Sage Datko  |  May 24, 2019

Category: Beauty Products

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Adult man with hair lossIf you have purchased a Capillus hair cap for the purposes of slowing hair loss and regrowing hair, you may qualify to file a class action lawsuit and seek compensation and damages.

The National Advertising Division of the Better Business Bureau has asked Capillus to stop making false or unproven claims about their products. If their advertising claims led you to buy one of Capillus’s device, you may be able to file a false advertising lawsuit.

What is a Capillus Hair Cap?

Capillus, a company specializing in laser devices, claims that its low-level laser caps can reverse hair loss and increase hair counts by using the device for just six minutes a day. Despite very little evidence to support these claims, Capillus markets their caps for hundreds of dollars.

According to Capillus, their hair caps are worth the price, due to their effectiveness at correcting baldness and increasing hair counts.

How Does Capillus Hair Cap Work?

According to Capillus, their caps work by stimulating the hair follicles and triggering them to grow. Each Capillus hair cap consists of between 82 and 272 laser diodes. These lasers target the hair follicles on the scalp. The caps are powered by hand-held lithium-ion battery packs, allowing wearers to be mobile while using the device.

Capillus’s “value device” retails for $899, and features 82 laser diodes. The mid-range device features 202 laser diodes, and costs $1,999. The company’s premium device contains 272 laser diodes and costs $2,999.

Are These Caps Effective?

Despite Capillus’s claims that these caps are effective, the National Advertising Division recommended in 2016 that the company cease its claims that the products are “clinically proven,” “physician recommended,” and have “no known side effects.” According to the Better Business Bureau, the Division also took issue with the company’s claims that its laser caps were the best value for customers seeking hair regeneration products.

But according to Capillus’s own customers, the devices are ineffective. Capillus hair caps have a 2.5 star rating on Amazon, and many of the Capillus reviews regarding the caps include comments such as “Never buy this product,” “It’s a scam,” “I haven’t seen any improvement,” and “I have zero changes in my hair.”

Although laser therapy may someday be a viable option for people looking to reverse their hair loss, there has been limited research into which lasers work the best for this purpose. The pulse structure, wavelength, and power of laser therapy all have an effect on how well the device will work.

Dr. Marc R. Avram, a Clinical Professor of Dermatology at Weill Cornell Medical College, told Zwivel regarding the Capillus cap, “There is no firmly established frequency and length of treatment.”

If you have purchased a Capillus hair cap due to the company’s claims about the product’s effectiveness, you may be eligible to hire a truth in advertising attorney and file a class action lawsuit to pursue compensation.

Join a Free Capillus82 Class Action Lawsuit Investigation

If you or a loved one purchased the Capillus82 Laser Growth Cap and it did not help prevent hair loss or help your hair regrow, you may qualify to join this Capillus82 lawsuit investigation.

Learn More

This article is not legal advice. It is presented 
for informational purposes only.

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55 thoughts onDoes Capillus Hair Cap Work?

  1. Jimmie chapman says:

    A lady down at our courthouse who works in the business tax action dept,was just telling me that she lost her daughter, who was using teeth whitening compound. This chemical leached poison into her body, which was fatal to her. People please be careful what you use. Companies are for the most part,only want to rob you, your life means nothing to them, only your money. Why is this so very hard to believe…..

  2. Bruce says:

    I am a physicist. Infrared or deep red diode light around 850 to 950 nanometer frequency is not magically different than light frequent of a sunset or late in the day sun…If those frequencies did grow hair, then take your hat off at sunset. But the $1000 dollar baseball cap is almost certainly another pure marketing product.

  3. Jon D. Blachley, MD says:

    If the “Capillus ” has any effect at all, it is likely due to increased scalp warmth, which momentarily increases blood flow to he skin

    Capillus adds support to the old sage : “A fool and his money are soon parted “

    1. Bruc says:

      Snake oil comes in many forms….go to a real dermatologist for hair growth help.

  4. LESLIE BUTTERMORE says:

    I just bought this from HSN. They say I can return it within 6 months and get my money back. So if so and it dooeses not wirk ,i can return for aa refund

    1. Glenn cohen says:

      It doesn’t help spelling

      1. Sandra says:

        So funny, I got my laugh for the day.

      2. Chris Buttermore says:

        nor does cancer treatment using toxic chemicals

      3. Ben says:

        Interesting comment coming from someone who doesn’t use punctuation correctly.

    2. Rm Klemptner says:

      Unfortunately, reading the reviews from those who have returned items to HSN, unless you bought it under the Holiday extended returns window which started on 12Sept2020, they will not only deduct the shipping charges both to and from you AND deduct a 10-15% “Restocking” fee. For the Holiday Returns they only deduct the shipping charges.
      “Extended Holiday Returns, now through January 31, 2021.

      Under HSN’s Extended Holiday Returns Policy, you can return items ordered from September 12 through December 24 at 11:59pm ET and receive a full refund on the original form of payment, minus shipping costs until January 31, 2021.”

