CapillusUltra Laser Cap Doesn’t Work, Class Action Says

A class action lawsuit against the maker of CapillusUltra laser cap products claims that the hair growth device does not work as advertised.

The CapillusUltra laser cap class action lawsuit was filed by Janice Cooper of California who says she purchased a Capillus82, a device now known as the CapillusUltra. Allegedly, she made her purchase online in March 2018 and paid around $700 for the device on the Costco website. She says that she purchased the CapillusUltra laser cap because she read advertisements saying that the product was effective and safe to use.

Specifically, Cooper says that she viewed advertisements that touted the product as “physician recommended,” “clinically proven,” and “without side effects,” but later discovered that these claims were untrue and misleading. 

The CapillusUltra laser cap class action lawsuit argues that the claim that the device is “clinically proven” to work is misleading. Allegedly, this claim relies on a single clinical trial that the makers of the device, Curallux, sponsored in 2014.

Additionally, the study was conducted only with female subjects and no male subjects, though the product’s advertisements say that it is clinically proven to be effective in treating hair loss in both men and women.

Cooper explains that male and female pattern baldness are different in a number of ways — what causes them, how they can appear, and how they can be treated. She says that these differences mean that it is not possible to use the information gained from studying female pattern baldness to express how the device would work for men.

Cooper further questions the integrity of the company’s claims that the products are “clinically proven” to regrow hair, noting that the study only tested the Capillus272, now known as the CapillusPro. However, the study allegedly did not test the CapillusUltra, CapillusPlus, or the CapillusX+ products. Nonetheless, Curallux reportedly advertises that all of these devices are clinically proven to regrow hair in men and women.

The CapillusUltra laser cap false ad class action lawsuit goes on to challenge additional advertising claims, including the representation that the products are physician recommended and that “Capillus is the preferred laser therapy brand of leading hair restoration surgeons.” 

According to the CapillusUltra laser cap class action lawsuit, all of the physicians referenced are a part of the Capillus network and sell the products.

Cooper argues that Curallux implies that these endorsements are from unrelated and unbiased medical professional, but this is not the case.

She says that the company did not conduct any “legitimate and reliable surveys of non biased medical professionals,” and therefore did not demonstrate that any professionals recommend the products as part of their medical practice and advice to patients.

The Capillus hair regrowth class action lawsuit states that many consumers rely on information like clinical trials and physician recommendations, because these pieces of information provide assurances that the product is reliable, safe, and effective.

According to Cooper, the company is aware that customers trying to understand “how does Capillus work” may turn to medical professionals and scientific information. Allegedly, the company was well aware that consumers base their purchasing decisions on this information, and chose to use this information in a way that is misleading to consumers.

The Capillus hair growth cap class action lawsuit then states that Curallux falsely advertises the products to have no known side effects. Allegedly, scientific research and user guidelines from other companies have provided information contrary to this claim.

Cooper says that reliable sources indicate that the products come with several side effects including the stimulation of existing cancer cells, hair shedding, and itching, known as scalp pruritus.

The plaintiff argues that she and many other consumers were financially injured by misrepresentations made by Curallux. She claims that, if they had known that the products were not physician recommended, were not clinically proven to be effective, and were not free of side effects, they would not have purchased them or would not have paid as much as they did for them.

Have you purchased the Capillus or another hair growth product? If so, how does Capillus work for you? Share your experiences with hair growth products in the comments below.

Cooper is represented by Ryan J. Clarkson, Shireen M. Clarkson, Matthew T. Theriault, and Bahar Sodaify of Clarkson Law Firm PC.

The CapillusUltra Laser Cap Class Action Lawsuit is Janice Cooper v. Curallux LLC, Case No. 4:20-cv-02455, in the U.S. District Court for the Northern District of California.

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