can claim EVERY WEEK! Sign up for our free newsletter.

Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.

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37 Comments

  • Pame3la Comstock May 27, 2020

    I have all my receipts for this flooring, and have one spot where there is a small warp. My whole home has this flooring other than the kitchen and utility room. I am so ticked and the floor in front of my husbands recliner looks shoddy. Where do I send in my receipts for this Lumber liquidators Morning star flooring? I would like some of this replaced!

  • Enrique Graf May 18, 2020

    Hello, I received papers about this class action suit and cannot find them. Who should I write to get them to sent to me again? Thank you

  • David Imbrenda May 12, 2020

    Add me put it down in a lg living room dining and hall 3 pieces right In the middle of the floor cupped and shrunk. Terrible very disappointed have to tear the hole floor out to repair it.

  • Kristi Kicklighter May 11, 2020

    How about the fact that these floors also tested to have 600 times the amount of legal formaldehyde in them? I sent the post card in for a voucher before my 22 year old son was diagnosed with ALS that his doctor at Duke is pretty sure is related to the formaldehyde in the floor.

  • Deb bosker April 28, 2020

    My kitchen has this flooring and it looks terrible! Discolored, buckling, black boards throughout

  • Linda Spurlock April 23, 2020

    I am on file per return of a postcard sent to me.
    I will need to send in additional documentation and pictures of the damages and repairs , but I prefer to replace the entire floor with the voucher, the separation of the flooring is going around the room. Linda

    • Zenita Jackson May 3, 2020

      My living room has this flooring , and. I’m very disappointed with the product. During this unprecedented time of the Covid-19 I’m unable to afford to have it repaired.

  • billy martin April 13, 2020

    add me please

  • Antionette Jardine April 11, 2020

    I have half my house done please add me

  • Rochelle Davis Bey March 31, 2020

    Yes Add me please

  • Sabrina Calrk March 25, 2020

    I have purchased several flooring from Lumber Liquidators. I can send all of my receipts as well. Please add me.

  • Bethany March 11, 2020

    I filed forever ago. When will we see any redemption?

    • Amy Kirby April 11, 2020

      Same! It’s been years now when we were told it would be settled and I cant ever reach anyone for information. Ive tried for a year now. You’d think they could at least send you something in the mail to keep you updated. I have to Google to try to find out anything!

      • Crystal Burgin-Woods April 14, 2020

        It’s been years now when we were told it would be settled and I cant ever reach anyone for information. Ive tried for a year now. You’d think they could at least send you something in the mail to keep you
        updated. I have to Google to try to find out anything. Who should I contact about my claim this is Ridiculous! I sent in my proof a receipt.

        • Cassie April 24, 2020

          Read the Class Action and google the attorney representing the case they should be able to give you some info
          Good luck!!!

  • Doris Nelson March 11, 2020

    Add me

  • Brittney Joseph March 7, 2020

    Add me please

  • Dawn Buff March 2, 2020

    Please add.

  • Daniel bosker February 27, 2020

    I received bamboo flooring in the time frame for class action suit. My floor looks terrible! It is discolored and splitting in spots. It has dark color all over flooring!

  • Armando Jimenez February 21, 2020

    I purchased Morning Star Bamboo in 2013, but lost receipts during Harvey Floods, lost everything, but I’m sure my name and receipts can be found on Lumber Liquidators computer system.

  • Tammy Elmore February 19, 2020

    Add me Tammy Elmore

  • Tammy Nash February 16, 2020

    Add me

  • Linda Fournier February 14, 2020

    All my laminate floors are from lumber liquidators.

    Please Add Me.

  • Lloyd Lee February 12, 2020

    Add me please i no longer have the receipt.

  • Alfreda Smith February 11, 2020

    Please add me for Level one

  • debbie perry February 11, 2020

    Please add me. The floor had buckled in every room so replace with tile

  • Sean Dunne February 1, 2020

    If my wife purchased the flooring but has since passed away, am I eligible?

    And, do we include installation cost in the cost of the flooring on the form?

  • Robbie Evans January 31, 2020

    Add me please

    • Alva Scott January 31, 2020

      I purchase bamboo flooring in the Spring of 2013.

  • Justin Schmidt January 30, 2020

    How do they expect to ‘repair’ sections when the entire floor has to be removed to get rid of this faulty shrinking, cracking, splintering floor?

  • Anthony DeLisio January 30, 2020

    I have buckling in some areas

  • Darla Crane January 29, 2020

    Please add me

  • DONCELLA JENKINS January 29, 2020

    Please add me

  • Lori Schulz January 28, 2020

    Add me

  • Robert Goudin January 28, 2020

    Add me please

  • Melinda Frederick January 26, 2020

    Please add me. I still have a few boxes not used because of the buckling the others are doing, I’m afraid these will do the same.

    • Tesheba Jones January 26, 2020

      Please add me

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