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Update:

  • A class action lawsuit accusing Mane n’ Tail of selling shampoo and conditioner that can cause hair loss and damage to the scalp has been voluntarily dismissed in a New York federal court. 
  • The consumer behind the complaint gave notice to have her complaint voluntarily dismissed without prejudice in “consideration of the Court’s concerns regarding Plaintiff’s sur-reply.” 
  • The consumer argued that the Mane n’ Tail shampoo and conditioner products contained ingredients that could form into formaldehyde, a carcinogen. 
  • The consumer further accused Mane n’ Tail of knowing about the alleged issue but choosing not to disclose it to consumers. 

(May 19, 2021)

A New York consumer says that Mane ‘n Tail shampoo and conditioners contain ingredients that can form the known carcinogen formaldehyde, but the manufacturer kept this information secret from the public.  

Lead plaintiff Brenda Ryan, filed a nationwide class action lawsuit in New York federal court Wednesday against the maker of Mane ‘n Tail hair care items, Straight Arrow Products, Inc. Ryan claims that Straight Arrow is dodging the truth when it comes to the ingredients in its hair care line and has done so for more than a decade.  

The class action lawsuit alleges that Mane ‘n Tail shampoos and conditioners “contain an ingredient or combination of ingredients that causes significant hair loss and/or scalp irritation upon proper application. At least one ingredient in the Products, DMDM hydantoin, is a formaldehyde donor known to slowly leach formaldehyde when coming into contact with water.” 

Indeed, Ryan claims that she relied on Straight Arrow’s marketing of Mane ‘n Tail that declared the hair products would “would restore, revitalize, recondition, refreshen, nourish, fortify, moisturize, strengthen, and/or clean her hair from root to tip” when she purchased an item from the line.  

Ryan says that shortly after she started using the product, she suffered severe scalp irritation and several “massive bald spots on her head.” She claims she continued to use Mane ‘n Tail for two months and the problems only started to gradually diminish when she stopped.  

The class action lawsuit contends that the company represents that its products, originally derived from shampoo and conditioner that could be used on humans as well as horses, are made with high quality and safe ingredients both online and on Mane ‘n Tail packaging. Though the dangers of some of the ingredients in the hair products have been well documented for nearly 10 years, Straight Arrow continues to use them and market them as safe to consumers, alleges the lawsuit.  

“Despite having public knowledge since at least 2012 that DMDM hydantoin, as a formaldehyde donor, can cause or contribute to hair loss and scalp irritation, Straight Arrow has inexplicably continued to include this ingredient as a preservative in some of its Mane ‘n Tail products while simultaneously not using DMDM hydantoin as a preservative in many of its other Mane ‘n Tail products,” states the class action lawsuit.  

Ryan claims that Straight Arrow misleads consumers about the safety of the following Mane ‘n Tail products: 

  • Gentle Clarifying Shampoo 
  • Gentle Clarifying Conditions 
  • Anti-Dandruff Conditioner 
  • Herbal Gro Conditioner 

The class action lawsuit seeks to represent consumers across the nation who purchased Mane ‘n Tail products containing the allegedly harmful ingredients. Ryan is seeking damages on their behalf, as well as an injunction stopping the alleged false advertising by Straight Arrow.  

Have you purchased Mane ‘n Tail hair products? Did you experience any hair loss, scalp irritation, or other problems? Tell us about your experience in the comment section below! 

The lead plaintiff is represented by Jonathan Shub, Kevin Laukaitis of Shub Law Firm, LLC, Andrew Sciolla of Sciolla Law Firm, LLC, and Daniel K. Bryson, Harper T. Segui, and Erin Ruben of Whitfield Bryson, LLP. 

The Mane ‘n Tail Hair Loss Class Action Lawsuit is Ryan v. Straight Arrow Products, Inc., Case No. 1:21-cv-04485 in the U.S. District Court for the Southern District of New York.  


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907 thoughts onMane ‘n Tail class action alleging products cause hair loss, scalp irritation dismissed

  1. Mary says:

    My mom made me use this my whole childhood i don’t feel like my hair will ever be normal again

  2. Tomilee F Jenkins says:

    I have hair loss with this product and the pictures to back it up! I am so angry that this has happened to me! Please contact me!

  3. Lisa Turner says:

    I bought the large size of mane and tail shampoo and conditioner which I’ve used the past year. I begin noticing my hair is a lot thinner which alarms me! I always thought this was a safe product! I want in on this because I feel like I have been wronged!

  4. Christina says:

    Hi y’all I began using this product a few years back.purchased it from Walmart first then Safeway. My hair used to be long shiny gorgeous with volume. I had to stop using it be ause globs and globs of my hair were coming out.my scalp burned was red itchy and overall just very uncomfortable to even brush.plus I was afraid to brush for fear of patches falling out.i have permanent t scarring on my head and down my neck are brown spots that are scars after the red irritation scabbed up. I thought I had bad flakes but serious whole thing patches of skin along with hair fell off my scalp. My hair length is so uneven and it now breaks off ! I run a brush thru it and so much hair falls out it’s causing me so much anxiety!!!! I’m embarrassed to be seen

  5. Jesse Jackson says:

    Yes this product is garbage and also caused mental and emotional damage.

  6. Andrea Harst says:

    I have thin hair and have been using this for quite some time, and have always wondered why my hair hasn’t gotten thicker or stronger. It’s actually thinner and weaker. I need added to this please!

  7. Valerie Constantine says:

    I started using Mane and Tail about 4-6 months ago and have noticed significant hair loss to the point my scalp is visible! I have a dermatologist appointment scheduled for the end of this month and after googling reviews and seeing this article, I now know why! I’m devastated

  8. Chiquita Walls says:

    My daughter is experiencing hair loss due to this product.

  9. Chiquita Walls says:

    My 10 year old daughter has been experiencing hair loss that we first noticed the past 6 months. We have only been using Mane and Tail products on her hair. Her hair has become brittle and now has several bald spots. I was not understanding why her hair changed all of a sudden because we have no family history of hair loss and she has no medical conditions that would link to hair loss. Her hair has always been full, healthy and a good length. I decided to see if anyone ever mentioned issues with hair loss from Mane and Tail and I’m overwhelmed to see so many people with similar issues from this product. We are taking her to a dermatologist to get help with her hair growing back.

  10. Lisa Gulden says:

    I have used this for some years and just recently stopped because my hair was falling out like crazy.

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