Anna Bradley-Smith  |  June 21, 2021

Category: Beauty Products

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Suave Professionals shampoo and conditioner contain a preservative that causes hair loss and scalp irritation, and releases toxins that are known human carcinogens, a new class action lawsuit alleges
(Photo Credit: TonelsonProductions/Shutterstock)

Suave Professionals shampoo and conditioner contain DMDM hydantoin, a preservative that causes hair loss and scalp irritation, and releases toxins that are known human carcinogens, a new class action lawsuit alleges.

The nationwide class action lawsuit was filed in Illinois on June 18 by lead Plaintiff Deanna Lewakowski, who alleges that Unilever, the manufacturer of Suave products, knowingly used the unsafe ingredient for more than a decade, in direct contradiction to claims the company’s products are safe and healthy.

According to the lawsuit, Unilever led customers to believe Suave products could help “nourish” and “replenish” hair and specifically help to reduce hair loss. However, DMDM hydantoin, a key ingredient in the Suave Professionals range, is known to cause significant hair loss and scalp irritation.

“Unfortunately, for Plaintiff and Class Members, the Suave Products do not smooth, repair, or restore hair. Instead, the Suave Products contain DMDM hydantoin, which exposed Plaintiff and at least thousands of consumers to potential hair loss, allergic reactions, and skin and/or scalp irritation,” the claim states.

Lewakowski purchased the Suave shampoo and conditioner after reading Unilever’s claims that the products were safe “to smooth, nourish, cleanse, and/or repair hair.”

“After using the Products as intended by Defendants, Plaintiff Lewakowski noticed irritation, scalp itch, and increased hair falling out shortly after the first few uses. Prior to using the Products, Plaintiff Lewakowski had never experienced hair loss or scalp irritation,” the class action lawsuit reads.

Lewakowski also experienced scalp irritation, including a burning sensation, and her scalp became very red and dry after using the products. The redness, hotness, and itchiness of Plaintiff’s scalp would persist for up to seven hours, the claim says.

“Furthermore, Plaintiff’s hair became dry, brittle, and broke off easily after using the Products.”

Lewakowski used the products for less than two months before she started to experience hair loss and scalp irritation, and discarded them as soon as that happened. She says that once she stopped using them, her symptoms gradually dissipated and vanished.

According to the lawsuit, Unilever’s labeling and an extensive marketing campaign made a number of misrepresentations about the Suave products, saying that they smooth hair, add softness and shine, prevent frizzing, and reduce hair fall.

However, the products actually caused thousands of consumers to experience hair loss and scalp irritation because of their inclusion of the DMDM hydantoin, the claim reads. The ingredient is one of the main formaldehyde donors, which can be absorbed through the skin and have been linked to cancer and allergic skin reactions, the class action lawsuit says.

“There are a variety of synthetic and natural preservatives which may be used in cosmetics that are safer alternatives to DMDM hydantoin.”

“By downplaying, concealing and misrepresenting the Products and the safety and risks of their use, Unilever failed in its duty to provide consumers with adequate information, and continued even knowing of the Products’ dangers to create and perpetuate a false public perception that there was little or no risk of harm from the use of its Products.”

The class action lawsuit says that Unilever has known about the risks of the ingredient for more than a decade, but only recently reformulated products to exclude it following a class action lawsuit.

“As a result of Defendants’ misrepresentations, Plaintiff has experienced actual damages, including economic damages.”

Lewakowski wants to represent a national, multi-state, and Illinois Class of consumers in the class action lawsuit, and is suing for violation of consumer fraud laws, fraud, and unjust enrichment. She seeks certification of the Class, restitution, injunctive relief, legal costs, interest, damages, and a jury trial.

Lewakowski’s class action lawsuit is not the only one Unilever is facing. In May, the company was hit with a class action lawsuit that alleges it deceptively markets its Men+Care Dove deodorant as being “anti” stain, when it actually causes white and yellow stains on consumers’ clothes.

Do you use Suave Professionals hair care products? Did you know the products used to contain a possible carcinogenic ingredient? Let us know in the comments section!

