Anna Bradley-Smith  |  June 21, 2021

Category: Beauty Products

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Suave Professionals shampoo and conditioner contain a preservative that causes hair loss and scalp irritation, and releases toxins that are known human carcinogens, a new class action lawsuit alleges
(Photo Credit: TonelsonProductions/Shutterstock)

Suave Professionals shampoo and conditioner contain DMDM hydantoin, a preservative that causes hair loss and scalp irritation, and releases toxins that are known human carcinogens, a new class action lawsuit alleges.

The nationwide class action lawsuit was filed in Illinois on June 18 by lead Plaintiff Deanna Lewakowski, who alleges that Unilever, the manufacturer of Suave products, knowingly used the unsafe ingredient for more than a decade, in direct contradiction to claims the company’s products are safe and healthy.

According to the lawsuit, Unilever led customers to believe Suave products could help “nourish” and “replenish” hair and specifically help to reduce hair loss. However, DMDM hydantoin, a key ingredient in the Suave Professionals range, is known to cause significant hair loss and scalp irritation.

“Unfortunately, for Plaintiff and Class Members, the Suave Products do not smooth, repair, or restore hair. Instead, the Suave Products contain DMDM hydantoin, which exposed Plaintiff and at least thousands of consumers to potential hair loss, allergic reactions, and skin and/or scalp irritation,” the claim states.

Lewakowski purchased the Suave shampoo and conditioner after reading Unilever’s claims that the products were safe “to smooth, nourish, cleanse, and/or repair hair.”

“After using the Products as intended by Defendants, Plaintiff Lewakowski noticed irritation, scalp itch, and increased hair falling out shortly after the first few uses. Prior to using the Products, Plaintiff Lewakowski had never experienced hair loss or scalp irritation,” the class action lawsuit reads.

Lewakowski also experienced scalp irritation, including a burning sensation, and her scalp became very red and dry after using the products. The redness, hotness, and itchiness of Plaintiff’s scalp would persist for up to seven hours, the claim says.

“Furthermore, Plaintiff’s hair became dry, brittle, and broke off easily after using the Products.”

Lewakowski used the products for less than two months before she started to experience hair loss and scalp irritation, and discarded them as soon as that happened. She says that once she stopped using them, her symptoms gradually dissipated and vanished.

According to the lawsuit, Unilever’s labeling and an extensive marketing campaign made a number of misrepresentations about the Suave products, saying that they smooth hair, add softness and shine, prevent frizzing, and reduce hair fall.

However, the products actually caused thousands of consumers to experience hair loss and scalp irritation because of their inclusion of the DMDM hydantoin, the claim reads. The ingredient is one of the main formaldehyde donors, which can be absorbed through the skin and have been linked to cancer and allergic skin reactions, the class action lawsuit says.

“There are a variety of synthetic and natural preservatives which may be used in cosmetics that are safer alternatives to DMDM hydantoin.”

“By downplaying, concealing and misrepresenting the Products and the safety and risks of their use, Unilever failed in its duty to provide consumers with adequate information, and continued even knowing of the Products’ dangers to create and perpetuate a false public perception that there was little or no risk of harm from the use of its Products.”

The class action lawsuit says that Unilever has known about the risks of the ingredient for more than a decade, but only recently reformulated products to exclude it following a class action lawsuit.

“As a result of Defendants’ misrepresentations, Plaintiff has experienced actual damages, including economic damages.”

Lewakowski wants to represent a national, multi-state, and Illinois Class of consumers in the class action lawsuit, and is suing for violation of consumer fraud laws, fraud, and unjust enrichment. She seeks certification of the Class, restitution, injunctive relief, legal costs, interest, damages, and a jury trial.

Lewakowski’s class action lawsuit is not the only one Unilever is facing. In May, the company was hit with a class action lawsuit that alleges it deceptively markets its Men+Care Dove deodorant as being “anti” stain, when it actually causes white and yellow stains on consumers’ clothes.

Do you use Suave Professionals hair care products? Did you know the products used to contain a possible carcinogenic ingredient? Let us know in the comments section!

Lewakowski is represented by Jonathan Shub and Kevin Laukaitis of Shub Law Firm LLC, Andrew J. Sciolla of Sciolla Law Firm LLC, Melissa K. Sims, Daniel K. Bryson, Harper T. Segui, Caroline Ramsey Taylor of Milberg Coleman Bryson Phillips Grossman, PLLC, and Melissa R. Emert and Gary S. Graifman of Kantrowitz, Goldhamer & Graifman, P.C.

The Suave Professionals Hair Loss Class Action Lawsuit is Lewakowski v. Unilever United States, Inc. et al., Case No. 1:21-cv-03276, in the U.S. District Court Northern District of Illinois.


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2,371 thoughts onSuave Hair Products’ Ingredient Causes Hair Loss, Scalp Irritation, Class Action Alleges

  1. Diana says:

    I have been using the Suave products for a little while and have small bumps on my scalp that itch terribly, WADS of my hair comes out every time I shampoo or brush it, and I have breakouts down the middle of my back! No more Suave for me EVER!!!

  2. Jami toler says:

    I used the suave sleek and smooth shampoo and conditioner once and I now have a severe reaction on my entire face and down my back. It’s so embarrassing to be out in public it looks that bad.

  3. Brenda Kowalcic says:

    I have used sauce volume shampoo and conditioner for at least 5 years, and wondered why they weren’t producing it any longer. I have an itchy scalp and thought it was my hairspray, also my hair has gotten thinner. I will stop using sauve of type immediately!!!!

  4. Alicia says:

    Please add me to the lawsuit. I experienced major hair loss when I used the Suave Keratin Infusion product. I have photos saved of all the amount of hair I lost.

  5. Karen Noonan says:

    I have been using Suave Keritin shampoo and conditioner. It slowly started falling out and now hair has been falling out in chunks. I have great health, no vitamin defencicy that I asked my doctor to check through blood work. My hair stylist that I’ve had for years has been extremely concerned also. I decided to switch shampoo and conditioner and sure enough it slowly stopped falling out. I pray to God it will grow back. I’ve always had beautiful hair and got many compliments. Now I just want to hide under a hat. Please add me to your lawsuit.

  6. Gala Donald says:

    Omg my hair has been falling out I’ve always used suave shampoo and conditioner very itchy scalp please help add me to the class action law suit! Please!

  7. Katie Brass says:

    I used Suave dry shampoo for years. My hair has been thinning and recently it was falling out in chunks when I would brush it. I’m stopped using the product about 1-2 months ago when I saw a notice about the recall. My hair is no longer falling out, but I still have spots where you can see my scalp. It’s very embarrassing.

  8. Maria Valtierra says:

    I been dealing with hair loss for a while now and currently undergoing treatment with a dermatologist. In the past I used Suave products.

  9. allisha Hamilton says:

    I have been using suave whipped cream mousse for the past few years and have noticed significant hair loss and thinning. As well as an extremely irritated and itchy dry scalp due to the use of the suave whipped cream hair mousse. Since I’ve stopped using it my scalp irritation has diminished. I have lost a decent amount of hair due to using this product and have no clue about how to get my hair to it’s normal thickness again! This is terrible! The fact the company has not disclosed this information about their products is frightening. How many more unsafe products are on the market?!

  10. Linda says:

    So glad to have found this site. My dermatologist told me long ago to use 5 different by shampoos to keep my scalp guessing..I have dry skin and a dry scalp and suave was one of the five but no more…I am 78 and have thinning hair on top and just threw out any suave left in my house…I am sure that the thinning will stop but what about the cancer?

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