KJ McElrath  |  June 4, 2019

Category: Beauty Products

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Man looking at thinning hair with small mirror

Many people have reportedly paid nearly $900 for a Capillus82 laser therapy cap because of promises their thinning hair will grow. Unfortunately, consumers who have tried the device say the cap is nothing more than a harebrained scheme.

What is the Capillus?

The Capillus82 is advertised as a device that can instigate hair growth if worn just six minutes per day.The device is based on the principle that low-level laser therapy the manufacturer claims has been clinically proven to stimulate hair growth in both men and women. Researchers believe the laser initiates the growth phase of the hair follicles that are reached at the cellular level.However, there is reportedly no research to substantiate the Capillus82’s laser cap meets any clinical standard of laser therapy that instigates hair growth. At least one doctor has said there is no set standard for the frequency of the lasers or how long treatments are needed or should be given to induce hair growth.In 2016, the Capillus82 manufacturer was told to stop using the claims “clinically proven to regrow hair” and “physician recommended” by the National Advertising Division (NAD), which is an investigative unit that oversees advertising and is run by the Council of Better Business Bureaus.

Capillus82 Laser Therapy Potentially False Claims

According to the Capillus82’s website, the cap contains 82 laser diodes that are auto-programmed for treatment sessions. The device runs on a rechargeable lithium-ion battery pack that comes with an adhesive belt clip to wear.The website touts that the benefits of wearing the Capillus82 laser cap for six minutes per day will include:

  • The reversal of the hair loss process;
  • A safe and effective treatment for hair loss due to heredity;
  • Revitalization of damaged hair;
  • Treatment for thinning hair and balding;
  • Nurturing of fuller, healthier looking hair;
  • An easy-to-use treatment with no reported side effects.

The NAD also expressed a problem with the latter claim that the cap had no reported side effects.In December 2018, the NAD referred Capillus Inc. to the Federal Trade Commission for potential enforcement action because the company did not comply with the NAD’s requests to stop making unproven claims for the laser caps. The FTC is a government agency that investigates reports of false advertising and other scams affecting consumers.The NAD further stated that Capillus never conducted any clinical studies on the Capillus82, but instead pointed to studies that were conducted on other devices that had proven successful in regrowing hair in certain circumstances of baldness among men and women.

Consumers Register Their Complaints

A look at online reviews finds that many customers are less than satisfied with their Capillus82 laser therapy caps.One consumer who says he bought his Capillus82 from Costco wrote on the big box store’s website: “I bought this cap over a year ago to see if it could help my hair thinning. I am a male, age 30. I used this product for a year. I noticed my hair started falling out more, however the company said that this is normal, so I kept using it. I finally got to a year and my hair was way worse than when I first started using the cap. I won’t say that the cap caused more hair loss, but it did not work for me.”A consumer who is an Amazon customer also wrote:“NEVER buy this product or anything from this brand. It is a scam that looks ‘nice’ but doesn’t do anything, and it is VERY, VERY expensive. For this price, I can get real effective treatments or save a little and get a transplant!”

How did the Capillus Get FDA Clearance?

This is an excellent question since that is one of the manufacturer’s claims that is proven beyond doubt – even if the device itself is of questionable efficacy. The answer lies in a controversial loophole in FDA regulations, known as “510(k) Pre-Market Notification,” or PMN. Strictly speaking, this is not “approval.” It did, however, allow the manufacturer of the Capillus82 cap to market the device in question in the US.For a manufacturer to obtain FDA clearance under PMN, it must demonstrate that the new device it wishes to bring to market is “substantially equivalent” to a “predicate device,” or a product that has previously been granted FDA approval. In the case of the Capillus Laser Hats, the predicate device was the HairMax Laser Comb. That product, in turn, was granted PMN clearance based on a relic from the late Victorian Era, known as the “Evans Vacuum Cap,” a device that was introduced in 1890. It is difficult to understand just what all these devices really have in common; however, that fact remains that PMN clearance has been abused by companies like Capillus, as well as pharmaceutical firms and manufacturers of medical devices, resulting in injurious and sometimes fatal consequences for those who use them. If there is any comfort to consumers, at least it can be said that Capillus products, while apparently failing to live up to the manufacturer’s claim, are not dangerous and have not resulted in any serious injuries or deaths.

Join a Free Capillus82 Class Action Lawsuit Investigation

If you or a loved one purchased the Capillus82 Laser Growth Cap and it did not help prevent hair loss or help your hair regrow, you may qualify to join this Capillus82 lawsuit investigation.

Learn More

This article is not legal advice. It is presented 
for informational purposes only.

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4 thoughts onCapillus82 Laser Therapy Hair Regrowth Cap Reviews

  1. AJ ADAMKIEWICZ II says:

    I used this product for over a year with no results. I also used the shampoo, conditioner, activator, and one more numerous times with no results either.

    Please add me

  2. Ms Doncella Jenkins says:

    Please add me

  3. Mark Givens says:

    Add me

  4. DAVID NIELSEN says:

    Add me please

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