Lewakowski is represented by Jonathan Shub and Kevin Laukaitis of Shub Law Firm LLC, Andrew J. Sciolla of Sciolla Law Firm LLC, Melissa K. Sims, Daniel K. Bryson, Harper T. Segui, Caroline Ramsey Taylor of Milberg Coleman Bryson Phillips Grossman, PLLC, and Melissa R. Emert and Gary S. Graifman of Kantrowitz, Goldhamer & Graifman, P.C.

The Suave Professionals Hair Loss Class Action Lawsuit is Lewakowski v. Unilever United States, Inc. et al., Case No. 1:21-cv-03276, in the U.S. District Court Northern District of Illinois.


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2,371 thoughts onSuave Hair Products’ Ingredient Causes Hair Loss, Scalp Irritation, Class Action Alleges

  1. Mary Rendeiro says:

    I started using suave WAVE mousse. I love this product. It made my hair shiny and youthful looking. I bought three bottles I liked I so much. However, in a very short period of time I started losing hair. I’ve been using it for two months now. I have noticed my hair is quite a bit thinner. I can see my scalp in many areas. I didn’t think about the mousse until……lightbulb moment. Is it the mousse? I went on line to see if anyone else had this problem and came across this site.

  2. Tee says:

    My scalp is literally inflamed and on fire… like I’ve gotten a perm….. there’s fluid puss on my scalp!!! I washed it out thinking it would stop there…. NEVER AGAIN!!!!!

  3. Cherri L Carter says:

    I am 47 years old. I have been using Suave Sleek for several years. Over the past year I have suffered badly with an itchy and burning scalp. I have had pus-filled bumps on my scalp. After reading this, I switched to a different shampoo and my scalp is just starting to get some relief after a year of completely suffering with itching, dryness and pain! All my Suave hair products are going to be thrown away. I will never use Suave on my hair again as long as I live!

  4. MARY Gawor says:

    I started using the Suave sulfate free products this year for my curl and colored hair.
    Today 4/17 I googled and THIS appeared
    The amount of hair I’m losing is clogging the shower drain.
    I have stopped combing it because it’s soooo much.

    I will cease using ANY suave product and will also Google ALL of the products I am using!!

    THANK YOU FOR INCLUDING ME IN THE LAWSUIT!!! How can I help me and OTHERS?
    Mary

  5. Jennifer Dail says:

    I was looking up healthy herb hair products that help with hair loss or damaged hair and I came across your article about suave and the lawsuit. I could not believe what I was reading I have been using swab since I was 14 years old and I’m going to be 49 this year my hair does not grow it’s brittle and I’m starting to ball a little I am in complete shock about this in fact I have a bottle of suave in my shower right now and I have used many of their products I want to know how I can join in this lawsuit because this is just devastating to me please send me information I mean I even use swab deodorant and now that worries me what’s in the deodorant is it going to cause cancer or I’m just I’m just overwhelmed right now I need info thank you very much.

  6. Joañ Mitchell says:

    I was using this for years until I saw this

  7. Karen S. says:

    I am so glad to discover what I now think has been causing my hair loss. I had been using suave Keritin infusion for several years. Shortly after I began using it, I experienced tellegon efflusium , a massively devastating hair loss. It was treated by a dermatologist (including a different hair shampoo) and recovered. Then resumed using suave. Months following my using suave again, I noticed I was losing hair in a rather large area on the top of my head. So, I revisited my dermatologist and began taking finasteride, enduring some terrible side effects. My hair has grown back for the most part, but doc says to keep taking it or Rogaine – maybe FOREVER! BOTH have terrible side effects. Finally, I came across the info on suave Keritin and hair loss and realized this may have been the problem all along. I threw the shampoo away for good. It has only been a couple of weeks but it appears that things have improved. Keeping my fingers crossed that I found the cause and will NOT have to deal with unwanted medications.

  8. Della Runyon says:

    I have always used sualve shampoo n conditioner in started to notice my hair all most all came out I cried n still don’t put my hair down because it turned my hair

  9. Susan Carpenter says:

    I have been using Suave Professionals almond + shea butter for years and thought is was good for my hair! But was always loosing hair

  10. Georgia says:

    I have a bottle of suave ocean breeze shampoo that has something growing in it that’s crawling inside of the bottle it appears to be about 10 to 15 inches long. I suspect that it may be an algae of some sort it looks like kelp. Do I need to take this to an attorney?

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