A class action lawsuit claims that 2016 and 2017 Volvo XC90 vehicles are not actually compatible with Android Auto, despite advertisements to the contrary.
Fredrick Scott Levine and Douglas W. Murphy say they purchased XC90 vehicles believing they would be compatible with Android Auto, but discovered that the vehicles were not compatible.
For his part, Levin says when he purchased his vehicle, he was told that Android Auto compatibility would be free to him. However, he was allegedly later told that if he wanted his vehicle to work with Android Auto, he would have to install the USB Installation Kit.
He says he was told he would have to pay a significant price to have the kit installed, and “demanded that the USB Installation Kit be installed at no cost.” Allegedly, he complained to Volvo customer service, but his request was denied.
The Volvo Android Auto compatibility class action lawsuit explains that Android Auto is a smartphone application that is designed to work with the user’s car. Allegedly, the app is supposed to let users control their Google Android smartphone through their car’s touchscreen display, steering wheel buttons, and/or voice commands.
The Volvo Android Auto class action lawsuits says that the Volvo XC90 was advertised to be compatible with Android Auto. Allegedly, the company would sometimes claim that the XC90 was compatible with Android Auto, and would sometimes claim that the vehicles would soon be compatible with the app.
The Volvo Android Auto class action lawsuit stresses that these statements are contradictory, and that the company inconsistently represented Android Auto compatibility to customers.
Allegedly, these advertisements were made as a part of Volvo’s marketing of its Sensus Connect technology, a user interface program that allows customers to control a range of features from their vehicle.
However, Levine and Murphy claim that this was false. Allegedly, even years after these statements were made, the vehicles were not really compatible with Android Auto. Years after Volvo reportedly advertised that the XC90 vehicles were Android Auto-compatible, the company released a USB Installation Kit that made the vehicles compatible.
However, Volvo allegedly required the owners of the vehicles to pay a substantial out-of-pocket cost to install the part.
Additionally, the Volvo Android Auto class action lawsuit says that most Volvo customers are not aware that the USB Installation Kit exists. Most customers allegedly had to have the kit installed by a mechanic, costing them out-of-pocket for a feature that many believed to be standard for the vehicles.
Did you believe that Android Auto would be standard with your Volvo XC90 vehicle?
Levine and Murphy are represented by Barbara Hart, David Harrison, and Anthony M. Christina of Lowey Dannenberg PC, and by Edward F. Haber and Patrick J. Vallely of Shapiro Haber & Urmy LLP.
The Volvo Android Auto Class Action Lawsuit is Fredrick Scott Levine, et al. v. Volvo Cars of North America LLC, et al., Case No. 2:19-cv-19821, in the U.S. District Court for the District of New Jersey.
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