  5. Kelly says:

    Laser hair restoration is not FDA approved. The parts required for the most expensive caps can be purchased for less than $100. What a ripoff. Don’t waste your money and if you already have go with a class action lawsuit.

    1. Wings says:

      That is part of the problem with this product, on their commercials they do have a statement that it is one of the only “FDA approved” laser hair devices. I was actually coming online tonight to see if I could find any links to any FDA statements on these devices.

      1. Roger MacDonald-Evoy says:

        The device is FDA Approved for treatment of what is basically genetic pattern baldness in males and hair loss in women. The FDA has also issued some severe warnings to the manufacture about quality control as well as making false claims.
        Keep in mind that FDA Approval does not mean the device works as advertised. Many red light and laser devices are “FDA Approved” but not to do what the advertisers suggest. Most are cleared simply as “heating pads”. Just as many Chiropractic devices are “Cleared” or “Approved” but only as simple “traction devices”.
        Fraudulent intentions lurk throughout this industry.

  6. Jared says:

    It worked for me. I also take finasteride. I have noticed my hair feels thicker when I wear the cap and I can definitely tell if I forget to wear it.

  7. Abdul Afshari says:

    I bought one of this crap last Nov. Not only it has not help me with additional hair, my top is completely almost hairless. I just called them and they advised me to see a doctor.

  8. Some Old Dude says:

    What I do not understand is some old guy or woman even caring about hair loss. I am old and if I put on a Beatle wig, I would still be old. If I put on some alcohol based cream under my eyes and my bags shrunk for an hour, I would still be old.
    The commericals show some old grey haired dude before he shampooed his hair and it was oily and clumped and then another pic right after a good wash and the hair is all clean and fluffy. So he looks like he has more hair, so what? He is still an old grey haired dude. Live and be happy, life is too short!

    1. schmoo says:

      Amen!

    2. JustMeAgain says:

      You obviously are so OLD that you forget (if you ever knew) how much it hurts to be ridiculed over thin or missing hair. Well, bully for you. For some, it is so devastating it seriously hampers any social life or any quality life. That’s obviously why people resort to iffy gimmicks like Capillus; they are desperate.
      You may be old but you obviously lack sensitivity or compassion. Pity you!

      1. Part of life says:

        It’s THAT devastating that you no longer have a decent quality of life? That IS pitiful. It sounds more like you may need some other kind of help. For most, quality of life means being healthy, being happy to wave up every day, not having to live in a care facility because you can no longer care for yourself at all, enjoying having family and friends, doing things you love etc. If you are being “bullied” by people you know and those you allow to be in your life, maybe you should rethink those relationships. Because I highly doubt random strangers are bullying you about hair loss. Sometimes we have to take responsibility and own it when we’ve let bullies stick around in our lives. If you feel hair loss is ruining your social life, do you REALLY want people like that in your life? I’m serious. Think about it. If people won’t accept you for you why would you want them around anyway? Why have people in your life that poke fun at you for something you have no control over? They suck. It’s not you. It’s them.

      2. Nicole says:

        Secret for you.. as a girl who, once upon a time, was late teens with a huge crush on a 20somethimg yr old man who was already balding and always wore a hat… Today, he is 45 and my husband… It doesnt matter. Just dont wesr hats because we do talk about how deceptive hats are. All guys look better in them. Balding we really could care less. Shave your head. That looks fine. My dad used hair club for men when i was a kid… Talk about being a joke… I remember him in mirror every morning with the front flipped up, putting some C shaped double side tape under it… Silly. No cared he was receding but they did care about how goofy that stupid rug was

    3. Thomas says:

      I just shave my head. That hides my thinning hair.

    1. Virginia shepherd says:

      Do you have to use the cap for ever

      1. Vince says:

        Not forever, just till you die.

        1. Mike Wise says:

          Now that’s funny! I don’t care who you are!….lol.

  9. Chris says:

    The FDA carries NO weight at all. They are a JOKE. How many times have they approved something & years later, what they have approved has proved to be deadly to us. Another false agency of our Gov’t. They could care less of us!!!!!!!

    1. Joe says:

      Class action against the FDA to come

    2. Stuart says:

      Truth

    3. Terry Dunkle says:

      The FDA has “cleared” the device (according to Capillus’s TV commercials. That’s not the same as “approving” the device. Essentially, “cleared” simply means that according to the FDA’s research, the product is unlikely to harm. In other words, it is safe — but not necessarily effective.

      1. Tom says:

        And it might HARM but we don’t know yet!

    4. Marykat says:

      Agree 100%. And their most ridiculous statement is also a concrete foundational position upon which they regulate the supplements market is this “only a drug can cure treat or diagnose illness or disease ” and vitamin C prevents and cures scurvy and other supplements have been proven to prevent or cure diseases as well. Their refusal to correct their erroneous position based on old misinformation is proof positive of their position deep in big pharma’s pocket and complete lack of concern about the public health.

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