Emily Sortor  |  June 14, 2019

Category: Consumer News

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dollar general storeA Pennsylvania federal judge has determined that Dollar General must face a class action lawsuit claiming that its stores are inaccessible to wheelchair users.

This determination came after Dollar General attempted to have the class action lawsuit dismissed.

According to U.S. District Judge Peter J. Phipps, plaintiff Rebecca Nocera has sufficiently established that its store aisles are inaccessible to those with mobility limitations.

Dollar General attempted to claim that items blocking the aisles were there temporarily and therefore not a violation of the Americans with Disabilities Act. However, Judge Phipps said that this argument by the retail chain did not merit dismissing Nocera’s claims.

Judge Phipps said, “while those allegations, without additional factorial support, may fall short of the standards needed for class certification or for permanent injunctive relief … those issues are not before the court today. All that is evaluated now is the sufficiency of the complaint, which survives plausibility pleading standard.”

Wheelchair user Nocera filed her ADA class action lawsuit in September 2018. She says that on multiple occasions when she visited a Dollar General store, she found it difficult to shop because there were obstacles throughout the aisles that got in her way.

She had proposed a statewide Dollar General class action lawsuit covering similarly affected consumers from her home state of Pennsylvania.

Allegedly, she contacted the staff about the accessibility problems, but there was no change. Nocera says that these barriers impeded her so much that she no longer enters the store.

Nocera argues that the limited access she has faced represents violations of the Americans with Disabilities Act, which guarantees people with disabilities full and equal access to goods and services.

To support her claim that the stores are inaccessible, Nocera notes that other customers have made similar claims against Dollar General, which were settled out of court.

Nocera argues that in particular, there are pillars that are in the middle of aisles, shopping carts are placed throughout the store that narrows pathways, and there are displays of merchandise that make it difficult for her to shop in her wheelchair.

In its motion to dismiss, Dollar General argued that even if the columns impeded Nocera’s movement, she had not shown that their placement violated the standards set forth by the Americans with Disabilities Act.

Additionally, Dollar General said that Nocera’s claims that movable merchandise displays and shopping carts were in the way did not mean that the store itself was not accessible.

However, Judge Phipps did not agree that these movable elements should be disregarded. Judge Phipps determined that Nocera had sufficiently shown that these barriers were “systemic and recurring,” because they were present during multiple visits to Dollar General.

Nocera is represented by R. Bruce Carlson, Kelly K. Iverson, and Kevin W. Tucker of Carlson Lynch LLP.

The Dollar General Americans With Disabilities Act Class Action Lawsuit is Rebecca Nocera v. Dollar General Corp., et al., Case No. 2:18-cv-01222, in the U.S. District Court of the Western District of Pennsylvania.

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193 thoughts onDollar General Can’t Escape ADA Class Action Lawsuit

  1. Tammy Nunnelley says:

    I can’t shop in any of the local Dollar General in my area because they have boxes of merchandise to be shelved in the isles. I have to use arm crutches to walk or on really bad days when my pain is bad I have to use a wheelchair. I have found the Dollar General isles to be impassable for me numerous times. I no longer frequent their stores and have to send a family member to shop for me if I need an item that I have to get from them.

  2. jennifer murray-jenkins says:

    I am a shopper that shops at dollar general all the time, their employees are lazy and dont want to do any work, so yes the aisles at the stores are always blocked and they take so long getting merchandise on the floor, so lease add me to this suit.

  3. JAMES LANHAM says:

    I AM A FREQUENT SHOPPER OF FAMILY DOLLAR STORE, AND DOLLAR TREE BOTH AND ALWAYS HAVE TO FIGHT TO GET THRU THE STORE BECAUSE OF CARTS OF TRASH, DISPLAYS, AND OTHER MERCHANDISE. I USE A WHEELCHAIR, AND SOMETIMES A WALKER. THERE RESTROOMS ARE NOT HANDICAP ACCESSIBLE EITHER.

    ADD ME TO THIS SUIT.

  4. Bergen Burnett says:

    I would also like to b added to this lawsuit. I have a walker and a wheelchair and cannot get thru the isles of any of my local Dollar General stores!!

  5. Sandra Sulton says:

    Please add me also – my mother nor my father can get through the aisle and I have on multiple times hit my knee or bumped my towel on the boxes and large iron carts.

    1. Sandra Sulton says:

      Please add me also – my mother nor my father can get through the aisle and I have on multiple times hit my knee or bumped my toe on the boxes and large iron carts.

  6. Sharonett Carr says:

    Add me please

  7. Everleaner Mc Nulty says:

    My granddaughter can’t get through the aisles with her walker

  8. AL KNIGHT says:

    Add me.

  9. Terry Harmych says:

    Add Me

  10. Greg Merriott says:

    Add me please.

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